RoadVitals

2004 Pontiac Bonneville Steering Problems

Owner-reported complaints naming the steering system, filed with NHTSA

Data refreshed

Steering reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Mar 28, 2014
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
29%
of 28 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 2004 Pontiac Bonneville submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming steering

Shown in the owner’s own words, exactly as filed

Steering
Filed Mar 28, 2014

TL* THE CONTACT OWNS A 2004 PONTIAC BONNEVILLE. THE CONTACT STATED THAT THE STEERING WHEEL WOULD INTERMITTENTLY EXHIBIT A CLUNKING SOUND. ADDITIONALLY, THE STEERING WHEEL WOULD SEIZE FOR A FEW MOMENTS BEFORE INDEPENDENTLY RESUMING NORMAL FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURE WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 42,000. THE CURRENT MILEAGE WAS 72,550.

NHTSA ID
10575424
Incident
Jun 20, 2012
Mileage
42,000 mi
Steering
Filed Feb 16, 2012

STEERING WHEEL CLUNKED & FELT DETACHED---CAR TAKEN TO GM DEALERSHIP WHERE IT WAS FOUND TO HAVE QUOTE A "BROKEN STEERING COLUMN." STEERING COLUMN PART WAS REPLACED, PART #26087952 COLUMN AS 6,518. COST WAS $1516.58. CAR WAS DELIVERED ON 3/15/05 AND HAS ONLY 40,662 + MILES. *TR

NHTSA ID
10448228
Incident
Jan 25, 2012
Mileage
40,662 mi
ElectricalInterior & seatsOther / unspecified+1 more
Filed Feb 18, 2010

HAVE A 2004 BONNEVILLE GXP AROUND THE 24,000 MILE MARK THE CAR SEEMED TO FALL APART. THE PASSENGER WINDOW STICKS, THE TRUNK STAYS FULL OF WATER, THE PASSENGER SIDE FLOOR PAN FILLS UP WITH WATER ONCE EVERY 4 MONTHS, THE COOLANT TEMPERATURE GAUGE STOPPED WORKING, THE TACHOMETER STOPPED WORKING, THE SPEEDOMETER STOPPED WORKING, AND MOST CONCERNING THE STEERING JOINT IN THE STEERING COLUMN IS BAD. WE CONTACTED THE LOCAL DEALER AT THE TIME AND THEY SAID THERE WERE NO RECALLS. I DO NOT FEEL SAFE DRIVING MY THREE CHILDREN AROUND IN THIS CAR. A FORTY THOUSAND DOLLAR CAR SHOULD NOT HAVE THESE MANY PROBLEMS WITH SO LITTLE MILEAGE. I JUST FIND IT HARD TO BELIEVE THEY HAVE NOT RECALLED THIS VEHICLE. I AM DISGUSTED WITH GENERAL MOTORS. *TR

NHTSA ID
10311692
Incident
Jan 1, 2008
Mileage
24,000 mi
Steering
Filed Aug 10, 2009

A MASSACHUSETTES VEHICLE INSPECTION ON MY 2004 PONTIAC BONNEVILLE HAS RESULTED IN A SAFETY REJECTION OF THE VEHICLE FOR A WORN STEERING STUB SHAFT BEARING. PONTIAC IS AWARE OF THIS PROBLEM AND HAS ISSUED SERVICE BULLETIN 04-02-32-001D MAR 09 (STEERING - STEERING GEAR STUB SHAFT BEARING KIT). THE FACT THAT A SERVICE BULLETIN HAS BEEN ISSUED SUBSTANTIATES THAT THIS IS A COMMON SAFETY CONCERN. THE CONSEQUENCE OF FAILURE IS LOSS OF STEERING CONTROL. *TR

NHTSA ID
10279889
Incident
Jun 10, 2009
Mileage
132,000 mi
Steering
Filed Sep 30, 2008

TL*THE CONTACT OWNS A 2004 PONTIAC BONNEVILLE. AFTER STOPPING AT A TRAFFIC LIGHT, THE TIE ROD FAILED AND THE TWO FRONT WHEELS WERE FACING EACH OTHER. THE VEHICLE WAS TOWED TO A DEALER AND THEY STATED THAT THE TIE ROD WAS A FOREIGN PART. UPDATED 10-29-08 *BF UPDATED 10/30/08. *JB

NHTSA ID
10243980
Incident
Jul 20, 2008
Mileage
38,000 mi
Steering
Filed May 14, 2008

POPPING IN STEERING - THE STEERING GETS HARD TO TURN AND THERE IS A POPPING NOISE WHEN TURNING. I WAS TOLD BY THE FIRST DEALERSHIP THAT IT WAS A FAULTY PART BUT WOULD NOT BE COVERED UNDER ANY RECALLS. WAS REPLACED UNDER WARRANTY AFTER DAYS OF ARGUMENTS. WAS TOLD IT IS NOW A MAINTENANCE PROBLEM THAT WILL COST ABOUT $175.00 EACH TIME IT IS REPAIRED WITH A GREASING KIT - NO REPLACED AS DEFECTIVE - ABOUT TWICE A YEAR SO FAR. I FEEL IT SHOULD STATE IT IN THE OWNERS MANUAL AS A MAINTENANCE ISSUE IG THAT IS WHAT IT IS. *TR

NHTSA ID
10227794
Incident
Nov 10, 2006
Mileage
32,300 mi
BrakesElectricalEngine+3 more
Filed Dec 3, 2006

COMPONENT FAILURE-GAUGE CLUSTER PANEL-2004 PONTIAC BONNEVILLE SE 1. FAILURE - TEMP GAUGE FAILURES PROMPTED A COMPUTER CHECK ENGINE READING THAT STATED THE TEMP SENDING UNIT WAS PROBABLE CAUSE. DEALER "EWING BUICK-PONTIAC" DID NOT HAVE PART, REFERRED TO RELIABLE CHEVROLET WHO SOLD US THE PART AS SPECIFIED IN TECH PUB BUT WAS NOT THE CORRECT SENDING UNIT. COMPARED THE OLD ONE TO ANOTHER YEAR MODEL AND LOCATED AN IDENTICAL SENDING UNIT WITHIN 48 HOURS BUT THIS DID NOT FIX THE TEMP GAUGE. THE CAR NEVER HAS OVERHEATED BUT THE GAUGE WOULD READ A DIFFERENT TEMP DAILY UNTIL IT FINALLY RARELY EVER READ A DEGREE. DEALER SAID WOULD NEED TO PULL CLUSTER PANEL AND SEND OUT. ONLY THE WARRANTY HAD JUST EXPIRED 5,000 MILES AND DEALER QUOTED $650.00 TO PULL THE UNIT OUT AND SEND OUT TO HAVE DIAGNOSED AND WOULD TAKE ABOUT A WEEK. SERVICE WRITER SUGGESTED I WAIT UNTIL WARNING LIGHTS INDICATE A PROBLEM. NEXT DAY THE TACHOMETER GAUGE BEGAN FAILING. YOU COULD START THE CAR OVER 4 OR 5 TIMES AND GET BOTH TEMP AND TACH TO READ SOMETHING AND SOMETIMES THOUGHT IT WAS ACCURATE BUT WITHIN ANOTHER MONTH THE GAUGES RARELY REGISTERED ANYTHING AND THEN THE FUEL GAUGE FAILED. THE CAR WAS PURCHASED AS PRE-OWNED GM CERTIFIED VEHICLE AND WARRANTY WAS UNTIL 39000 MILES AND AT 45000 THE GAUGES BEGAN FAILING OF COURSE THE TEMP SENDING UNIT WAS REPLACED AT 43000 MILES BECAUSE OF A CHECK ENGINE WARNING CODE. I HAVE ONLY OWNED 2 PONTIACS IN MY DRIVING HISTORY BUT MOST VEHICLES I HAVE OWNED WERE GM PRODUCTS AND I HAVE NEVER OWNED A VEHICLE WITH MORE FAULTS, WHICH STARTED WITH THE TEST DRIVE AND A POPPING IN THE STEERING AND BRAKE PROBLEMS AT 28000 MILES BUT DEALER CONVINCED TO PURCHASE AS THE ITEMS WERE COVERED UNDER MANF WARRANTY AND THEY GAVE ME ANOTHER CAR TO DRIVE FOR A WEEK WHILE REPAIRS WERE MADE TO MY BONNEVILLE PURCHASED JAN 2005. THIS CAR SHOULD NOT HAVE ENOUGH MILES ON IT YET TO BE REQUIRING COSTLY MAJOR COMPONENT FAILURES WHICH ARE A SAFETY CONCERN. *JB

NHTSA ID
10175020
Incident
Apr 14, 2006
Mileage
43,000 mi
SteeringSuspension
Filed Feb 23, 2005

I PURCHASED MY CAR FROM SHARRETT PONTIAC BUICK GMC ON 10 NOVEMBER 2004. WHEN I TOOK THE CAR FOR A TEST RIDE ON 30 DEC I NOTICED A VERY OBVIOUS VIBRATION IN THE CAR. THE SALES MAN SAID THEY WOULD BE ABLE TO FIX IT. I PURCHASED IT ON 10 NOVEMBER AND WAS NOT ABLE TO DRIVE IT HOME TILL FRIDAY THE 12 OF NOV. I WAS TOLD NEW TIRE WAS PUT ON THE CAR. I TOOK MY CAR BACK TO THE DEALER FOR REPAIRS ON 17TH OF NOVEMBER (2 DAYS) AGAIN FOR INTERMEDIATE SHAFT (2 DAYS) AGAIN IN THE WEEK OF 14 DEC FOR A COUPLE OF DAYS STILL NOT CORRECT. I WAS EVEN TOLD BY SERVICE MANAGER IN A PHONE CALL ?THE CAR IS 90% FIXED? I TOLD HIM 90% WAS NOT ENOUGH. AGAIN THE CAR WAS IN FROM 20TH DEC TO THE 22ND DEC I DROVE THE CAR DOWN THE ROAD AND BROUGHT IT WRITE BACK AND STILL I FEEL A VIBRATION. THIS CAR HAS BEEN IN AND OUT AT LEAST 4 TIMES BUT, TO DATE, THE DEALER HAS BEEN UNABLE TO CORRECT THE PROBLEM. ATTACHED ARE COPIES OF THE REPAIR ORDERS THAT DOCUMENT THE DEALERSHIP'S ATTEMPTS TO REPAIR MY CAR. NOTE: I HAD TO ASK TO GET INVOICE OF WORK THAT HAS BEEN DONE. I DID NOT GET ALL PAPERWORK. THEY ARE KEEPING IT OPEN AND IT SEEMS THAT THEY ARE NOT CLOSING IT WHEN I AM CALLED TO PICK UP THE CAR. *AK

NHTSA ID
10112032
Incident
Dec 7, 2004

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

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Elsewhere on this vehicle

Data sources

Data on this page last refreshed .