2022 Volkswagen Golf

Infotainment center will randomly go into "component protection" mode, and the center console will become stuck in a loop of rebooting. While component protection is active, the following systems become unavailable: Backup camera, radio, climate controls, advanced driver assist systems, park assist system, drive mode button, cruise control Situations that have occurred to me personally: Climate control fan becomes stuck on high, radio stops functioning, radio power button does not respond, parking menu button does not respond, car drive mode button does not respond, advanced driver sensor assist button does not respond, climate control button does not respond. Attempt to resolve this issue through Volkswagen certified technicians 6+ times.

NHTSA ID

11583431

Incident

Jun 19, 2023

The vehicles built-in independent navigation system frequently loses its position. When the system loses its position, it displays an inaccurate vehicle position on the map, and does not provide correct driving guidance. The incorrect driving guidance can lead to a turn into a body of water, house, or other fixed structure. The issue has been reported to the manufacturer and the vehicle was inspected by their dealer. The dealer was able to observe the condition on a test drive. The manufacturer/dealer is placing the blame on cellular phone interference, even if the phone is not connected to the car. This does not equate as the built-in navigation system is a system that is independent of any cellular phone. The manufacturer is not willing to take any further action.

NHTSA ID

11578679

Incident

Feb 4, 2024

Travel Assist is disabled which includes Adaptive Cruise Control and Lane Keep Assist. The warning lights flash on and off, sometimes multiple times a second, sounding a loud beeping each time. It is triggered at engine start and persists through all speeds. I have experienced it 0-70 mph. The flashing lights and associated rapid beeping indicating the failure is extremely distracting while driving. Warning lights and warning sounds are designed to alert the driver to a potential safety issue so ignoring the lights and sounds is dangerous in the event it is a different caution/warning. However, also not ignoring it is dangerous because of the frequency of the warnings which causes the driver to look away from the road. After speaking with the maintenance department at my VW dealership, they indicated that this is a widely known problem that is remedied only with the replacement of the steering wheel. There are several other sensors that are triggered by the same issue I was told by the maintenance department. They are uncertain at this time if it impacts the airbag system which is another potential safety concern. The steering wheel can only be ordered after inspection by the maintenance department and there is shortage and/or back order of the part to fix the problem. I also drive my car quite often since it’s the car I use to commute to work and it is 70 miles each way (140 miles round trip) so there is no warranty anymore as I have exceeded mileage so they will not repair. This is a huge safety concern and very known issue with this model car.

NHTSA ID

11576559

Incident

Mar 11, 2024

Emergency SOS and Travel Assist will intermittently fault out sending a loud chime in the cabin warning me that said assist devices aren’t available. Sometimes the chimes will go off for minutes on end and be completely random. This persistent chime is distracting and also frightening as I think I’m about to get into an accident. Further, with the persistent chime, it will make the driver immune to the noise which could be dangerous if there actually is an emergency. Took the the VW dealership multiple times and they can’t figure out the issue. They’re going to try replacing the steering wheel to see if that rectifies the issue.

NHTSA ID

11569833

Incident

Dec 1, 2023

Travel Assist is disabled which includes Adaptive Cruise Control and Lane Keep Assist. The warning lights flash on and off, sometimes multiple times a second, sounding a loud beeping each time. It is triggered at engine start and persists through all speeds. I have experienced it 0-70 mph. The flashing lights and associated rapid beeping indicating the failure is extremely distracting while driving. Warning lights and warning sounds are designed to alert the driver to a potential safety issue so ignoring the lights and sounds is dangerous in the event it is a different caution/warning. However, also not ignoring it is dangerous because of the frequency of the warnings which causes the driver to look away from the road. After speaking with the maintenance department at my VW dealership, they indicated that this is a widely known problem that is remedied only with the replacement of the steering wheel. There are several other sensors that are triggered by the same issue I was told by the maintenance department. They are uncertain at this time if it impacts the airbag system which is another potential safety concern. The steering wheel can only be ordered after inspection by the maintenance department and there is shortage and/or back order of the part to fix the problem

NHTSA ID

11569645

Incident

Jan 29, 2024

All VW models of this model year suffer from this problem, as evidenced on many forum posts while researching this issue. The problem is that any time you turn the steering wheel even slightly, all safety features of the vehicle fail and notices of their failure are promptly displayed on the screen. My example has had this issue since the day I leased it and after 18 months of leasing the problem remains unresolved. VW states there is a part shortage, but I have two different dealerships trying to get me a new steering wheel and neither one has reported receipt of a replacement wheel. This is a SAFETY FEATURE. The vehicle is UNSAFE TO DRIVE. This impacts ALL VOLKSWAGEN AMERICA VEHICLES. VW should be forced to halt the sale of all vehicles until this problem is RESOLVED.

NHTSA ID

11564485

Incident

Jan 9, 2024

My 2022 VW GTI recently experienced a malfunction where the Parking Assist feature did not function. This feature appears to encompass the Rear Back-up Camera, Rear Parking Sensors, and Parking Collision Warning system. This failure coincided with the HVAC system control system portion of the infotainment system not booting up. A video can be seen here: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11562643

Incident

Dec 4, 2023

I have errors popping up on my dashboard. It says “travel assist is currently not available “ or “emergency assist is currently not available “ . This does not happen every time I drive the vehicle but it happens quite frequently. When it happens It flashes and beeps constantly for a couple of minutes or even longer. Sometimes it beeps during the whole 30+ minutes trip. There is no way to turn it off. This is not just an annoyance but also a safety concern because it’s distracting. I brought my car to the dealership in September and after a couple of days they said that they’re not able to reproduce the problem. The problem still exists

NHTSA ID

11550737

Incident

Oct 18, 2023

Addressing Cybersecurity or Vehicle Hack concerns

In certain vehicles equipped with a manual transmission, the shift knob could become detached during use. If this happens, the shift knob can be replaced immediately and this issue does not affect the drivability of the vehicle. The gears can continue to be selected as normal.

In certain vehicles equipped with a manual transmission, the shift knob could become detached during use. If this happens, the shift knob can be replaced immediately and this issue does not affect the drivability of the vehicle. The gears can continue to be selected as normal.

Update to Volkswagen engine oil standards

Brake repair or replacement instruction.

Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger