1997 Pontiac Grand Am Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 1997 Pontiac Grand Am, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Electrical10720.0%
- Engine8315.5%
- Brakes7113.3%
- Airbags417.7%
- Driver assistance366.7%
- Visibility346.4%
- Suspension264.9%
- Transmission213.9%
- Steering213.9%
- Fuel system193.6%
- Interior & seats183.4%
- Exterior lighting122.2%
- Body & structure112.1%
- Seat belts101.9%
- Tires & wheels101.9%
- Other / unspecified71.3%
- Heating & air conditioning71.3%
- Powertrain (other)10.2%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
THE THEFT WARNING SYSTEM KEEPS THE IGNITION SWITCH FROM ENGAGING. THE CAR WILL NOT START UNLESS THE KEY IS IN THE "ON" POSITION FOR FIFTEEN MINUTES AND RESETS THE SYSTEM. *TR
THE IGNITION ON THIS COLLEGE STUDENTS 97 PONTIAC GRAND AM RANDOMLY DEFAULTS. IT WILL GET STUCK IN ON OR OFF POSITION. CAR SOMETIMES CONTINUES RUNNING. KEYES WILL LOCK IN THE IGNITION AND CAN NOT BE REMOVED. LIGHTS REMAIN ON WHILE KEYS ARE STUCK IN IGNITION. IGNITION GETS WARM. *JS
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
COOLANT LEVELS IN RESERVE TANK ALWAYS WOULD DROP BELOW MINIMUM LEVELS, AND WE WOULD CONTINUE TO ADD COOLANT. LAST OIL CHANGE IN JUNE 2009 REVIEW NO PROBLEM. NOVEMBER 2009, WHILE SON WAS DRIVING HOME FROM COLLEGE (APPROXIMATELY 80 MILES) CAR BEGAN TO OVERHEAT WITH TEMP GAUGE READING IN THE RED. HAD CAR TOWED TO LOCAL SHOP AND REPORTED THAT COOLANT HAD LEAKED INTO CORE, ENGINE DESTROYED (ESTIMATED REPAIR - NEED NEW/REMANUFACTURED ENGINE $2500-3000). SEEMS WHILE REVIEWING THIS SUBJECT ONLINE AND W/NHTSA WEB SITE THAT THIS HAS BEEN A RE-OCCURRING PROBLEM WITH 1997 PONTIACS 4 AND 6 CYLINDER ENGINES. *TR
COOLING SYSTEM IS FAILING ALL THE TIME ON ALL PONTIACS HAVE THE SAME PROBLEM INTAKE MANIFOLD BLOW 5 TIMES AT 50.00 MILES OIL MIXES WITH THE COOLANT AND ALL THE SMOKE FROM THAT GOES IN THE AIR IT IS A MAJOR PROBLEM AND THAN THE CARS ARE JUNK SO THAN EVERYBODY WHO BUYS PONTIAC THEY ARE BUYING A LEMON CARS EVEN IF IT BRAND NEW FROM THE SHOP. *TR
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
1) FRONT ABS BEGAN TO PULSATE AS IF THE VEHICLE WERE IN A SKID HOWEVER THIS HAPPENED DURING NORMAL DRIVING AND BRAKING WHEN ATTEMPTING TO STOP. 2) ABS WIRING HARNESS WAS FAULTY DUE TO WEAR AND TEAR FROM TURNING THE WHEEL 3) HAD TO REPLACE BOTH FRONT RIGHT AND LEFT ABS WIRING HARNESSES THIS BRAKING SYSTEM IS FAULTY AND CAN LEAD TO SERIOUS BRAKING ISSUES. *TR
THIS IS THE WORST CAR (LEMON) I HAVE EVER HAD. I BOUGHT THIS CAR FROM A USED CAR DEALER SHIP CALLED NEW CAR ALTERNATIVE IN LIVONIA MI. I AM NOW ON MY THIRD ENGINE IN THE CAR. THE FIRST 2 FAILED DUE TO THE HEAD GASKETS BLOWING AND ANTI-FREEZE WAS MIXING WITH OIL IN THE ENGINE CAUSING ENGINE FAILURE. ALL CAR WINDOW MOTORS HAVE BE REPLACED 4 OR 5 TIMES EACH AND STILL DON'T WORK. BACK TWO DOORS ARE BROKE ONE WONT OPEN THE OTHER WONT CLOSE. THE SUNROOF WONT CLOSE THE DEALER TOLD ME 1500 TO REPLACE MOTOR AND PUT BACK ON TRACKS. LOL I HAVE THE BRAKES REPLACED 3 TIMES IN 5 YEARS. I BOUGHT THE CAR DEC OF 99 AND HAVE HAD ALL THESE PROBLEMS SINCE. I DON'T RECOMMEND ANYONE TO BUY A GRAND AM OR A CAR FROM THIS DEALERSHIP THEY WERE NO HELP AT ALL. THE FIRST ENGINE WAS COVERED BY WARRANTY SECOND ONE WAS AT MY COST OF 3500. THEN ANOTHER 1500 FOR NEW RADIATOR AND HEATER CORE. THEN ALTERNATOR NEEDED TO BE REPLACED. AFTER THAT I NEEDED A NEW TRANSMISSION HOSE. THIS IS SUCH BULL CRAP. WHAT A LEMON! PLUS I WAS PULLING OUT OF A GAS STATION ONE DAY AND MY AIR BAG DECIDED TO COME OUT ON IT OWN NO ACCIDENT OCCURRED AND HIT ME IN THE FACE RESULTING IN INJURIES AND I HAD TO GO TO THE HOSPITAL. *JB
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
TL*THE CONTACT OWNS A 1997 PONTIAC GRAND AM. WHILE TRAVELING 70 MPH, BOTH DRIVER AND PASSENGER FRONT SIDE AIRBAGS HAD DEPLOYED WITHOUT WARNING. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 189,000. UPDATED 02/01/118 LJ THE CONSUMER AND HER PASSENGER WERE INJURED DUE TO THE DEPLOYMENT OF THE AIRBAGS. UPDATED 03/18/11 *JB
1) FIREWALL BODY SEAM LEAKS WATER INTO PASSENGER COMPARTMENT DUE TO RUST THROUGH. FILLS FLOORS BENEATH CARPETS WITH WATER. CAUSES AIR BAG CONTROL MODULE (SDM) UNDER PASSENGER'S SEAT TO FAIL DUE TO MOISTURE. ACTIVATES "AIR BAR" DASH LIGHT. GM HAS ISSUED A LETTER RELATED TO "FLOOD" CARS. IT GOES BEYOND FLOODS!!!! THIS IS A DEFECTIVE DESIGN & BUILD PROBLEM. 2) WATER ENTERS EVERY TIME IT RAINS. THE AIR BAG CONTROL MODULE (SDM) LOCATED UNDER THE PASSENGER SEAT (STUPID DESIGN) HAS FAILED DUE TO MOISTURE UNDER THE CARPETING. "AIR BAG" LIGHT IS TRIGGERED AND GM WARNS THAT AIR BAG(S) COULD DEPLOY WITHOUT WARNING!!! 3) I HAVE REMOVED THE 10A AIR BAG FUSE AND DISCONNECTED BOTH AIR BAGS BY UNPLUGGING WIRES TO THE INFLATORS. GM SAYS THE AIR BAG CONTROL MODULE (SDM) NEEDS TO BE REPLACED AT MY EXPENSE. NO THANK-YOU, GM SHOULD COVER REPLACEMENT AND FIREWALL REPAIRS TO PREVENT RECURRENCE, PERIOD. THIS IS THE 2ND CASE OF FIREWALL WATER LEAKAGE I HAVE SEEN ON THE GM "N" BODIED CARS. THE OTHER WAS AN OLDS ACHIEVA WITH THE EXACT SAME PROBLEM. I HAVE PICTURES OF THE RUST OUT AREAS FROM BOTH VEHICLES. GM SHOULD BE MADE TO RECALL & REPAIR THESE CARS - FREE OF CHARGE TO THE OWNERS. *TR
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
NUMEROUS COMPLAINTS REGARDING A 1997 PONTIAC GRAND AM FOR REPAIRS/ REPLACEMENTS OF PARTS. DOOR WINDOWS DO NOT FUNCTION, MOTOR HAS HAD TO BE REPLACED BY FORMER OWNER, WE HAVE REPAIRED MOTORS ON DOOR WINDOWS SEVERAL TIMES ON OUR OWN, WINDOWS WOULD NOT GO UP AND DOWN AT ALL, COST TO REPAIR AT MECHANICS WAS OVER 400 AND WAS DONE BY FIRST OWNER AT LEAST ONCE. CAR SERVICE ENGINE LIGHT COMES ON, HAD TO REPLACE ENTIRE COMPUTER SYSTEM AND NOW SAME PROBLEM IS HAPPENING AGAIN, CAR IDLES HORRIBLY, SOUNDS LIKE IT WILL BE BLOWING UP, AND CHECK ENGINE LIGHT COMES ON. PRIOR TO THE REPLACEMENT OF THE COMPUTER CAR FREQUENTLY STALLED OUT WHILE DRIVING IN MID TURN OR WHILE GOING FORWARD, AND CAR FREQUENTLY WAS DIFFICULT TO START, EVENTUALLY NEEDING TO BE TOWED TO A REPAIR FACILITY WHO HAD TO REPLACE ENTIRE COMPUTER. CAR HAS WHEEL BEARINGS THAT MAKE A LOT OF NOISE, SOUNDS LIKE WHEEL IS GOING TO FALL OFF. CAR HAS ACCELERATED ALL ON ITS OWN WITHOUT THE DRIVER STEPPING ON GAS PEDAL OR DOING ANYTHING AT ALL WITH ACCELERATOR, CAR RANDOMLY DECIDES BY ITSELF TO LUNGE FORWARD AND TRY TO DRIVE ITSELF. THIS STOPPED BRIEFLY AFTER THE COMPUTER WAS REPLACED AND IS NOW HAPPENING AGAIN. *JB
THE CONSUMER'S 1997 PONTIAC GRAND AM ACCELERATED SUDDENLY. *MR THIS MAINLY OCCURRED WHEN THE VEHICLE WAS AND DRIVEN AFTER BEING PARKED. *NM
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
TL*THE CONTACT OWNS A 1997 PONTIAC GRAND AM. WHILE DRIVING 30-35 MPH, THE VEHICLE SHUT OFF AND ON THREE DIFFERENT TIMES. THE WINDOWS WOULD NOT ROLL UP AND DOWN PROPERLY UNLESS CONTROLLED BY THE DRIVER'S SIDE CONTROL SWTICH. THE FOG LIGHTS DO NOT WORK AS WELL AND THE FUSES ARE CHARRED. THE VEHICLE HAS NOT YET BEEN TAKEN TO THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 128,728.
PURCHASED CAR NEW AT END OF 97 MODEL YEAR. WITHIN FIRST SIX MONTHS RETURNED CAR SIX TIMES DUE TO DEFECTIVE SWAY BAR BUSHINGS. PROBLEM HAS NEVER BEEN CORRECTED. CAR CLUNKS AS IT IS EITHER TURNED TO THE RIGHT OR LEFT OR TRAVELS (SLOWLY) OVER SPEED BUMPS. ALSO HAVE EXPERIENCED PAINT PEELING FROM OUTSIDE MIRRORS, RADIO VOLUME CONTROL PROBLEMS, RADIO/CLOCK DISPLAY WORKS ONLY PART OF THE TIME, RIGHT FRONT PASSENGER SEAT MOUNTING BROKE AND SLID PASSENGER INTO DASHBOARD, 2 DOOR SPORT COUPE-BOTH POWER WINDOWS MOTORS HAVE BROKEN AND BEEN REPLACED. THE DRIVER'S SIDE WINDOW JUST BROKE FOR THE SECOND TIME IN TWO YEARS. PASSENGER WINDOW HAS ALSO STARTED TO ACT SLUGGISH. DISCOVERED LEAKY INTAKE MANIFOLD GASKET. ANOTHER EXPENSIVE REPAIR. RAIN LEAKS INTO CAR AROUND WINDOW GASKETS WHICH ALSO MAKE A HISSING SOUND AT SPEEDS OVER 45 MPH. CAR HAS BEEN DRIVEN WITH CARE FOR NINE YEARS(ODOMETER=80,000 MILES) AND HAS HAD OIL CHANGES, TIRE ROTATIONS, ETC. COMPLETED ACCORDING TO SCHEDULE. OWNER CANNOT AFFORD ADDITIONAL COSTLY REPAIRS ESPECIALLY SINCE IT SEEMS TO BE GOING DOWNHILL FROM HERE. DISGUSTED WITH PROBLEMS AS WELL AS WITH LACK OF SERVICE FROM SEVERAL DIFFERENT PONTIAC DEALERS. OWNER CANNOT AFFORD TO BUY A [DECENT] NEW CAR AND WILL HAVE TO PURCHASE SOMETHING USED. MAKE NO MISTAKE- IT WON'T BE A GM PRODUCT! *NM
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
PURCHASED CAR NEW AT END OF 97 MODEL YEAR. WITHIN FIRST SIX MONTHS RETURNED CAR SIX TIMES DUE TO DEFECTIVE SWAY BAR BUSHINGS. PROBLEM HAS NEVER BEEN CORRECTED. CAR CLUNKS AS IT IS EITHER TURNED TO THE RIGHT OR LEFT OR TRAVELS (SLOWLY) OVER SPEED BUMPS. ALSO HAVE EXPERIENCED PAINT PEELING FROM OUTSIDE MIRRORS, RADIO VOLUME CONTROL PROBLEMS, RADIO/CLOCK DISPLAY WORKS ONLY PART OF THE TIME, RIGHT FRONT PASSENGER SEAT MOUNTING BROKE AND SLID PASSENGER INTO DASHBOARD, 2 DOOR SPORT COUPE-BOTH POWER WINDOWS MOTORS HAVE BROKEN AND BEEN REPLACED. THE DRIVER'S SIDE WINDOW JUST BROKE FOR THE SECOND TIME IN TWO YEARS. PASSENGER WINDOW HAS ALSO STARTED TO ACT SLUGGISH. DISCOVERED LEAKY INTAKE MANIFOLD GASKET. ANOTHER EXPENSIVE REPAIR. RAIN LEAKS INTO CAR AROUND WINDOW GASKETS WHICH ALSO MAKE A HISSING SOUND AT SPEEDS OVER 45 MPH. CAR HAS BEEN DRIVEN WITH CARE FOR NINE YEARS(ODOMETER=80,000 MILES) AND HAS HAD OIL CHANGES, TIRE ROTATIONS, ETC. COMPLETED ACCORDING TO SCHEDULE. OWNER CANNOT AFFORD ADDITIONAL COSTLY REPAIRS ESPECIALLY SINCE IT SEEMS TO BE GOING DOWNHILL FROM HERE. DISGUSTED WITH PROBLEMS AS WELL AS WITH LACK OF SERVICE FROM SEVERAL DIFFERENT PONTIAC DEALERS. OWNER CANNOT AFFORD TO BUY A [DECENT] NEW CAR AND WILL HAVE TO PURCHASE SOMETHING USED. MAKE NO MISTAKE- IT WON'T BE A GM PRODUCT! *NM
NUMEROUS COMPLAINTS REGARDING A 1997 PONTIAC GRAND AM FOR REPAIRS/ REPLACEMENTS OF PARTS. DOOR WINDOWS DO NOT FUNCTION, MOTOR HAS HAD TO BE REPLACED BY FORMER OWNER, WE HAVE REPAIRED MOTORS ON DOOR WINDOWS SEVERAL TIMES ON OUR OWN, WINDOWS WOULD NOT GO UP AND DOWN AT ALL, COST TO REPAIR AT MECHANICS WAS OVER 400 AND WAS DONE BY FIRST OWNER AT LEAST ONCE. CAR SERVICE ENGINE LIGHT COMES ON, HAD TO REPLACE ENTIRE COMPUTER SYSTEM AND NOW SAME PROBLEM IS HAPPENING AGAIN, CAR IDLES HORRIBLY, SOUNDS LIKE IT WILL BE BLOWING UP, AND CHECK ENGINE LIGHT COMES ON. PRIOR TO THE REPLACEMENT OF THE COMPUTER CAR FREQUENTLY STALLED OUT WHILE DRIVING IN MID TURN OR WHILE GOING FORWARD, AND CAR FREQUENTLY WAS DIFFICULT TO START, EVENTUALLY NEEDING TO BE TOWED TO A REPAIR FACILITY WHO HAD TO REPLACE ENTIRE COMPUTER. CAR HAS WHEEL BEARINGS THAT MAKE A LOT OF NOISE, SOUNDS LIKE WHEEL IS GOING TO FALL OFF. CAR HAS ACCELERATED ALL ON ITS OWN WITHOUT THE DRIVER STEPPING ON GAS PEDAL OR DOING ANYTHING AT ALL WITH ACCELERATOR, CAR RANDOMLY DECIDES BY ITSELF TO LUNGE FORWARD AND TRY TO DRIVE ITSELF. THIS STOPPED BRIEFLY AFTER THE COMPUTER WAS REPLACED AND IS NOW HAPPENING AGAIN. *JB
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
THIS IS THE WORST CAR (LEMON) I HAVE EVER HAD. I BOUGHT THIS CAR FROM A USED CAR DEALER SHIP CALLED NEW CAR ALTERNATIVE IN LIVONIA MI. I AM NOW ON MY THIRD ENGINE IN THE CAR. THE FIRST 2 FAILED DUE TO THE HEAD GASKETS BLOWING AND ANTI-FREEZE WAS MIXING WITH OIL IN THE ENGINE CAUSING ENGINE FAILURE. ALL CAR WINDOW MOTORS HAVE BE REPLACED 4 OR 5 TIMES EACH AND STILL DON'T WORK. BACK TWO DOORS ARE BROKE ONE WONT OPEN THE OTHER WONT CLOSE. THE SUNROOF WONT CLOSE THE DEALER TOLD ME 1500 TO REPLACE MOTOR AND PUT BACK ON TRACKS. LOL I HAVE THE BRAKES REPLACED 3 TIMES IN 5 YEARS. I BOUGHT THE CAR DEC OF 99 AND HAVE HAD ALL THESE PROBLEMS SINCE. I DON'T RECOMMEND ANYONE TO BUY A GRAND AM OR A CAR FROM THIS DEALERSHIP THEY WERE NO HELP AT ALL. THE FIRST ENGINE WAS COVERED BY WARRANTY SECOND ONE WAS AT MY COST OF 3500. THEN ANOTHER 1500 FOR NEW RADIATOR AND HEATER CORE. THEN ALTERNATOR NEEDED TO BE REPLACED. AFTER THAT I NEEDED A NEW TRANSMISSION HOSE. THIS IS SUCH BULL CRAP. WHAT A LEMON! PLUS I WAS PULLING OUT OF A GAS STATION ONE DAY AND MY AIR BAG DECIDED TO COME OUT ON IT OWN NO ACCIDENT OCCURRED AND HIT ME IN THE FACE RESULTING IN INJURIES AND I HAD TO GO TO THE HOSPITAL. *JB
WHILE DRIVING AT 50 MPH VEHICLE BEGAN TO OVERHEAT. CONSUMER HEARD SOUNDS AS IF SOME ONE HAD DROPPED MARBLES IN THE ENGINE. SOON AFTER THE VEHICLE STALLED. A MECHANIC EXAMINED THE VEHICLE, AND FOUND THAT THE TIMING CHAIN WAS DEFECTIVE. ALSO, CONSUMER HAD TO GET A NEW TRANSMISSION, AND ABS SYSTEM NEEDED TO BE REPLACED. *AK
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
WHEN TRYING TO START THE CAR THE STEERING LOCKS UP AND YOU HAVE TO MOVE THE STEERING WHEEL BACK AND FORTH FOR IT TO CATCH AND FINALLY WILL START LIKE IT KEEPS LOCKING UP. MY SON BOUGHT THIS CAR AS HIS FIRST CAR SO NO SURE HOW LONG IT HAS BEEN LIKE THIS DOING THIS AS WE PURCHASED FROM A FRIEND AND HE DID SAY THAT SOMETHING WAS UP WITH THE STEERING WHEN TRYING TO START.
THE MOST RECENT OF PROBLEMS IS MY STEERING WENT OUT ON ME WHILE TURNING IN TO A PARKING LOT. HAD MY MECHANIC LOOK AT IT AND HE SAID IT WAS THE RACK AND PINION SEAL THAT CAUSED IT TO POUR OUT THE FLUID. I HAVE ALSO HAD MANY OTHER PROBLEMS SUCH AS GAS LEAKING EVEN THOUGH ALL LINES WERE REPLACED. POWER STEERING LINE REPLACED DUE TO PIN HOLE LEAKS, MULTIPLE WHEEL BEARINGS, RADIATOR. IGNITION SWITCH, AND ONE OF THE SENSORS IN THE UPPER BACK SIDE OF THE MOTOR SOMEHOW CAME UNDONE AND MELTED THE CONNECTOR AND CAUSED A DEAD SHORT IN MY CAR. *TR
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
TL* THE CONTACT OWNS A 1997 PONTIAC GRAND AM. THE CONTACT STARTED THE IGNITION BUT THE VEHICLE IMMEDIATELY STALLED. THE SAME FAILURE OCCURRED ON A SEPARATE OCCASION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED TO THE CONTACT THAT THE FUEL TANK PRESSURE RELIEF DEVICE WOULD REQUIRE REPLACEMENT. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 07E021000 (FUEL SYSTEM, OTHER: STORAGE: TANK ASSEMBLY: PRESSURE RELIEF DEVICES) BUT THE CONTACT'S VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.
TL* THE CONTACT OWNS A 1997 PONTIAC GRAND AM GT. THE CONTACT STATED THAT THE VEHICLE EXHIBITED A STRONG FUEL ODOR. THE FUEL CAP WAS REPLACED BUT THE ODOR PERSISTED WITH THE ILLUMINATION OF THE CHECK ENGINE WARNING LIGHT. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED AN EVAPORATION LEAK CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND WOULD NOT ASSIST WITH THE REPAIR DUE TO THE AGE OF THE VEHICLE. THE FAILURE MILEAGE WAS 95,000 AND THE CURRENT MILEAGE WAS 126,000.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
PURCHASED CAR NEW AT END OF 97 MODEL YEAR. WITHIN FIRST SIX MONTHS RETURNED CAR SIX TIMES DUE TO DEFECTIVE SWAY BAR BUSHINGS. PROBLEM HAS NEVER BEEN CORRECTED. CAR CLUNKS AS IT IS EITHER TURNED TO THE RIGHT OR LEFT OR TRAVELS (SLOWLY) OVER SPEED BUMPS. ALSO HAVE EXPERIENCED PAINT PEELING FROM OUTSIDE MIRRORS, RADIO VOLUME CONTROL PROBLEMS, RADIO/CLOCK DISPLAY WORKS ONLY PART OF THE TIME, RIGHT FRONT PASSENGER SEAT MOUNTING BROKE AND SLID PASSENGER INTO DASHBOARD, 2 DOOR SPORT COUPE-BOTH POWER WINDOWS MOTORS HAVE BROKEN AND BEEN REPLACED. THE DRIVER'S SIDE WINDOW JUST BROKE FOR THE SECOND TIME IN TWO YEARS. PASSENGER WINDOW HAS ALSO STARTED TO ACT SLUGGISH. DISCOVERED LEAKY INTAKE MANIFOLD GASKET. ANOTHER EXPENSIVE REPAIR. RAIN LEAKS INTO CAR AROUND WINDOW GASKETS WHICH ALSO MAKE A HISSING SOUND AT SPEEDS OVER 45 MPH. CAR HAS BEEN DRIVEN WITH CARE FOR NINE YEARS(ODOMETER=80,000 MILES) AND HAS HAD OIL CHANGES, TIRE ROTATIONS, ETC. COMPLETED ACCORDING TO SCHEDULE. OWNER CANNOT AFFORD ADDITIONAL COSTLY REPAIRS ESPECIALLY SINCE IT SEEMS TO BE GOING DOWNHILL FROM HERE. DISGUSTED WITH PROBLEMS AS WELL AS WITH LACK OF SERVICE FROM SEVERAL DIFFERENT PONTIAC DEALERS. OWNER CANNOT AFFORD TO BUY A [DECENT] NEW CAR AND WILL HAVE TO PURCHASE SOMETHING USED. MAKE NO MISTAKE- IT WON'T BE A GM PRODUCT! *NM
THIS IS THE WORST CAR (LEMON) I HAVE EVER HAD. I BOUGHT THIS CAR FROM A USED CAR DEALER SHIP CALLED NEW CAR ALTERNATIVE IN LIVONIA MI. I AM NOW ON MY THIRD ENGINE IN THE CAR. THE FIRST 2 FAILED DUE TO THE HEAD GASKETS BLOWING AND ANTI-FREEZE WAS MIXING WITH OIL IN THE ENGINE CAUSING ENGINE FAILURE. ALL CAR WINDOW MOTORS HAVE BE REPLACED 4 OR 5 TIMES EACH AND STILL DON'T WORK. BACK TWO DOORS ARE BROKE ONE WONT OPEN THE OTHER WONT CLOSE. THE SUNROOF WONT CLOSE THE DEALER TOLD ME 1500 TO REPLACE MOTOR AND PUT BACK ON TRACKS. LOL I HAVE THE BRAKES REPLACED 3 TIMES IN 5 YEARS. I BOUGHT THE CAR DEC OF 99 AND HAVE HAD ALL THESE PROBLEMS SINCE. I DON'T RECOMMEND ANYONE TO BUY A GRAND AM OR A CAR FROM THIS DEALERSHIP THEY WERE NO HELP AT ALL. THE FIRST ENGINE WAS COVERED BY WARRANTY SECOND ONE WAS AT MY COST OF 3500. THEN ANOTHER 1500 FOR NEW RADIATOR AND HEATER CORE. THEN ALTERNATOR NEEDED TO BE REPLACED. AFTER THAT I NEEDED A NEW TRANSMISSION HOSE. THIS IS SUCH BULL CRAP. WHAT A LEMON! PLUS I WAS PULLING OUT OF A GAS STATION ONE DAY AND MY AIR BAG DECIDED TO COME OUT ON IT OWN NO ACCIDENT OCCURRED AND HIT ME IN THE FACE RESULTING IN INJURIES AND I HAD TO GO TO THE HOSPITAL. *JB
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
TL*THE CONTACT OWNS A 1997 PONTIAC GRAND AM. WHILE DRIVING 30-35 MPH, THE VEHICLE SHUT OFF AND ON THREE DIFFERENT TIMES. THE WINDOWS WOULD NOT ROLL UP AND DOWN PROPERLY UNLESS CONTROLLED BY THE DRIVER'S SIDE CONTROL SWTICH. THE FOG LIGHTS DO NOT WORK AS WELL AND THE FUSES ARE CHARRED. THE VEHICLE HAS NOT YET BEEN TAKEN TO THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 128,728.
OWNER WASHING VEHICLE WHEN FRONT HEADLIGHT LENS COVER FELL OFF WHILE PARKED. THIS CAUSED THE LIGHT BULB TO BE EXPOSED.*AK
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
1) FIREWALL BODY SEAM LEAKS WATER INTO PASSENGER COMPARTMENT DUE TO RUST THROUGH. FILLS FLOORS BENEATH CARPETS WITH WATER. CAUSES AIR BAG CONTROL MODULE (SDM) UNDER PASSENGER'S SEAT TO FAIL DUE TO MOISTURE. ACTIVATES "AIR BAR" DASH LIGHT. GM HAS ISSUED A LETTER RELATED TO "FLOOD" CARS. IT GOES BEYOND FLOODS!!!! THIS IS A DEFECTIVE DESIGN & BUILD PROBLEM. 2) WATER ENTERS EVERY TIME IT RAINS. THE AIR BAG CONTROL MODULE (SDM) LOCATED UNDER THE PASSENGER SEAT (STUPID DESIGN) HAS FAILED DUE TO MOISTURE UNDER THE CARPETING. "AIR BAG" LIGHT IS TRIGGERED AND GM WARNS THAT AIR BAG(S) COULD DEPLOY WITHOUT WARNING!!! 3) I HAVE REMOVED THE 10A AIR BAG FUSE AND DISCONNECTED BOTH AIR BAGS BY UNPLUGGING WIRES TO THE INFLATORS. GM SAYS THE AIR BAG CONTROL MODULE (SDM) NEEDS TO BE REPLACED AT MY EXPENSE. NO THANK-YOU, GM SHOULD COVER REPLACEMENT AND FIREWALL REPAIRS TO PREVENT RECURRENCE, PERIOD. THIS IS THE 2ND CASE OF FIREWALL WATER LEAKAGE I HAVE SEEN ON THE GM "N" BODIED CARS. THE OTHER WAS AN OLDS ACHIEVA WITH THE EXACT SAME PROBLEM. I HAVE PICTURES OF THE RUST OUT AREAS FROM BOTH VEHICLES. GM SHOULD BE MADE TO RECALL & REPAIR THESE CARS - FREE OF CHARGE TO THE OWNERS. *TR
PURCHASED CAR NEW AT END OF 97 MODEL YEAR. WITHIN FIRST SIX MONTHS RETURNED CAR SIX TIMES DUE TO DEFECTIVE SWAY BAR BUSHINGS. PROBLEM HAS NEVER BEEN CORRECTED. CAR CLUNKS AS IT IS EITHER TURNED TO THE RIGHT OR LEFT OR TRAVELS (SLOWLY) OVER SPEED BUMPS. ALSO HAVE EXPERIENCED PAINT PEELING FROM OUTSIDE MIRRORS, RADIO VOLUME CONTROL PROBLEMS, RADIO/CLOCK DISPLAY WORKS ONLY PART OF THE TIME, RIGHT FRONT PASSENGER SEAT MOUNTING BROKE AND SLID PASSENGER INTO DASHBOARD, 2 DOOR SPORT COUPE-BOTH POWER WINDOWS MOTORS HAVE BROKEN AND BEEN REPLACED. THE DRIVER'S SIDE WINDOW JUST BROKE FOR THE SECOND TIME IN TWO YEARS. PASSENGER WINDOW HAS ALSO STARTED TO ACT SLUGGISH. DISCOVERED LEAKY INTAKE MANIFOLD GASKET. ANOTHER EXPENSIVE REPAIR. RAIN LEAKS INTO CAR AROUND WINDOW GASKETS WHICH ALSO MAKE A HISSING SOUND AT SPEEDS OVER 45 MPH. CAR HAS BEEN DRIVEN WITH CARE FOR NINE YEARS(ODOMETER=80,000 MILES) AND HAS HAD OIL CHANGES, TIRE ROTATIONS, ETC. COMPLETED ACCORDING TO SCHEDULE. OWNER CANNOT AFFORD ADDITIONAL COSTLY REPAIRS ESPECIALLY SINCE IT SEEMS TO BE GOING DOWNHILL FROM HERE. DISGUSTED WITH PROBLEMS AS WELL AS WITH LACK OF SERVICE FROM SEVERAL DIFFERENT PONTIAC DEALERS. OWNER CANNOT AFFORD TO BUY A [DECENT] NEW CAR AND WILL HAVE TO PURCHASE SOMETHING USED. MAKE NO MISTAKE- IT WON'T BE A GM PRODUCT! *NM
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
DT: 1997 PONTIAC GRAND AM. THE CONSUMER CANNOT LATCH SEAT BELT ON DRIVER'S SIDE. THE CONSUMER HAS NOT YET CONTACTED THE DEALER. THE CONSUMER EXPERIENCED SEAT BELT PROBLEM 8 MONTHS AGO. SEAT BELT WILL NOT GO INTO THE BUCKLE. *AK
WHEN A TURN WAS MADE, THE STEERING WHEEL PRODUCED A LOUD RUBBING NOISE. DEALER NOTIFIED. *AK THERE WERE HIGH IDLE PROBLEMS. THE INTERIOR LIGHTS AND THE POWER LOCKS WERE REPLACED. THE CHECK ENGINE LIGHT HAD COME ON AND THE VEHICLE HAD STARTED TO RUN ROUGH, THE ALTERNATOR LIGHT HAD COME ON AND THE ALTERNATOR WAS REPLACED. THE DRIVERS SIDE SEAT BELT DID NOT RETRACT AND WAS REPLACED, THE LOWER FRONT CONTROL ARM WAS REPLACED, THE BLOWER MOTOR WAS REPLACED, THE COMPRESSOR WAS REPLACED, WHEN STARTING THE ENGINE COLD, THERE WAS A KNOCKING SOUND ON THE RIGHT SIDE UNTIL THE VEHICLE WAS WARM ,THEN THE NOISE WOULD GO AWAY, SURGING WOULD ALSO OCCUR AND WOULD WORSEN WHEN THE ENGINE WAS WARMED, THE VOLUME ON THE RADIO WAS ERRATIC(HAD GONE UP WHEN TRYING TO TURN DOWN), THE SENSOR THROTTLE POSITION SHORTED AND WAS INTERMITTENT, THE VALVE AIR CONTROL WAS REPLACED, AND THE FUEL FILTER WAS REPLACED. *SCC *JB
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
I HAVE BROUGHT A SET OF FOUR TIRE FROM FIRESTONE DOT NUMBER IS H Y C 6 38B 3896 DUR3M365182 P195/65R15 SO THE TIRES START WHAT DO I DO ABOUT THIS TO COME A PART THE FRIST TIME THIS HAPPEN I BROUGHT TO TIRES. *TR
1997 PONTIAC GRAND AM TIRE BLEW CAUSING THE DRIVER TO LOSE CONTROL AND END UP IN A DITCH. *KB THE VEHICLE HAD DAMAGE TO THE REAR AXLE AND LEFT SIDE MIRROR. (OHIO TRAFFIC CRASH REPORT)*JB
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
COOLING SYSTEM IS FAILING ALL THE TIME ON ALL PONTIACS HAVE THE SAME PROBLEM INTAKE MANIFOLD BLOW 5 TIMES AT 50.00 MILES OIL MIXES WITH THE COOLANT AND ALL THE SMOKE FROM THAT GOES IN THE AIR IT IS A MAJOR PROBLEM AND THAN THE CARS ARE JUNK SO THAN EVERYBODY WHO BUYS PONTIAC THEY ARE BUYING A LEMON CARS EVEN IF IT BRAND NEW FROM THE SHOP. *TR
THIS IS THE WORST CAR (LEMON) I HAVE EVER HAD. I BOUGHT THIS CAR FROM A USED CAR DEALER SHIP CALLED NEW CAR ALTERNATIVE IN LIVONIA MI. I AM NOW ON MY THIRD ENGINE IN THE CAR. THE FIRST 2 FAILED DUE TO THE HEAD GASKETS BLOWING AND ANTI-FREEZE WAS MIXING WITH OIL IN THE ENGINE CAUSING ENGINE FAILURE. ALL CAR WINDOW MOTORS HAVE BE REPLACED 4 OR 5 TIMES EACH AND STILL DON'T WORK. BACK TWO DOORS ARE BROKE ONE WONT OPEN THE OTHER WONT CLOSE. THE SUNROOF WONT CLOSE THE DEALER TOLD ME 1500 TO REPLACE MOTOR AND PUT BACK ON TRACKS. LOL I HAVE THE BRAKES REPLACED 3 TIMES IN 5 YEARS. I BOUGHT THE CAR DEC OF 99 AND HAVE HAD ALL THESE PROBLEMS SINCE. I DON'T RECOMMEND ANYONE TO BUY A GRAND AM OR A CAR FROM THIS DEALERSHIP THEY WERE NO HELP AT ALL. THE FIRST ENGINE WAS COVERED BY WARRANTY SECOND ONE WAS AT MY COST OF 3500. THEN ANOTHER 1500 FOR NEW RADIATOR AND HEATER CORE. THEN ALTERNATOR NEEDED TO BE REPLACED. AFTER THAT I NEEDED A NEW TRANSMISSION HOSE. THIS IS SUCH BULL CRAP. WHAT A LEMON! PLUS I WAS PULLING OUT OF A GAS STATION ONE DAY AND MY AIR BAG DECIDED TO COME OUT ON IT OWN NO ACCIDENT OCCURRED AND HIT ME IN THE FACE RESULTING IN INJURIES AND I HAD TO GO TO THE HOSPITAL. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Heating & air conditioning
Reports naming the heating, ventilation and air-conditioning system.
From owner reports, verbatim
PURCHASED CAR NEW AT END OF 97 MODEL YEAR. WITHIN FIRST SIX MONTHS RETURNED CAR SIX TIMES DUE TO DEFECTIVE SWAY BAR BUSHINGS. PROBLEM HAS NEVER BEEN CORRECTED. CAR CLUNKS AS IT IS EITHER TURNED TO THE RIGHT OR LEFT OR TRAVELS (SLOWLY) OVER SPEED BUMPS. ALSO HAVE EXPERIENCED PAINT PEELING FROM OUTSIDE MIRRORS, RADIO VOLUME CONTROL PROBLEMS, RADIO/CLOCK DISPLAY WORKS ONLY PART OF THE TIME, RIGHT FRONT PASSENGER SEAT MOUNTING BROKE AND SLID PASSENGER INTO DASHBOARD, 2 DOOR SPORT COUPE-BOTH POWER WINDOWS MOTORS HAVE BROKEN AND BEEN REPLACED. THE DRIVER'S SIDE WINDOW JUST BROKE FOR THE SECOND TIME IN TWO YEARS. PASSENGER WINDOW HAS ALSO STARTED TO ACT SLUGGISH. DISCOVERED LEAKY INTAKE MANIFOLD GASKET. ANOTHER EXPENSIVE REPAIR. RAIN LEAKS INTO CAR AROUND WINDOW GASKETS WHICH ALSO MAKE A HISSING SOUND AT SPEEDS OVER 45 MPH. CAR HAS BEEN DRIVEN WITH CARE FOR NINE YEARS(ODOMETER=80,000 MILES) AND HAS HAD OIL CHANGES, TIRE ROTATIONS, ETC. COMPLETED ACCORDING TO SCHEDULE. OWNER CANNOT AFFORD ADDITIONAL COSTLY REPAIRS ESPECIALLY SINCE IT SEEMS TO BE GOING DOWNHILL FROM HERE. DISGUSTED WITH PROBLEMS AS WELL AS WITH LACK OF SERVICE FROM SEVERAL DIFFERENT PONTIAC DEALERS. OWNER CANNOT AFFORD TO BUY A [DECENT] NEW CAR AND WILL HAVE TO PURCHASE SOMETHING USED. MAKE NO MISTAKE- IT WON'T BE A GM PRODUCT! *NM
IN 2001, DRIVER SIDE WINDOW MOTOR DOES NOT OPERATE ANYMORE. REPLACED IT. ($150). IN 2003, DRIVER WINDOW MOTOR AND PASSENGER AND REAR PASSENGER MOTOR DIES ONCE AGAIN. REPLACED ALL MOTORS, NOW THEY ARE DEAD AGAIN. ESPECIALLY WHEN MY AC DOES NOT WORK EITHER. IN 2004, HEATER CORE AND WATER PUMP BROKEN. REPAIRED. NOW I HAVE A WATER LEAK IN THE DRIVER'S FLOOR AREA WHICH RUINED MY CARPET AND THAT HAS TO BE REPLACED! ANOTHER $200. IT SEEMS IT ALL EVOLVES AROUND ELECTRICAL PROBLEMS. *NM
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
CONSUMER STATES HE HAS BEEN HAVING PROBLEMS WITH TRANSMISSION, SENSOR SYSTEM THAT RUNS THE ABS, BRAKING SYSTEM. CONSUMER ALSO STATES THAT HE HAS BEEN DRIVING DOWN THE FREEWAY AND ALL OF A SUDDEN HIS AUTO WILL NOT GO INTO THE NEXT GEAR, AND HE IS IN FAST TRAFFIC. MR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .