2022 Volkswagen Golf Driver assistance Problems

Infotainment center will randomly go into "component protection" mode, and the center console will become stuck in a loop of rebooting. While component protection is active, the following systems become unavailable: Backup camera, radio, climate controls, advanced driver assist systems, park assist system, drive mode button, cruise control Situations that have occurred to me personally: Climate control fan becomes stuck on high, radio stops functioning, radio power button does not respond, parking menu button does not respond, car drive mode button does not respond, advanced driver sensor assist button does not respond, climate control button does not respond. Attempt to resolve this issue through Volkswagen certified technicians 6+ times.

NHTSA ID

11583431

Incident

Jun 19, 2023

Travel Assist is disabled which includes Adaptive Cruise Control and Lane Keep Assist. The warning lights flash on and off, sometimes multiple times a second, sounding a loud beeping each time. It is triggered at engine start and persists through all speeds. I have experienced it 0-70 mph. The flashing lights and associated rapid beeping indicating the failure is extremely distracting while driving. Warning lights and warning sounds are designed to alert the driver to a potential safety issue so ignoring the lights and sounds is dangerous in the event it is a different caution/warning. However, also not ignoring it is dangerous because of the frequency of the warnings which causes the driver to look away from the road. After speaking with the maintenance department at my VW dealership, they indicated that this is a widely known problem that is remedied only with the replacement of the steering wheel. There are several other sensors that are triggered by the same issue I was told by the maintenance department. They are uncertain at this time if it impacts the airbag system which is another potential safety concern. The steering wheel can only be ordered after inspection by the maintenance department and there is shortage and/or back order of the part to fix the problem. I also drive my car quite often since it’s the car I use to commute to work and it is 70 miles each way (140 miles round trip) so there is no warranty anymore as I have exceeded mileage so they will not repair. This is a huge safety concern and very known issue with this model car.

NHTSA ID

11576559

Incident

Mar 11, 2024

Emergency SOS and Travel Assist will intermittently fault out sending a loud chime in the cabin warning me that said assist devices aren’t available. Sometimes the chimes will go off for minutes on end and be completely random. This persistent chime is distracting and also frightening as I think I’m about to get into an accident. Further, with the persistent chime, it will make the driver immune to the noise which could be dangerous if there actually is an emergency. Took the the VW dealership multiple times and they can’t figure out the issue. They’re going to try replacing the steering wheel to see if that rectifies the issue.

NHTSA ID

11569833

Incident

Dec 1, 2023

Travel Assist is disabled which includes Adaptive Cruise Control and Lane Keep Assist. The warning lights flash on and off, sometimes multiple times a second, sounding a loud beeping each time. It is triggered at engine start and persists through all speeds. I have experienced it 0-70 mph. The flashing lights and associated rapid beeping indicating the failure is extremely distracting while driving. Warning lights and warning sounds are designed to alert the driver to a potential safety issue so ignoring the lights and sounds is dangerous in the event it is a different caution/warning. However, also not ignoring it is dangerous because of the frequency of the warnings which causes the driver to look away from the road. After speaking with the maintenance department at my VW dealership, they indicated that this is a widely known problem that is remedied only with the replacement of the steering wheel. There are several other sensors that are triggered by the same issue I was told by the maintenance department. They are uncertain at this time if it impacts the airbag system which is another potential safety concern. The steering wheel can only be ordered after inspection by the maintenance department and there is shortage and/or back order of the part to fix the problem

NHTSA ID

11569645

Incident

Jan 29, 2024

All VW models of this model year suffer from this problem, as evidenced on many forum posts while researching this issue. The problem is that any time you turn the steering wheel even slightly, all safety features of the vehicle fail and notices of their failure are promptly displayed on the screen. My example has had this issue since the day I leased it and after 18 months of leasing the problem remains unresolved. VW states there is a part shortage, but I have two different dealerships trying to get me a new steering wheel and neither one has reported receipt of a replacement wheel. This is a SAFETY FEATURE. The vehicle is UNSAFE TO DRIVE. This impacts ALL VOLKSWAGEN AMERICA VEHICLES. VW should be forced to halt the sale of all vehicles until this problem is RESOLVED.

NHTSA ID

11564485

Incident

Jan 9, 2024

My 2022 VW GTI recently experienced a malfunction where the Parking Assist feature did not function. This feature appears to encompass the Rear Back-up Camera, Rear Parking Sensors, and Parking Collision Warning system. This failure coincided with the HVAC system control system portion of the infotainment system not booting up. A video can be seen here: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11562643

Incident

Dec 4, 2023

I have errors popping up on my dashboard. It says “travel assist is currently not available “ or “emergency assist is currently not available “ . This does not happen every time I drive the vehicle but it happens quite frequently. When it happens It flashes and beeps constantly for a couple of minutes or even longer. Sometimes it beeps during the whole 30+ minutes trip. There is no way to turn it off. This is not just an annoyance but also a safety concern because it’s distracting. I brought my car to the dealership in September and after a couple of days they said that they’re not able to reproduce the problem. The problem still exists

NHTSA ID

11550737

Incident

Oct 18, 2023

“Travel assist” warning comes on frequently. System activates and deactivates multiple times even in short driving trips. System is responsible for lane departure, collision avoidance, adaptive cruise control etc. Can deactivate and reactivate without any known cause multiple times within even 1 minute. Was told by my dealer that it’s “normal” because it’s “high tech”

NHTSA ID

11532056

Incident

Jul 12, 2023

While driving suddenly falsely detects obstructions and auto brakes , the acc system entirely turns on and off while driving , same with forward collision and lane keep assist. The dangers I’m having of auto braking on false obstructions is unfit for driving daily and is causing a road hazard as it almost has made me have accidents.

NHTSA ID

11531206

Incident

May 21, 2023

The rear backup camera freezes intermittently. Intermittently the error codes flash that the VW intelligent drive safety features are not available. Car has emergency breaking has activated on an open road on two occasions with rapid slow down. Dealer examined the vehicle and found fault possibly in the touch controls of the steering wheel and the wheel must be replaced. Replacements are available and no eta. This started in January.

NHTSA ID

11528377

Incident

Mar 15, 2023

My GTI currently needs a new steering wheel per my dealership. However VW is unable to provide any new steering wheels or get me into a safe car. My car started having an issue around 2 months ago where I will get random cruise control, emergency braking and other safety related system errors. When this happens, it dings, disables anll buttons on the steering wheel and abruptly shuts off all safety features, including cruise control if it’s active. This poses a safety risk that could potentially cause accidents or worse. There are currently 8 GTIs waiting for a new steering wheel at my dealership, with more across the country at other dealerships waiting for a steering wheel.

NHTSA ID

11526043

Incident

Apr 24, 2023

The contact owns a 2022 Volkswagen Golf GTI. The contact received notification of NHTSA Campaign Number: 22V823000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11515560

Incident

Apr 4, 2023

The shift knob for the manual transmission broke off the shift assembly while accelerating and merging onto the freeway. This is what happened the first time the knob broke off. It has happened 3 times due to the part being physically broken. My safety and the safety of others was at risk. When a car is moving at speed and no longer has the option to shift into a higher gear, you become stuck at a slower speed and this happens very suddenly. If you apply brake then the engine will loose RPM and stall out causing the car to loose control of acceleration suddenly and could result in lose of control. This is stated in the VW owners manual under how to drive a manual transmission. The issue has been confirmed by the local dealership and by VW corporate. The component has been inspected my VW dealership. The vehicle has zero warnings or ways to monitor this.

NHTSA ID

11507364

Incident

Jan 2, 2023

Travel Assist (ACC)light and emergency braking systems are turning off and on repeatedly and intermittently. This happened 5 or 6 times on my 15-minute drive to work a few weeks back. I heavily rely on these safety systems so the vehicle is much more unsafe when those systems are inactive, not to mention the annoyance or dinging when the system deactivates which takes my focus off the road. The vehicle has not been inspected by the dealer or independent service as of yet but I intend to do so with the dealer. The yellow system warning lamps are lit when these systems are inactive.

NHTSA ID

11505817

Incident

Jan 27, 2023

Travel assist (ACC)light pops up for any reason, that scares you at the beginning because when you are driving you think is something big and could be if you are driving and crash for put attention to the warning light. I tried to desactivate but the function says is unavailable, I did my homework to investigate a little bit more and there’s more cars like mine doing the same thing. The light goes away for days or hours but later come up again.

NHTSA ID

11499514

Incident

Nov 28, 2022

Electronic issues with the infotainment screen that have caused the backup camera to fail to work on multiple occasions. The parking sensors also don't always work properly.

NHTSA ID

11498961

Incident

Dec 27, 2022

The car constantly says the travel and emergency assist do not work. It’s constantly dinging. I bought the car with the expectation of having these safety features. Many if not all of these generation of GTI have this issue and VW has no fix.

NHTSA ID

11498919

Incident

Dec 26, 2022

Quite often various warnings show on the screen and following features - Maneuver braking function currently not available - Rear Traffic Alert is currently not available - Error: Park Distance Control

NHTSA ID

11496377

Incident

Sep 10, 2022

Manual shifter knob has popped off while driving a number of times with virtually no effort (I'm not a hard shifter at all) and primarily when at speed and other dangerous times. Seems to be a poorly crafted plastic clip that is being reported by numerous manual transmission owners.

NHTSA ID

11492517

Incident

Nov 6, 2022

Nearly every morning on my way to work I get error codes warning me of Front Assist Systems not working. It stays on for a while then disappears. It's so sporadic. Sometimes it will stay on the whole way to work. I then park the car for the day and when I come out to start the car to return home, the codes are gone. I'm even getting the error codes on the VW App that communicates with the car. This is a major safety feature with the car and VW has done nothing to correct it. I've had this issue since I bought the car in December 2021.

NHTSA ID

11489301

Incident

Oct 12, 2022

My shift knob would pop out of place easily almost everyday. One day it popped out of place and when I popped it back in it wouldn’t go into any gear at all. I was stuck on the side of the road until it eventually let me go into 1st, 3rd, and 4th but not 2nd. It took longer for it to even let me into 2nd. My car is also having electric issues. Out of nowhere it’ll say that my front sensors aren’t working. My parking brake also has gone out a few times to where I can’t even safely exit my car worried it’ll roll away. The car had a sound coming from the engine and come to find out a sensor was causing an oil leak and oil was getting on one of my belts. My shift knob also has a crack on it and it’s been there since before I hit 1k miles. My car has been at a VW shop for 2 months with no eta on parts.

NHTSA ID

11486530

Incident

Jul 4, 2022

Each time the vehicle is started its throwing a safety warning alarm and malfunction. I’ve called VW America to file a complaint as well as the dealer and it seems like they just do care to take these software issue’s seriously. I’m truly nervous when I drive the car that in the event of a emergency on the road the systems will not function as designed and I’ve asked numerous times when are they doing a software update and or taking a serious look at the issues with no success

NHTSA ID

11486463

Incident

Sep 26, 2022

Lane assist error And shift knob is going up and down and cracked

NHTSA ID

11482750

Incident

Sep 1, 2022

Various software glitches that can lead to anything from cruise control being disabled for no reason to the buttons on the steering wheel becoming not responsive. Audio glitch can sometimes happen where no audio can be heard from the cars speakers, even parking assist sensor sounds. Backup camera flickering is another issue that can happen sometimes. Issues are all intermittent.

NHTSA ID

11471508

Incident

Jan 24, 2022

I am reporting this same issue for two separate vehicles (same make, model and year): All of the sensors relating to parking, rear cross traffic, ACC, etc. fail intermittently. (They all fail as simultaneously and resolve simultaneously.) This has now occurred on two separate cars that I have owned (same make, year and model). The first was repurchased as a lemon, but the exact issue is now present on the second car (see separate report). The issue is dangerous since these are core safety features (e.g., rear cross traffic, emergency braking). The issue has been confirmed by a VW dealer on both vehicles. I also have photographs of the warning messages and lights on both vehicles. This problem is reported by many other owners of 2022 VW Golfs. For example: https://www.vwvortex.com/threads/mk8-computer-gremlins.9497807/ In addition to my vehicle, the dealer has another brand new 2022 Golf in the service department with the same issue. The warning messages are: "Rear Traffic Alert is currently not available." "Error: Park Distance Control" In addition, the parking sensors do not work.

NHTSA ID

11468348

Incident

Jun 1, 2022