RoadVitals

2004 Lexus LS430

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
28
Latest May 23, 2017
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Jul 1, 2004
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
4
2 injuries, 0 deaths reported

Overview

Our database contains 28 NHTSA owner-reported complaints for the 2004 Lexus LS430, most frequently naming the driver assistance, exterior lighting and steering categories. 2 safety recalls have been issued covering this model year; and 87 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Driver assistance516.7%
  • Exterior lighting413.3%
  • Steering310.0%
  • Body & structure310.0%
  • Visibility310.0%
  • Engine310.0%
  • Airbags26.7%
  • Brakes26.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
04V317000

POWER TRAIN:AUTOMATIC TRANSMISSION

Jul 1, 2004
13,000 units potentially affected
The defect: ON CERTAIN VEHICLES WHEN THE ACCELERATOR IS OPERATED QUICKLY, A SMALL PIECE OF METAL MAY SEPARATE FROM A RETAINING COLLAR LOCATED IN THE INNER PART OF THE AUTOMATIC TRANSMISSION. THIS SMALL PIECE OF METAL MAY BECOME CAUGHT IN THE PARKING LOCK MECHANISM.
The risk: THIS MAY CAUSE THE PARKING LOCK SYSTEM TO BE INOPERATIVE WHEN THE TRANSMISSION SHIFT LEVER IS PLACED IN THE PARK POSITION, THEREBY INCREASING THE RISK OF VEHICLE ROLL-AWAY, WHICH COULD RESULT IN A CRASH.
The remedy: DEALERS WILL REPLACE THE TRANSMISSION. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING JULY 2004. OWNERS SHOULD CONTACT LEXUS AT 1-800-255-3987.
TOYOTA MOTOR NORTH AMERICA, INC.Manufacturer number 4LCView on NHTSA.gov
04V295000

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Jun 25, 2004
14,259 units potentially affected
The defect: ON CERTAIN PASSENGER VEHICLES, THE IMPELLER INSIDE THE FUEL PUMP MAY HAVE BEEN IMPROPERLY MOLDED DUE TO A MANUFACTURING ERROR. ALCOHOL IN SOME FUELS MAY DEFORM THE IMPELLER AND CAUSE IT TO COME INTO CONTACT WITH THE PUMP HOUSING.
The risk: THIS CONDITION COULD INCREASE THE ROTATIONAL RESISTANCE OF THE IMPELLER AND, IN THE WORST CASE, MAY RESULT IN FAILURE OF THE FUEL PUMP.
The remedy: DEALERS WILL REPLACE THE FUEL PUMP. OWNERS WILL BE NOTIFIED IN JULY, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT LEXUS AT 1-800-255-3987.
TOYOTA MOTOR NORTH AMERICA, INC.Manufacturer number SSC 4LBView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 28
Other / unspecifiedSteering
Filed May 23, 2017

TAKATA RECALL IT WAS RAINING I WAS COMING OUT OF ANTLOCH CHURCH RD TO TURNING ON AUGUSTA RD PEIDMONT SC 29673 WHEN I HEAR A BIG BOOM AND PULL OVER AT THE SPINX TO SEE WHAT IT WAS AND HAD THREE BIG POTHOLES IN THE ROAD I COULD SEE THAT MY WHEELS WAS BENT AND ALSO IT WAS PULLING TO THE RIGHT.

NHTSA ID
10991306
Incident
May 20, 2017
Mileage
117,000 mi
Driver assistance
Filed Mar 8, 2017
Crash reported

WHEN PULLING INTO PARKING SPACE AT A LOW SPEED (2 MPH) CAR SUDDENLY ACCELERATED EVEN THOUGH ACCELERATOR PEDAL WAS NOT BEING DEPRESSED. OPERATOR'S FOOT WAS ON BRAKE PEDAL THE ENTIRE TIME BUT CAR WOULD NOT STOP UNTIL IT HIT A PARKED VEHICLE. AT THE TIME THE CAR WAS BEING TURNED TO THE RIGHT COMING INTO THE PARKING SPACE. THERE WAS A HIGH CURB (~10 INCHES HIGH) AT THE FRONT OF THE PARKING SPACE AND A MEDIAN BUT THE CAR JUMPED OVER THIS AND STRUCK THE PARKED ON THE OTHER SIDE OF THE MEDIAN.

NHTSA ID
10959529
Incident
Feb 22, 2017
Mileage
151,000 mi
Exterior lighting
Filed Jul 8, 2016

I HIT A LARGE DOG WHILE DRIVING ONE NIGHT AND BUSTED MY FRONT BUMPER ON THE PASSENGER SIDE PERTLY GOOD. HAD BUMPER, FOG LIGHTS REPLACED, CAR LOOKS DAM GOOD. SINCE I AM AN OLDER PERSON, RETIRED AND DRIVE MOSTLY DURING THE DAY, IT WAS A WHILE BEFORE I NOTICED MY BRIGHT LIGHTS SHINE DIRECTLY ON THE GROUND ABOUT 20 TO 30 FEET IN FRONT OF THE CAR . I HAVE HAD THE CHARLESTON SC LEXUS DEALER TRY TO ELIMINATE THE PROBLEM. THEY TOLD ME I WOULD HAVE TO REPLACE THE HEADLIGHT. I TOOK IT IN TO LEXUS OF MOBILE ON TWO OCCASION TO TRY AND CORRECT THE PROBLEM, ALL THEY COULD DO WAS TRY TO ADJUST THE THE BRIGHT LIGHT, BUT THE BRIGHT LIGHTS STILL SHINES DIRECTLY 20 TO 30 FEET ON THE GROUND, BUT WAS UNABLE TO, THIS HAS CAUSE A LARGER ILLUMINATION PROBLEM FOR MY EYES WHILE DRIVING @ NIGHT., WHICH I TRY TO AVOID DOING AT NIGHT. I LOVE THIS LS 430, BUT NEED A SOLUTION TO THIS ISSUE. PLEASE HELP

NHTSA ID
10883551
Incident
Sep 29, 2014
Mileage
96,000 mi
Engine
Filed Jun 13, 2016

TL* THE CONTACT OWNS A 2004 LEXUS LS430. THE CONTACT STATED THAT THE VEHICLE FAILED TO START UNTIL AFTER NUMEROUS ATTEMPTS. THE FAILURE RECURRED SPORADICALLY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MLEAGE WAS UNKNOWN. UPDATED 09/08/16*LJ *CN

NHTSA ID
10873921
Incident
Jun 15, 2010
Visibility
Filed Jun 1, 2016

TL* THE CONTACT OWNS A 2004 LEXUS LS430. THE CONTACT STATED THAT THE DEFROST SYSTEM FAILED TO OPERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE MULTI DISPLAY FUNCTION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 143,000.

NHTSA ID
10871777
Incident
May 25, 2016
Mileage
143,000 mi
Steering
Filed Oct 16, 2014

THE MOST RECENT OCCURRENCE WAS YESTERDAY. HAS HAPPENED AT LEAST 5 OTHER TIMES, HAVE OWNED THE CAR FOR 2 YEARS. THE CAR WILL NOT START IF THE STEERING WHEEL IS NOT EXACTLY LEVEL, TIRES STRAIGHT. I HAVE TO TURN THE WHEEL OVER AND OVER AND OVER TO TRY TO MOVE IT AN INCH SO IT WILL START. THIS TIME TOOK ABOUT 10 MINUTES OF DOING THE SAME THING OVER AND OVER, AND IT MIRACULOUSLY STARTED. HAVE NO IDEA WHY IT DOES THIS AND WHEN IT WILL HAPPEN AGAIN. MOST IRRITATING AND DANGEROUS IF I AM ALONE AWAY FROM HOME. *TR

NHTSA ID
10648137
Incident
Oct 15, 2014
Mileage
120,000 mi
Body & structure
Filed Jan 6, 2012
1 injury reported

TL* THE CONTACT OWNS A 2004 LEXUS LS 430. THE CONTACT STATED THAT SHE WAS PLACING ITEMS IN THE TRUNK WHEN THE TRUNK LID UNEXPECTEDLY SLAMMED SHUT. THE CONTACT SUFFERED INJURIES TO HER FINGER AS A RESULT OF THE FAILURE. AN AUTHORIZED DEALER WAS NOTIFIED, BUT OFFERED NO ASSISTANCE. THE MANUFACTURER WAS ALSO NOTIFIED VIA EMAIL AND THE CONTACT WAS AWAITING A RESPONSE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 74,000 AND THE CURRENT MILEAGE WAS 75,000. THE VIN WAS UNAVAILABLE.

NHTSA ID
10442652
Incident
Jan 4, 2012
Mileage
74,000 mi
Fuel system
Filed Dec 1, 2011

TL* THE CONTACT OWNS A 2004 LEXUS LS430. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE BEGAN TO HESITATE WHILE ACCELERATING AND SUDDENLY STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC STATED THERE WAS A FAILURE WITH THE FUEL PUMP WHICH WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 04V295000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP) THAT COULD HAVE BEEN RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 100,200.

NHTSA ID
10437928
Incident
Nov 26, 2011
Mileage
100,200 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

Safety Recall 22

EQUIPMENT

Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022

L-SB-0006-22

EQUIPMENT

TSB: This Service Bulletin includes procedures to replace damaged or loose front carpet floor retainer(s) without replacing the carpet assembly. Follow the Repair Procedure in this bulletin to replace the loose or damaged carpet floor retainer(s).

Lexus PRO19-02 -

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; TIRES; WHEELS

POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Lexus.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.

L-SB-0002-20 Rev

ENGINE; POWER TRAIN:MANUAL TRANSMISSION:LUBRICANT

TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address this condition.

L-SB-0002-20 Rev

POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT

TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address this condition.

L-SB-0174-08 Obs

STEERING

TSB: OBSOLETE NOTICE June 23, 2020: This bulletin is now obsolete. Please see L-SB-0023-20.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Lexus LS430 by model year
YearComplaintsRecallsInvestigationsIssue Index
2006000—
2005210048.1
2004Viewing282049.0
2003230047.1
2002300047.7
2001520152.9

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.