2022 Polestar Polestar 2 Driver assistance Problems

When starting the vehicle and placing it in reverse, the center screen was frozen and did not show the backup camera or other sfaety information. Safety was put at risk because reverse visiblity / backover prevention were impaired. Other functions such as reverse auto brake were likely unavailable, or a least unmonitored (rear cross traffic allert was definitely unavailable as it depends on the center screen). This was resolved by re-parking the vehicle and rebooting the infotainment system / center screen. It has not been independently reproduced or inspected, as it's presenting as random flakiness and the driver stopped and took troubleshooting steps (out of an abundance of caution). There were no warnings or other issues, though it does correlate with switching diriver profiles and may be yet another safety issue caused by the vehicle's underpowered IHU. (The IHU was upgraded for 2026 models, and is backwards compatible, but no upgrades have been made available in the US)

NHTSA ID

11747674

Incident

Jul 1, 2026

The rear view camera malfunctioned, despite complying with the recent recall. It is available for inspection upon request. Safety was compromised by reduced rear visibility due to the lack of a rear view camera. This is an intermittent issue, not reliably reproducible for a dealer or service center. There has been no third party inspection, and no warning. The failure correlated with switching drivers; this may be part of oingoing issues with the underpowered IHU not handling driver switching well. If you are trying to reproduce the issue on a sample vehicle, I encourage swapping a few times between two drivers.

NHTSA ID

11746121

Incident

Jun 24, 2026

Polestar has issued the 3rd recall for issues with the Rear Camera not responding quickly enough on vehicle start up. They have claimed they will provide a software fix but that is what they claimed the last 2 times without any improvement in the operation of the camera. They offer a paid upgrade to a newer CPU that actually fixes the issue but they do not want to spend the money to provide this as a free upgrade to actually fix this problem. They should be forced to offer the hardware fix as the software fixes up to this point have not worked.

NHTSA ID

11744880

Incident

Jun 17, 2026

A new software update was recently released to fix a previous recall of the backup camera. Ever since that version 5 of the software was released, the display unit computer randomly resets during the drive. During the report, all blind spot, cruise control, lane sensing, sensors, etc are not working and take multiple minutes to turn on and the activate.

NHTSA ID

11737480

Incident

May 11, 2026

I took car to dealer to get latest software update version 4.2.13 since my car hasnt been received updates OTA. After the update, the cars accelerating from a stand still had a lag of almost 1 to 2 seconds which is dangerous. I went online to find out several polestar 2 owners complaining about the same issue. My car has the performance upgrade which has a 0-60 time in 4 seconds. Now after this issue, car is hitting 0-60 in under 6.5 seconds. I was in a situation yesterday where i backed out of my driveway and saw a car behind me coming in very fast, I floored the acceleration pedal and the car did not move until 1.3 seconds. This is extremely unsafe and needs immediate attention. Before this software update I had no issues in acceleration and have owned the car for over 2 years. Please help.

NHTSA ID

11732202

Incident

Apr 16, 2026

The backup camera continues to fail to turn on. The car will intermittently report “Camera is temporarily unavailable”. This persists for minutes at a time. I cannot figure out how to get the camera to turn on when this happens. It already received the OTA “fix” for this but it did not fix the issue.

NHTSA ID

11728716

Incident

Mar 31, 2026

The vehicle recently updated to software version P4.2.13 after this update the vehicle sporadically losses the ability to accelerate fully from a stop, it just creeps forward. When your truning onto a street from a stop, or forward at a srop sign or ligjt sometime the vehicle accelerates normally, but what seems like about 50% of the time it just creeps forward a couple seconds then takes off. You never know what it's going to do as far as acceleration. This is incredibly dangerous when turning/merging into traffic from a stop, its a roll of the dice whether the car will just creep forward or accelerate.normally.

NHTSA ID

11726543

Incident

Mar 23, 2026

What component or system failed or malfunctioned, and is it available for inspection upon request? Rear camera does not show up when vehicle is placed in reverse. How was your safety or the safety of others put at risk? Inability to use rear camera presenting a larger risk to others while the vehicle is in reverse. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, this has been part of multiple recalls with an attempt to update through updates. Dealership advised it is a known issue an does not feel that Polestar will be able to fix this through an update but has not offered any other fixes. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No

NHTSA ID

11725231

Incident

Mar 18, 2026

The rear camera fails to display the image on the dashboard/screen with either significant delay or "camera temporarily unavailable". Safety is at risk as this would increase chances of crashing in setting with reliability on camera. This problem is reproducible. My vehicle has not been inspected yet. No warning lamps or messages.

NHTSA ID

11724427

Incident

Mar 14, 2026

The camera function occasionally will be unavailable, sometimes when the car starts up and other times in the middle of reversing, and the visibility is greatly reduced, posing a greater risk for any pedestrians. Looking at online forums, this seems to be a relatively common issue that is only solved with a reset of the car's infotainment system. However, it also seems like the processor that is running that infotainment system is underpowered and could be the source of the camera failing to work as frequently as it does. Also looking online it seems that there is a cpu upgrade that is available in Europe, but seeing as how the camera processing function is heavily handicapped and poses safety concerns, it should be recalled and upgraded to alleviate these issues.

NHTSA ID

11723282

Incident

Mar 3, 2026

BACK UP CAMERA DOES NOT WORK. VERY DANGEROUS

NHTSA ID

11721583

Incident

Mar 2, 2026

The back up camera on my 2022 Polestar 2 continues to malfunction while backing out on my garage and parking spaces. The camera will alternately switch to the 360 view, switch to the rear camera view and then go dark with a "Camera temporarily unavailable" warning. I have had close calls backing out of tight parking spaces with this safety issue. I have received all software updates but the problem continues. Polestar US claims that my vehicle is not subject to any open recalls but I thought that another software improvement was coming. I am on version 3.6.4 - thank you for your help.

NHTSA ID

11721129

Incident

Feb 18, 2026

Backup camera doesnt work sometimes

NHTSA ID

11720063

Incident

Feb 23, 2026

The polestar 2 continues to be unsafe. When reversing the rear camera freezes up always, and takes minutes to stop lagging, being very unsafe when backing up onto a busy road out of the driveway. One pedal drive glitches and fails to brake when letting off the foot, another safety concern. TCAM and connection issues, my IPhone 16 constantly drops Bluetooth to the car, and when it drops connection it takes a hard reboot to the car for it to connect again. Front suspension knocking and clicking sound. When turning the front struts knock, and when stopping you hear a clicking noise. Polestar sold me a vehicle with a bad 12v battery that went kaput only a few months into ownership. When the 12v battery died I was locked out of my car. Polestar roadside assistance was inept and scratched my garage leaving permanent damage.

NHTSA ID

11717731

Incident

Dec 30, 2025

Backup camera unavailable: this happened often. Put the car in reverse and the screen goes black with error saying the camera is unavailable.

NHTSA ID

11716076

Incident

Feb 5, 2026

The backup camera continues to not load properly when starting the car, and displays a warning that the backup camera failed to load. There is no image on the inforainment screen, and there is limited visibility when backing up, which creates the risk of accidentally injuring or killing someone or something, especially small children. Polestar has released several software updates to try and address this issue after several recalls, but the issue is still present on the latest software version.

NHTSA ID

11714308

Incident

Jan 29, 2026

The backup camera is often times "unavailable" in this car when you put it in reverse, and rear visibility is essentially nonexistent when reversing without the backup camera. I've installed every available software fix for this and the system still does not work reliably, especially when you're in a rush, which is exactly when you need it most. Polestar offers a computer upgrade/replacement as a paid service (at least in Europe for now), they know that this fixes the issue, I feel like this should be part of a recall here in the USA.

NHTSA ID

11712820

Incident

Jan 21, 2026

The screen was already running slowly, I placed the car in reverse to exit a parking space. Instead of displaying the backup camera, the IHU rebooted and there was no backup camera view or rear cross traffic information available. Audible turn signals and exterior speakers were also impacted. I believe the issue was the IHU rebooting due to low memory,. There was no accident, so nothing to inspect, but you are welcome to send somebody out to look at the car. Safety? There was no rear camera view, none of the usual sounds while backing up, and there was no rear cross traffic alert. As the problem was transient, it has not been reviewed by a service center. The vehicle has not been inspected. The only symptom (which is consistent with past similar issues) was a very slow IHU / center screen before the uncommanded reboot.

NHTSA ID

11711425

Incident

Jan 15, 2026

Rear camera not available, even after latestsoftware upgrade.

NHTSA ID

11706278

Incident

Dec 19, 2025

Malfunction: Rear cross traffic alert, due to delayed processing by the underpowered IHU (so really likely an IHU issue) Safety put at risk: Alert received after cross traffic had already passed (due to said delayed processing) Reproduced by dealer: No, it's random and seems related to time since IHU reboot Inspection: No Warnings prior to failure: Nope, other than the IHU being more sluggish than usual Has happened on multiple dates, incident date is an approximate most recent. This has happened with the current 3.6.4 software.

NHTSA ID

11705258

Incident

Dec 1, 2025

The backup camera constantly fails, for 10+ minutes at a time and will just state that it is unavailable. This is quite challenging in urban environments. Polestar said it was fixed through a software update but the issue continues to come up frequently without warning. Yesterday it stayed unavailable/broken for 20+ minutes in the rain while I was driving with my kids which made it very hard to see/park.

NHTSA ID

11704650

Incident

Dec 11, 2025

Reversing camera is unusable. When shifting into reverse the reverse camera can black out or freeze. More commonly after the last software update the reverse camera has been lagging about a second behind the actual car location leading to severe disorientation.

NHTSA ID

11704258

Incident

Dec 8, 2025

I am reporting an ongoing safety-related malfunction with the rear camera and infotainment system that occurs several times per week and has been reported to Polestar previously, without resolution. When shifting into reverse, the rear camera consistently fails to display. The screen shows a “Rear camera unavailable” message, followed by a blank screen. Attempting to resolve the issue by shifting between drive and reverse, switching screens, or restarting the vehicle does not restore camera functionality. In multiple cases, parking the vehicle, exiting, and attempting again still results in a non-functional camera. After receiving the most recent recall update, the problem worsened significantly. Prior to the update, the issue occurred intermittently. Since the update, the rear camera fails to display approximately 95% of the time when shifting into reverse. This problem presents a substantial safety hazard by removing rear visibility during normal operation and parking maneuvers. Software updates have made no improvement, and the malfunction remains unresolved. I request investigation and remediation, as this is a persistent safety defect affecting normal vehicle operation.

NHTSA ID

11703755

Incident

Dec 8, 2025

Rear view camera lags badly and will freeze when putting the car into reverse. Almost backed into a pole due to lag of the camera

NHTSA ID

11703286

Incident

Dec 1, 2025

Backup camera only works about 50% of the time. It frequently gives “camera unavailable” error

NHTSA ID

11703145

Incident

Dec 3, 2025