RoadVitals

2004 Pontiac Bonneville

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
28
Latest Jul 10, 2015
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
2 injuries, 0 deaths reported

Overview

Our database contains 28 NHTSA owner-reported complaints for the 2004 Pontiac Bonneville, most frequently naming the electrical, steering and other / unspecified categories. 444 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical1129.7%
  • Steering821.6%
  • Other / unspecified38.1%
  • Brakes38.1%
  • Airbags25.4%
  • Engine25.4%
  • Transmission25.4%
  • Fuel system12.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Electrical
Filed Jul 10, 2015

TROUBLE WITH WINDOW REGULATORS GOING BAD. RIGHT NOW MY RIGHT REAR WINDOW AND DOOR LOCK WILL NOT WORK. THERE SHOULD BE A RECALL ON THESE WINDOWS..

NHTSA ID
10733293
Incident
Jul 11, 2013
Mileage
150,000 mi
Airbags
Filed Nov 21, 2014

TL* THE CONTACT OWNS A 2004 PONTIAC BONNEVILLE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED NUMEROUS OF TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.

NHTSA ID
10660075
Incident
Aug 21, 2014
Mileage
56,000 mi
Electrical
Filed Nov 8, 2014
Fire reported

DRIVING ON HIGHWAY, WE (WIDE AND I) NOTICED A SMELL OF SOMETHING BURNING. SINCE WE WERE IN A FARMING AREA WE DIDN'T THINK TOO MUCH OF IT. ABOUT 20 MILES LATER THE SMELL LINGERED AND WE NOTICED SMOKE BEGAN FILLING CAR. PULLED OVER TO SEE WHAT WAS GOING ON AND MY WIFE NOTICED SMOKE COMING OUT FROM BACK SEAT. I TOOK THE SEAT OFF AND DISCOVERED THERE WAS A FIRE GOING ON IN THERE. PULLED BACK SEAT OUT ONTO GROUND AND PUT THAT FIRE OUT. UPON INSPECTION WE FOUND THE FUSE BOX TO BE BURNED AND MELTED. OBVIOUSLY THE CARE DOESN'T RUN ANY LONGER. *TR

NHTSA ID
10653652
Incident
Oct 18, 2014
Mileage
135,000 mi
Electrical
Filed May 29, 2014

WHEN THE CAR WOULD GO OVER A BUMP THE IGNITION SWITCH WOULD SLIDE TO THE OFF POSITION AND ALL SYSTEMS FAIL INCLUDING THE POWER BRAKES AND STEERING. WE HAVE USED 1 SINGLE KEY WITHOUT A KEY RING SINCE THE INCIDENTS BUT STILL FEEL UNSAFE. *TR

NHTSA ID
10594735
Incident
May 23, 2007
Mileage
35,900 mi
Steering
Filed Mar 28, 2014

TL* THE CONTACT OWNS A 2004 PONTIAC BONNEVILLE. THE CONTACT STATED THAT THE STEERING WHEEL WOULD INTERMITTENTLY EXHIBIT A CLUNKING SOUND. ADDITIONALLY, THE STEERING WHEEL WOULD SEIZE FOR A FEW MOMENTS BEFORE INDEPENDENTLY RESUMING NORMAL FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURE WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 42,000. THE CURRENT MILEAGE WAS 72,550.

NHTSA ID
10575424
Incident
Jun 20, 2012
Mileage
42,000 mi
Brakes
Filed Dec 3, 2013

STEEL BRAKE LINE STARTED LEAKING. *TR

NHTSA ID
10554581
Incident
Nov 1, 2013
Mileage
100,500 mi
Powertrain (other)
Filed Feb 17, 2012

IN JAN 2009 @ 72K MILES ON THE CAR SERVICE ENGINE LIGHT COMES ON AND SHORTLY AFTER THE TRANS. WOULD BANG INTO GEAR. PER GM DEALER IT HAD CODES P0756 AND P2763 CALLING FOR REPLACEMENT OF SHIFT SOLENOID. IN SEPT. 2010 @ 108K MILES THE EXACT SAME ISSUE AND CODE, REPLACED THE SAME PART. NOW IN FEB 2012 @137K MILES AGAIN THE SAME EXACT ISSUE AND CODES, BUT THIS TIME THEY ARE SAYING TO REPLACE THE TRANS. THE FIRST 2 TIMES I WENT TO THE SAME DEALER, THIS TIME I WENT TO ANOTHER. ISSUE I HAVE IS IT SOUNDS LIKE THIS SHOULD HAVE BEEN REPLACED AT 72K WHILE UNDER AN EXTENDED 5 YEAR, 100K MILE WARRANTY. GM IS UNWILLING TO ADMIT ANY FAULT OR DEFECT. I FEEL THAT THIS PART FAILING 3X WITHIN 65K MILES IS AN ISSUE AND SHOULD BE INVESTIGATED. ALSO LOOKING THRU SOME OF THE HISTORY I SEE THIS SAME TYPE OF ISSUE IN THE 2003 CARS. *TR

NHTSA ID
10448284
Incident
Jan 15, 2009
Mileage
72,000 mi
Steering
Filed Feb 16, 2012

STEERING WHEEL CLUNKED & FELT DETACHED---CAR TAKEN TO GM DEALERSHIP WHERE IT WAS FOUND TO HAVE QUOTE A "BROKEN STEERING COLUMN." STEERING COLUMN PART WAS REPLACED, PART #26087952 COLUMN AS 6,518. COST WAS $1516.58. CAR WAS DELIVERED ON 3/15/05 AND HAS ONLY 40,662 + MILES. *TR

NHTSA ID
10448228
Incident
Jan 25, 2012
Mileage
40,662 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIP5601C

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

23-NA-001

ELECTRICAL SYSTEM

This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.

PIP5358D

This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.

PIP4723J

ELECTRICAL SYSTEM

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester  and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

PIT5099H

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

PIT5099H

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Pontiac Bonneville by model year
YearComplaintsRecallsInvestigationsIssue Index
2006000
2005270037.3
2004Viewing280036.5
2003542052.9
2002892255.6
20011290249.3
20002142359.0
19991434462.0
19982772261.6
19971472259.3
19961503260.6
19952441044.4
1994880043.4
19931381151.5
19921133262.7
1991222051.6
1990391046.4
1989282049.5
1988171454.8
1987194862.2
1986338
1985113
1984121
1983010
1982110
1981100
1979211
1978320
1977140
1976010
1975030
1974010
1972020
1971020
1969020
1966020
1965010

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.