RoadVitals

2004 Volkswagen Golf

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
28
Latest Sep 14, 2019
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
6
Latest Mar 7, 2014
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
4
0 injuries, 1 deaths reported

Overview

Our database contains 28 NHTSA owner-reported complaints for the 2004 Volkswagen Golf, most frequently naming the fuel system, engine and airbags categories. 6 safety recalls have been issued covering this model year; and 239 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Fuel system721.9%
  • Engine412.5%
  • Airbags39.4%
  • Electrical39.4%
  • Interior & seats39.4%
  • Transmission39.4%
  • Driver assistance26.3%
  • Brakes26.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

6 campaigns cover this model year

View all 6

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
14E007000

ENGINE AND ENGINE COOLING:ENGINE

Mar 7, 2014
50 units potentially affected
The defect: The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/sprocket or do not have 'US9377' stamped on the water pump housing. These service replacement parts were sold for use in model year 1999-2005 Audi A4, 2000-2006 Audi TT, 1998-2005 Volkswagen Beetle, 1999-2006 Golf, 1999-2008 and 2011-2013 Volkswagen Jetta, and 2000-2005 Volkswagen Passat. In the affected water pumps, the pulley or sprocket that turns the timing belt may develop microfractures causing the timing belt to fail.
The risk: A failure of the timing belt may cause the engine to shut down, potentially increasing the risk of a vehicle crash.
The remedy: Gates will notify owners, and dealers will replace the water pump, free of charge. The recall began during May 2014. Owners may contact The Gates Corporation at 1-303-744-1911.
The Gates CorporationView on NHTSA.gov
09E025000

EXTERIOR LIGHTING:HEADLIGHTS

May 11, 2009
42,540 units potentially affected
The defect: DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
The risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
The remedy: DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
DOPE, INC.View on NHTSA.gov
09E012000

EXTERIOR LIGHTING

Apr 7, 2009
16,270 units potentially affected
The defect: SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
The risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
The remedy: SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
SABERSPORTView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 28
Fuel system
Filed Sep 14, 2019

CAR WILL SHUT OFF WHILE DRIVING AROUND TOWN OR CRUISING ON THE HIGHWAY (VERY DANGEROUS) ONCE FUEL TANK DROPS TO 1/4 TANK. I BELIEVE IT TO BE FAULTY FUEL PUMP DESIGN.

NHTSA ID
11255490
Incident
Aug 21, 2019
Mileage
139,480 mi
Fuel system
Filed Jul 27, 2018

I STARTED SMELLING FUEL INSIDE MY CAR, AND I REPLACED THE GAS CAP. THE SMELL KEPT GETTING STRONGER AND IT GAVE ME HEADACHES WHILE DRIVING. TODAY I OPENED UP THE BACK SEAT TO EXPOSE THE FUEL PUMP AND THE PUMP LEAKS AND FROM THE TOP OF THE FUEL PUMP WHERE THE CONNECTORS AND IT FILLS UP WITH LIQUID GASOLINE. THIS IS A MAJOR FUEL SAFETY THAT CAN CAUSE MY VEHICLE TO RAPIDLY BE ENGULFED BY FIRE.

NHTSA ID
11114213
Incident
Jul 25, 2018
Mileage
250,000 mi
Fuel system
Filed Oct 31, 2012

TL* THE CONTACT OWNS A 2004 VOLKSWAGEN GOLF. THE CONTACT STATED THAT GASOLINE FUEL FUMES WERE EMITTED INTO THE VEHICLE. THE CONTACT STATED THAT AFTER INSPECTING THE VEHICLE, HE NOTICED THAT THERE WAS A FUEL LEAK. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 88,811.

NHTSA ID
10482803
Incident
Oct 8, 2012
Mileage
88,811 mi
Electrical
Filed Aug 3, 2012

TL* THE CONTACT OWNS A 2004 VOLKSWAGEN GOLF. THE CONTACT WAS TRAVELING 50 MPH WHEN UNKNOWN WARNING LIGHTS ILLUMINATED AND THE VEHICLE DECELERATED INDEPENDENTLY. THE VEHICLE WAS TOWED TO THE DEALER WHO CONFIRMED THAT THE WIRING FOR THE FUSE BOX NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 70,000. UPDATED 8/31/12 *CN UPDATED 09/11/2012 *JS

NHTSA ID
10469107
Incident
Apr 23, 2012
Mileage
65,000 mi
Fuel system
Filed Sep 30, 2011

I NOTICED A STRONG SMELL OF DIESEL FUEL WHILE DRIVING MY CAR. NEXT I NOTICED SMOKE COMING OUT FROM UNDER THE HOOD. I TOOK MY CAR TO AUTOHAUS IN ROYAL OAK, MI WHERE THEY DIAGNOSED THE PROBLEM AS A LEAK IN THE RETURN FUEL LINE. *TR

NHTSA ID
10428077
Incident
Sep 29, 2011
Mileage
147,000 mi
Filed Apr 3, 2010

MY 2004 VW GOLF WAS RUNNING ROUGH. THE RPM'S WERE VERY HIGH BUT THE CAR WAS GOING VERY SLOW. I HAD NEW SPARK PLUGS AND IGNITION WIRES PUT IN. AFTER A HEAVY RAIN A FEW WEEKS LATER I HAD THE SAME PROBLEM. THIS TIME I HAD A NEW IGNITION COIL PUT IN. IN TOTAL I SPENT $699.24 HAVING THE CAR REPAIRED. VW IS CURRENTLY RUNNING AN IGNITION COIL INSPECTION AND REPLACEMENT PROGRAM BUT MY VEHICLE IS NOT COVERED. I CALLED TO COMPLAIN BUT VW TOLD ME THERE WAS NOTHING I COULD DO BUT COMPLAIN TO THE NHTSA.

NHTSA ID
10323626
Incident
Mar 1, 2010
Mileage
75,192 mi
Fuel system
Filed Sep 28, 2009

TL*THE CONTACT OWNS A 2004 VOLKSWAGEN GOLF. THE CONTACT SMELLED A FUEL ODOR EMANATING FROM HIS VEHICLE. UPON FURTHER INSPECTION HE NOTICED A FUEL LEAK. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE MAY LEAD TO A FIRE. HIS VEHICLE IDENTIFICATION NUMBER WAS EXCLUDED FROM RECALL# 04V586000 (FUEL SYSTEM, DIESEL); THEREFORE, HE WAS INELIGIBLE FOR A FREE REMEDY. NO REPAIRS WERE MADE. THE FAILURE MILEAGE WAS 94,000 AND THE CURRENT MILEAGE WAS 99,000.

NHTSA ID
10285482
Incident
Jul 9, 2009
Mileage
94,000 mi
Body & structure
Filed Jul 17, 2009

SUN ROOF LEAKS. NOTICED A MUSTY SMELL, WINDOWS FOGGING OVER EASILY, DRIVER SIDE SEAT BELT THAT WAS WET, WET RUG IN THE REAR BAGGAGE COMPARTMENT AND FINALLY WET HEAD LINER AND SIDE PANELS IN REAR OF CAR ALSO ON THE DRIVER SIDE. CHECKED THE SUN ROOF DRAINS AND THEY WERE CLEAR AND THE SUN ROOF TRAY HAD NO STANDING WATER. HOWEVER, FOUND ABOUT 2 INCHES OF STANDING WATER IN A WELL JUST BELOW REAR TAILLIGHT ASSEMBLY AND A DRIPPING WET BLACK BOX MOUNTED ON THE BACK SIDE OF THE REAR WHEEL HOUSING, WHICH I ASSUME IS THE COMPUTER CONTROL MODULE FOR THE CAR. POURED WATER INTO SUN ROOF TRAY AND WATER WOULD JUST POUR DOWN INTO AND UPON THE AFOREMENTIONED AREAS. GOOGLED VW SUN ROOF LEAKS AND IMMEDIATELY FOUND VW OWNER WEB SITES COMPLAINING OF THIS SAME SITUATION AND THE REPAIRS THEY HAVE MADE. ALMOST EVERY SITUATION OF SUN ROOF LEAK WAS DUE TO FAILED BOND IN AN ADAPTER AND TUBE ASSEMBLY. SUN ROOF TRAY HAS FOUR BALL END NIPPLES, ONE IN EACH CORNER, ON WHICH AN PLASTIC ADAPTER SLIPS OVER AND THEN A DRAIN TUBE END SLIPS INTO AND IS SUPPOSED TO BE BONDED TO THIS ADAPTER. I PULLED THE HEAD LINER DOWN TO OBSERVE THE JOINT AND POURED WATER INTO THE TRAY AND WATER IMMEDIATELY STARTED TO RUN FROM THIS BONDED JOINT. ON CLOSER EXAMINATION THERE WAS A GAP AND BY JUST SQUEEZING THE JOINT WITH MY FINGERS THE REST OF THE BOND FAILED AND THE JOINT CAME APART. AS SUGGESTED ON THESE WEB SITES, I BOUGHT 3/4 INCH CLEAR PLASTIC TUBING WHICH I HOSE CLAMPED TO THE NIPPLE ON THE TRAY AND SNAKED THE NEW TUBING IN PLACE OF THE OLD WITH NO NIPPLE ADAPTER. TESTED THE REPAIR BY REPEATEDLY POURING WATER INTO THE TRAY. THE JOINT THAT FAILED ON MY VEHICLE IS THE EASIEST TO ACCESS AND REPAIR. I PRAY I DON'T HAVE THE SAME PROBLEM ON THE FRONT DRAINS AS SOME OTHER UNFORTUNATES HAD HAPPEN TO THEM AS THIS INVOLVES SERIOUS DIS-ASSEMBLY OF THE DASH, DIS-ARMING AIRBAGS, ETC. *TR

NHTSA ID
10277227
Incident
Nov 16, 2008
Mileage
28,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

V171901201285565

ENGINE AND ENGINE COOLING

Update to Volkswagen engine oil standards

V171901201285562

ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

Volkswagen Engine oil quality standards, update to attachments.

V171901201285560

ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

Engine oil quality standards, update to attachments.

V941901201152119

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Update model year applicability to include 2023.

V271901201189422

ELECTRICAL SYSTEM

Battery testing and charging using special tools VAS6161 & GRX3000VAS Charger. Updated to include additional model year applicability.

SM 48-2022

EQUIPMENT

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Volkswagen Golf by model year
YearComplaintsRecallsInvestigationsIssue Index
2024000—
2023110027.5
2022810030.0
2021710—
2020621—
2019626354.6
2018296160.8
20171155156.5
2016859152.6
201513012160.9
2014115356.2
2013435358.0
2012486564.9
20111106558.9
2010694455.0
2009301—
2008100—
2007200—
2006123045.3
2005194044.6
2004Viewing286051.9
2003276266.2
2002737361.4
20011169359.0
2000888357.2
1999647152.9
1998181032.4
1997230034.5
1996361151.0
1995435257.7
1994415052.3
1993750—
1992620—
1991832—
1990105365.7
1989174159.0
1988961—
1987442—
1986135362.9
1985106164.9

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.