2001 Volkswagen Golf

BY LETTER RECEIVED ON JUNE 24, 2005, MR. RONALD M. STRICKLAND OF RALEIGH, NC, SUBMITTED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE THE PERFORMANCE OF THE IGNITION COIL PLUGS ON MODEL YEAR (MY) 2000-2003 VOLKSWAGEN JETTA, GOLF AND PASSAT SEDANS.THE PETITIONER ALLEGES THAT HE HAD EXPERIENCED MULTIPLE STALLING EVENTS AS A RESULT OF ONE OR MORE IGNITION COIL PLUGS MALFUNCTIONING ON HIS 2002 VW JETTA SEDAN.AS A RESULT OF THE ENGINE STALLING, THE PETITIONER EXPERIENCED A LOSS OF POWER STEERING AND INCREASED BRAKING EFFORTS WHEN HE PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD TO CONTROL THE VEHICLE.AFTER A FEW MINUTES PARKED ON THE SHOULDER HE WAS ABLE TO RESTART THE VEHICLE ALTHOUGH THE ENGINE OPERATED AT REDUCED POWER.VW ISSUED A CUSTOMER SATISFACTION CAMPAIGN (CSC) ON JANUARY 31, 2003 TO INSTRUCT THEIR DEALERSHIPS TO INSPECT THE VEHICLES FOR ANY MALFUNCTIONING IGNITION COIL PACKS AND TO REPLACE THEM AT NO COST TO THE CONSUMER.CONSUMERS WERE NOTIFIED TO BRING THEIR VEHICLES TO THEIR DEALERSHIPS VIA OWNER LETTERS MAILED OUT ON JUNE 6, 2003.WHILE VW INITIALLY INSTRUCTED THE DEALERSHIPS TO ONLY REPLACE THE MALFUNCTIONING IGNITION COIL PACKS, A REVISED CSC WAS ISSUED TO DEALERSHIPS IN DECEMBER 2003 AND JANUARY 2004, INSTRUCTING DEALERSHIPS TO REPLACE ALL IGNITION COIL PACKS REGARDLESS OF THEIR PERFORMANCE.A REMINDER TO THE DEALERSHIPS WAS SENT BY VW ON APRIL OF 2004.ALTHOUGH THE CONCERNS OF THE PETITIONER COULD THEORETICALLY CREATE A SAFETY PROBLEM, THE RISK IS VERY SMALL, DUE TO THE ENGINE STILL RUNNING ON EITHER 3, 5, OR 7 CYLINDERS.THERE ARE NO REPORTED CRASHES OR INJURIES DUE TO THE ALLEGED DEFECT.ONCE DRIVERS ARE AWARE OF THE PROBLEM (LOSS OF POWER DUE TO ONE OF THE IGNITION COIL PACKS MALFUNCTIONING), DRIVERS ARE ABLE TO TAKE PRECAUTIONARY AND COMPENSATORY MEASURES AND STILL MAINTAIN CONTROL OF THEIR VEHICLES.IN ADDITION, FOUR FIRES WERE REPORTED TO ODI.THESE WERE IGNITION COIL BURNOUTS WITH NO ADDITIONAL DAMAGE TO THE VEHICLE AND WERE LOCALIZED ON TOP OF THE ENGINE. DURING THE LAST 24 MONTHS THE NUMBER OF STALL AND DRIVABILITY COMPLAINTS REPORTED TO ODI HAS GREATLY DIMINISHED FROM A PEAK OF 195 IN JANUARY OF 2003 TO ONLY 3 IN AUGUST OF 2005.THIS COINCIDES WITH THE CSC RELEASED BY VW.A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.

THE SUBJECT VEHICLES ARE EQUIPPED WITH SIDE-THORAX AND SIDE-HEAD CURTAIN AIRBAGS TO PROTECT THE FRONT AND REAR OUTBOARD OCCUPANTS IN A SIDE-IMPACT CRASH.THIS INVESTIGATION IDENTIFIED A TOTAL OF 499 REPORTS (482 OWNERS REPORTS AND 17 WARRANTY CLAIMS).THE CRASH SENSING SYSTEM?S ALGORITHM MAY RECOGNIZE CERTAIN NON-CRASH IMPACTS (WHEEL, TIRE AND UNDERCARRIAGE IMPACTS) AS DEPLOYABLE EVENTS.THE 97 ALLEGED INJURIES WERE MINOR IN NATURE AND CONSIST OF ABRASIONS, BRUISES, EAR RINGING AND HEADACHES.THERE WAS NO ALLEGED LOSS OF CONTROL CRASH AS A RESULT OF SIDE-AIRBAG DEPLOYMENT.ODI ALSO OBTAINED COUNTS OF ALLEGED INADVERTENT SIDE-AIRBAG DEPLOYMENTS FROM PEER MANUFACTURERS.THE DATA SHOWS THAT THE SUBJECT VEHICLES ARE NOT UNIQUE IN BEING SUBJECT TO SUCH ALLEGATIONS.THE COMPLAINT RATE FOR NON-SUBJECT INDIVIDUAL MODEL VEHICLES VARIES WIDELY.THE RATE FOR THE SUBJECT VEHICLES IS COMPARABLE TO THREE PEER MODELS, EACH WITH COMPACT CHASSIS/WHEELBASES.ODI HAS NOT IDENTIFIED ANY COMPONENT FAILURE OR MANUFACTURING TREND THAT MAY RELATE TO A COMPONENT OR MANUFACTURING ISSUE.A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.

THIS INVESTIGATION WAS OPENED ON OCTOBER 19, 2004, BASED ON NINE REPORTS ON 2000 THROUGH 2001 JETTA AND GTI VEHICLES ALLEGING THAT THE TURN SIGNALS AND OR HAZARD FLASHERS FAIL TO BLINK, OR FLASH.SOME OF THE COMPLAINANTS REPORTED THAT THE LIGHTS WOULD BLINK ONLY A FEW TIMES AND THEN STOP.SEVERAL OF THE COMPLAINANTS REPORTED THAT HAVING THE HAZARD FLASHER SWITCH REPLACED REPAIRED THEIR VEHICLES.BY LETTER OF DECEMBER 13, 2004, VOLKSWAGEN NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 350,000 MODEL YEAR 2000 THROUGH 2002 JETTA, GOLF AND GTI VEHICLES TO REPAIR THE TURN SIGNAL AND HAZARD FLASHER SYSTEM.VW REPORTS 216 OWNER REPORTS, 4 FIELD REPORTS AND 4960 WARRANTY CLAIMS ON THIS POPULATION OF VEHICLES. VOLKSWAGEN DEALERS WILL INSTALL A NEW HAZARD FLASHER SWITCH/RELAY KIT TO REMEDY THE DEFECTIVE VEHICLES.PLEASE SEE SAFETY RECALL 04V584 FOR DETAILS.

TL* THE CONTACT OWNS A 2001 VOLKSWAGEN GOLF. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND SHE WAS INFORMED THAT THE AIR BAGS WERE INOPERABLE. THE CONTACT CALLED VOLKSWAGEN OF FORT MYERS (14060 S TAMIAMI TRAIL, FORT MYERS, FL 33912, (844) 283-1823) AND WAS INFORMED THAT DUE TO THE AGE OF THE VEHICLE THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 109,223.

NHTSA ID

11413225

Incident

Apr 1, 2021

Mileage

109,223 mi

THE DOOR LATCHES ON ALL FOUR DRIVER AND PASSENGER DOORS OFTEN MALFUNCTION. MOST THE TIME YOU HAVE TO PRESS ON THE DOOR FROM THE OUTSIDE UNTIL YOU HEAR A SOFT CLICK BEFORE THE THE DOOR HANDLE WILL WORK. OTHERWISE IT IS AS IF IT WERE LOCKED WHEN IT IS UNLOCKED. ALSO MY CAR WILL LOCK ITSELF IF I UNLOCK IT WITH THE KEY FOB AND GET IN THE DRIVER SIDE DOOR WITHOUT STARTING IMMEDIATELY. IT DOESN'T SEEM TO RECOGNISE I'VE ENTERED THE VEHICLE.

NHTSA ID

11376943

Incident

Nov 8, 2020

Mileage

190,000 mi

POWER STEERING FAILURE WHEN STARTING CAR WITH WARNING LIGHT . NOT IN MOTION.

NHTSA ID

10990734

Incident

May 20, 2017

Mileage

93,000 mi

PASSENGER SIDE CURTAIN AIR BAG AND PASSENGER SEAT SIDE AIR BAGS DEPLOYED AFTER RUNNING OVER A CURB, ~1' HIGH.

NHTSA ID

10724343

Incident

Jun 7, 2015

Mileage

319,820 mi

HELLO, I NOTICED A RECALL DONE ON THESE VW VEHICLES. (HTTP://HDHTEX.COM/INDEX.PHP/VOLKSWAGEN-BRAKE-LIGHT-AND-TURN-SIGNAL-RECALLS-AFFECT-MORE-THAN-1000000-VEHICLES/) THE RECALL IS DUE TO THE BRAKE LIGHTS AND BLINKER LIGHTS NOT WORKING TOGETHER. IF I AM SIGNALING LEFT AND I PUT MY BRAKES ON, THE SIGNAL SWITCHES SIDES AND THE LIGHTS START BLINKING. THIS HAPPENS WITH BOTH DIRECTIONS. THIS IS A HUGE SAFTEY ISSUE AND ITS NOT DUE TO ANY AFTERMARKET TINKERING. I CALLED VOLKSWAGON TO HELP ME WITH THIS PROBLEM AND THEY DECLINED ANY ASSISTANCE TO ME. IT MAKES SENSE FOR THEM TO FIX THIS IF IT WAS A RECALL AT ONE POINT. THANK YOU

NHTSA ID

10722890

Incident

Jun 2, 2015

Mileage

174,000 mi

AIR BAG WARNING LIGHT IS ON CONTINUOUSLY INDICATING A MALFUNCTION. *TR

NHTSA ID

10629709

Incident

Aug 26, 2014

Mileage

146,000 mi

WHILE I HAVE NO INCIDENT TO REPORT, I WOULD LIKE TO PREVENT FUTURE INCIDENTS. MY CAR, LIKE LOTS OF OLDER VEHICLES, SUFFERS FROM UV CLOUDING OF THE HEADLIGHT LENSES, WHICH DIMINISHES THEIR EFFECTIVENESS IN ILLUMINATING THE ROADWAY AT NIGHT. SURELY THIS IS A SAFETY CONCERN. EQUALLY SURELY, THE MANUFACTURERS ARE AWARE OF IT. SO WHY IS THIS DEFICIENCY OF DESIGN OR MANUFACTURE NOT THE SUBJECT OF RECALLS? *TT

NHTSA ID

10459203

Incident

Jul 27, 2009

Mileage

64,000 mi

2001 VW GOLF TDI, 9 YEARS OLD WITH 173,000 MILES. DRIVER SEAT MOUNT (WELDED TO SLIDER) BROKE AND NOW THE SEAT TILT TOWARD THE REAR ON IT'S REAR PIVOT POINT. THIS METAL BRACKET IS ABOUT 1/8" THICK. THIS IS VERY SERIOUS AND CAN BE DANGEROUS IF IT OCCURS WHILE DRIVING. I SPOKE WITH VW CUSTOMER CARE AND THE REPLY IS; CAR IS BEYOND WARRANTY AND THEREFORE CAN'T HELP WITH REPAIR COST, TAKE THE CAR TO THE DEALER AND THEY WILL DIAGNOSE THE PROBLEM AND REPAIR AT MY COST. *TR

NHTSA ID

10366615

Incident

Nov 17, 2010

Mileage

173,000 mi

Update to Volkswagen engine oil standards

Volkswagen Engine oil quality standards, update to attachments.

Engine oil quality standards, update to attachments.

Update model year applicability to include 2023.

Battery testing and charging using special tools VAS6161 & GRX3000VAS Charger. Updated to include additional model year applicability.

Update engine oil quality standard lists (attachments)