Owner-reported complaints naming the body or structure system, filed with NHTSA
Data refreshed
Body & structure reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
20
Latest Feb 18, 2017
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
7%
of 293 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
3
What this page shows
Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2004 Pontiac Grand Am submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 20 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming body or structure
Shown in the owner’s own words, exactly as filed
Body & structureElectrical
Filed Feb 18, 2017
SECURITY LIGHT STAYS ON IN DASHBOARD. AT TIMES CAR DOES NOT WANT TO START. READ ON LINE NUMEROUS COMPLAINT ABOUT THIS ISSUE. HOWEVER, WHEN I PUT IN MY VIN NUMBER IT SAYS NO RECALL. ON ANOTHER SITE, THEIR IS A RECALL FOR 2004 PONTIAC GRAND AM HELP!!! I AM CONFUSED.
NHTSA ID
10955457
Incident
Feb 14, 2017
Body & structure
Filed Sep 11, 2015
I WITNESSED A TRUCK DRIVER RECORDING VIDEOS WHILE OPERATING A TRACTOR TRAILOR, SWERVING LANES AND SEEMED TO BE DRIVING FASTER THAN AN AVERAGE TRACTOR TRAILOR. POSTED VIDEOS ON SOCIAL MEDIA. SAME PERSON ALSO OPERATES THERE PERSONAL VEHICLE THE SAME WAY AND PARTICIPATES IN LOCAL STREET RACES. THIS PERSON WAS RELEASED FROM A DIFFERENT TRUCKING COMPANY DUE TO THE SAME ACTIONS AND STILL CONTINUES TO DRIVE UNSAFELY. ACCORDING TO THE MARYLAND COMMERCIAL DRIVING RULES, SPEEDING EXCESSIVELY, INVOLVING ANY SPEED OF 15 MPH OR MORE ABOVE THE POSTED SPEED LIMIT, DRIVING RECKLESSLY, AS DEFINED BY MARYLAND LAW, INCLUDING BUT, NOT LIMITED TO, OFFENSES OF DRIVING A MOTOR VEHICLE IN WILLFUL OR WANTON DISREGARD FOR THE SAFETY OF PERSONS OR PROPERTY, MAKING IMPROPER OR ERRATIC TRAFFIC LANE CHANGES ARE ALL DISQUALIFICATION FOR SERIOUS TRAFFIC VIOLATIONS. ALTHOUGH THIS PERSON WAS NEVER REPORTED TO PROPER AUTHORITIES THEY HAVE ALSO OPERATED VEHICLES WHILE UNDER THE INFLUENCE OF A CONTROLLED SUBSTANCE AND HAD AN ALCOHOL CONCENTRATION OF 0.04 OR GREATER WHILE OPERATING A CMV. THIS CONCERNS ME BECAUSE I AM A DRIVER AND 1 OUT OF EVERY 4 CAR ACCIDENTS IN THE UNITED STATES IS CAUSED BY TEXTING AND DRIVING. IF TEXTING WHILE DRIVING IS 6X MORE LIKELY TO CAUSE AN ACCIDENT THAN DRIVING DRUNK AND ANSWERING A TEXT TAKES AWAY YOUR ATTENTION FOR ABOUT FIVE SECONDS, TRAVELING AT 55 MPH, THAT'S ENOUGH TIME TO TRAVEL THE LENGTH OF A FOOTBALL FIELD. SO I CAN ONLY IMAGINE THE OUTCOME OF A DISTRACTED TRUCK DRIVER WHO IS ALSO A REGULAR IRRESPONSIBLE DRIVER. *TR
NHTSA ID
10763257
Incident
Sep 10, 2015
Body & structure
Filed Jul 16, 2014
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED THE DASHBOARD WAS DETERIORATING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 54,000 AND THE CURRENT MILEAGE WAS 141,000.
NHTSA ID
10611037
Incident
Jul 16, 2008
Mileage
54,000 mi
Body & structure
Filed Jun 16, 2014
DASHBOARD IS ALL CURLED UP AND MELTING FROM THE HEAT EVEN WITH COVERING THE WINDSHIELD...NOW IT MAKES IT HARD TO SEE WITH THE SUN GLARING OFF AND RIGHT INTO YOUR EYES. THE DASHBOARD APPEARS TO HAVE SHRUNK..NOTHING FITS EVEN AROUND THE GAUGES. *TR
NHTSA ID
10598593
Incident
Jun 16, 2014
Body & structureElectrical
Filed Apr 5, 2013
VEHICLE WON'T START. IT DOESN'T HAPPEN EVERY DAY, JUST WHEN I'M IN A HURRY OR LATE FOR APPOINTMENT. CALLED DEALERSHIP. FUNNY THIS IS, THEY KNEW EXACTLY WHAT TO DO! TURN THE KEY TO THE ON POSITION AND WAIT 10 MINUTES. IT ALWAYS STARTS....FOR NOW! I DON'T UNDERSTAND WHY GM HASN'T RECALLED THIS. ALSO, THE DASH IS WARPED AND PUTTING PRESSURE ON WINDSHIELD. I'LL NEVER OWN ANOTHER GM VEHICLE. *TR
NHTSA ID
10507219
Incident
Jun 14, 2006
Mileage
40,000 mi
AirbagsBody & structureSeat belts
Filed Mar 19, 2013
Crash reported2 injuries reported
DRIVER HIT GAS INSTEAD OF BRAKE EXITING FROM A PARKING LOT AND DROVE INTO THE REAR WHEELS OF A FLAT BED TRACTOR AND TRAILER TRUCK. AIRBAGS DID NOT DEPLOY AND DRIVER'S SEAT BELT POPPED LOOSE. DRIVER SUSTAINED A MILD CONCUSSION. PASSENGER SUFFERED CHEST PAIN AND HAS SINCE BEEN DIAGNOSED WITH TORN CARTILAGE AND 2 CRACKS IN STERNUM. *TR
NHTSA ID
10503617
Incident
Mar 9, 2013
Mileage
114,000 mi
Body & structure
Filed Aug 10, 2012
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM GT. THE CONTACT STATED THAT THERE WAS A NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THE CONTACT WAS INFORMED THAT THE SUB FRAME WAS CRACKED AND DECORATED. THE DEALER STATED THERE WERE NO RECALLS FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 92,000.
NHTSA ID
10470127
Incident
Jul 10, 2012
Mileage
92,000 mi
Body & structureVisibility
Filed Feb 23, 2011
I HAVE HAD TO REPLACE THE WINDSHIELD WIPER TRANSMISSION ON MY 2004 PONTIAC GRAND AM 3 TIMES, IF I GO THRU A CAR WASH IT BREAKS MY WIPERS EVERY TIME, MY DRIVES SIDE WIPER WOULD NOT WORK AT ALL, FINALLY I HAD TO GET IT CHECKED OUT BY A MECHANIC AND HE TOLD ME IT WOULD COST 500 PLUS TO FIX, THANKFULLY I FOUND A PART AT A JUNK YARD FOR 50.00 AND REPLACED IT, ABOUT A MONTH LATER I WENT THRU A CAR WASH AND IT BROKE AGAIN, I THINK THAT WATER PRESSURE SHOULDN'T BREAK IT! ALSO MY SECURITY LIGHT KEEPS COMING ON, I HAVE NO IDEA WHY, IT GOES OFF AFTER BEING ON A FEW MINS, ALSO MY DASH IS PEELING VERY BAD, WHICH EVERY GRAND AM I HAVE LOOKED AT IS PEELING, IT BLOCKS MY DASH AND EVERYTHING AND ITS PUTTING PRESSURE ON MY FRONT WINDOW! THANKS! *TR
NHTSA ID
10384088
Incident
Nov 10, 2010
Mileage
162,000 mi
Body & structure
Filed Apr 7, 2010
DASH BEGAN PEELING BACK AT THE WINDSHIELD SHORTLY AFTER NEW WARRANTY EXPIRED. NOW IT SO WARPED THAT IT IS CRACKING AND BREAKING EVERY VENT COVER, OR IT POPS THEM OUT AS YOU DRIVE! (NOT FUN LATE AT NIGHT WHEN YOU GET HIT BY WHO KNOWS WHAT IN THE DARK!) MY LATEST CONCERN ~ RECENTLY IT HAS SEPARATED ABOVE THE STEERING COLUMN, EXPOSING THE WIRING (INCL. AIRBAG) INSIDE TO DUST, MOISTURE, ETC. LOCAL DEALER SAYS THIS WOULD HAVE BEEN COVERED UNDER ORIGINAL WARRANTY, BUT NOT UNDER GM EXTENDED MAJOR GUARD. :-( THEY MADE ME A 'DEAL' AT COST TO REPLACE IT FOR $700. GM CORPORATE OFFICE DECLINED TO HELP, OTHER THAN OFFER $1,000 TOWARDS COST OF A NEW VEHICLE....WHICH AT THE TIME WAS A PROMOTION AVAILABLE TO ANYONE!! *TR
NHTSA ID
10324286
Incident
Nov 1, 2007
Mileage
36,000 mi
Body & structureElectrical
Filed Apr 5, 2010
MY 2004 GRAND AM I HAVE A CLICKING NOISE FROM THE DASH AREA AND EVER SO OFTEN SMOKE FROM THE STEERING COLUMN. ALSO THE DRIVER SIDE WEATHER STRIPPING DOES NOT FIT RIGHT. WEATHER STRIPPING FLEW OFF WHILE DRIVING ON THE HIGHWAY. *TR
NHTSA ID
10323744
Incident
Apr 3, 2010
Mileage
105,000 mi
Body & structure
Filed Jul 17, 2009
IN RELATION TO ODI CASE NUMBER: 10273941 YESTERDAY, JULY 16, 2009 I ALSO EXPERIENCED THE WINDOW MOLDING POPPING OFF AND WAS NOT SURE THE CAUSE OF IT. ORIGINALLY I THOUGHT SOMEONE WAS ATTEMPTING TO BREAK INTO THE CAR. NOTICING NO ATTEMPT TO BREAK IN OTHER THAN THE MOLDING POPPED OFF I DETERMINED IT TO BE POSSIBLY RELATED TO THE HEAT AS YESTERDAY WAS THE HOTTEST DAY OF THE YEAR SO FAR. THE MOLDING DISASSEMBLED ITSELF ON THE PASSENGER SIDE OF THE FRONT WINDSHIELD. IT WAS EASILY PLACED BACK INTO LOCATION AND HAVE NOT EXPERIENCED THE ISSUE AGAIN. *TR
NHTSA ID
10277092
Incident
Jul 16, 2009
Mileage
48,000 mi
Body & structure
Filed Jun 22, 2009
TL*THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT OBSERVED THAT THE EXTERIOR CLEARCOAT PAINT WAS PEELING. THE FRONT BUMPER AREA AND HEADLIGHTS EXHIBITED EXCESSIVE PEELING. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE HAS NOT BEEN TAKEN TO A COLLISION SHOP FOR INSPECTION. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 108,000.
NHTSA ID
10274656
Incident
Jun 8, 2009
Mileage
108,000 mi
Body & structureVisibility
Filed Jun 16, 2009
I HAVE AN 04 GRAND AM GT. THE WINDSHIELD IS NOT SEALED, THE MOLDING AROUND THE WINDSHIELD KEEPS POPPING OFF, THE CLEAR COAT ON THE TRUNK LID IS PEELING AND NOW THE CIGARETTE LIGHTER KEEPS BLOWING FUSES. THIS ALL HAPPENED AT 65,000 MILES. DEALER ACCEPTS NO RESPONSIBILITIES. *TR
NHTSA ID
10273941
Incident
Mar 6, 2009
Body & structure
Filed Jun 3, 2008
A RAMPANT "CLICKING' NOISE NEAR THE HAZARD BUTTON, THE BLINKER ACTUAL GOT STUCK ON AND STARTED SMOKING THE OTHER DAY; I REPLACED A PART FOR THE SAME PROBLEM ABOUT 2 YEARS AGO. BLINKERS AND HAZARDS STILL CURRENTLY WORK. THE NOISE COMES ON INCONSISTENTLY, BUT ALMOST WITHOUT FAIL AFTER USING MY BLINKER. *TR
NHTSA ID
10229811
Incident
May 30, 2008
Mileage
90,000 mi
Body & structureOther / unspecified
Filed Apr 13, 2008
WATER LEAKING IN ON PASSENGER SIDE FLOOR BOARD. *TR
NHTSA ID
10224330
Incident
Apr 10, 2008
Body & structure
Filed Jul 18, 2007
5 DAYS AFTER I PURSHASED THE 2004 GRAND AM I WAS DRIVING ON THE EXPRESSWAY AND HEARD AN AIR LEAK COMING FROM DRIVER'S SIDE DOOR. I CALLED THE DEALERSHIP, BUT WAS UNABLE TO SET UP AN APPOINTMENT TO FIX THE LEAK SINCE THE VEHICLE WOULD BE IN THE SHOP FOR A COUPLE OF DAYS. I WAS UNABLE TO GET A RENTAL CAR BECAUSE OF MY AGE SO I COULDN'T MAKE AN APPOINTMENT AT THE DEALERSHIP. THE CAR WAS BRAND NEW AT THE TIME OF PURCHASE. *AK
NHTSA ID
10196716
Incident
Jan 13, 2005
Mileage
120 mi
Body & structure
Filed Mar 16, 2007
I HAVE HAD TAKEN MY 2004 GRAND AM SE TO THE DEALERSHIP (MIKE RAISOR PONTIAC IN LAFAYETTE, IN.) ATLEAST 6 TIMES I KNOW OF. EVERY TIME IT WAS FOR THE SAME ISSUE (AIR LEAK). A GM REP CAME OUT TO THE DEALERSHIP TO DRIVE MY CAR, AND THAT REP STATED THAT MY CAR DID HAVE AN AIR LEAK, BUT IT WAS ACCEPTABLE TO HIM. GM WOULD NOT TAKE CARE OF THIS PROBLEM. THE DEALERSHIP HAD REPLACED QUATER PANEL AFTERQUARTER PANEL, LOWERED THE TRUNK DECK, REPLACED WINDOWS AND WINDOW APPLIQUES, FIXED DENTS IN THE ROOF ON EACH SIDE OF THE SUNROOF AND I THINK THATS A LITTLE TO MUCH.I WILL NEVER BUY ANOTHER GM PRODUCT AGAIN AS LONG AS I AM DRIVING. THE DEALERSHIP WAS FULL OF NOTHING, BUT FALSE PROMISES. I HAVE REPORTED THIS PROBLEM SEVERAL TIMES AND NOTHING GETS DONE.
NHTSA ID
10185333
Incident
Aug 12, 2004
Mileage
2,000 mi
Body & structure
Filed Sep 28, 2005
I RECENTLY PURCHASED MY CAR WITH THE UNDERSTANDING FROM THE DEALERSHIP THAT THEY WOULD FIX AN AIR LEAK IN THE PASSENGER SIDE REAR WINDOW. AFTER TAKING IT TO THEM ON 4 DEFERENT OCCASIONS, THE PROBLEM WAS NOT FIXED AND I WAS TOLD THAT IT WAS A DEFECT IN THIS PARTICULAR MAKE AND MODEL OF CAR AND THAT THERE WAS NOTHING THAT COULD BE DONE. I WOULD NOT HAVE PURCHASED THE CAR IF I HAD KNOWN I WOULD HAVE TO LISTEN TO AN AIR LEAK. I CONTACTED A REPRESENTATIVE FROM GM WHO VERIFIED THAT THERE IS IN FACT A DEFECT WITH THIS AUTOMOBILE LEAKING AIR, BUT WAS TOLD THAT UNTIL "ENOUGH" PEOPLE COMPLAIN ABOUT THE AIR LEAK, THERE WILL NOT BE A RECALL ON IT. *JB
NHTSA ID
10137983
Incident
Sep 28, 2005
Mileage
14,986 mi
Body & structure
Filed Oct 20, 2004
THE VEHICLE WAS FLOODED. WATER LEAKED THROUGH THE SUN ROOF BECAUSE OF A MALFUNCTION IN THE DRAINS. THE PATH THE WATER WENT WAS THE FLOOR BOARD, IT SOAKED THE COMPUTER ON THE SIDE OF THE DASHBOARD PANEL. THIS CAUSED ELECTRICAL FAILURE DUE TO CORROSION CAUSED BY THE WATER. ALSO, THE MOLD AND MILDEW WAS MAKING THE CONSUMER'S CHILD SICK. THEY HAVE HAD RESPIRATORY INFECTION ETC. *JB
NHTSA ID
10097257
Incident
Oct 8, 2004
Mileage
1,300 mi
Body & structure
Filed Aug 3, 2004
1 injury reported
UPON CLOSING MY CAR DOOR, THE PLASTIC FRAME AROUND THE OUTSIDE OF THE SIDE WINDOW CUT MY THUMB OPEN.*AK
NHTSA ID
10086075
Incident
Aug 2, 2004
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own