2002 Pontiac Sunfire Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2002 Pontiac Sunfire, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Electrical2419.8%
- Brakes1613.2%
- Engine129.9%
- Steering119.1%
- Visibility108.3%
- Exterior lighting65.0%
- Fuel system65.0%
- Powertrain (other)54.1%
- Interior & seats54.1%
- Airbags54.1%
- Body & structure54.1%
- Seat belts32.5%
- Tires & wheels32.5%
- Transmission32.5%
- Suspension21.7%
- Driver assistance21.7%
- Heating & air conditioning21.7%
- Other / unspecified10.8%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
TURNED OFF THE VEHICLE, GOT MY FUSES AND RELAY'S ALL CHECKED AND TURNED THE CAR ON THE NEXT MORNING, NOTHING ON MY DASH PANEL IS WORKING. NO MILEAGE, NONE OF THE GAUGES WORK, FUSES AND RELAYS ARE ALL GOOD.
I HAVE BEEN THE ONLY OWNER OF MY 2002 PONTIAC SUNFIRE; WELL BACK IN 2011 IT JUST WOULD NOT START; TOOK IT TO A TRUSTY MECHANIC WHO TOLD ME I HAD TO GO TO THE DEALERSHIP CAUSE MOST LIKELY I NEEDED AN IGNITION SWITCH; SO I TOOK IT TO THE DEALER IN TOWN; BEING THEY ARE A GM DEALER; I MENTIONED WHAT IT NEEDED; THEY LOOKED AT IT FOR SEVERAL DAYS AND TOLD ME I NEEDED A NEW COMPUTER SYSTEM; AND IT WAS 703.00 FOR LABOR AND EVERYTHING; OKAY SO WE DECIDE TO FIX IT; GET IT BACK AND GUESS WHAT SEVERAL WEEKS LATER IT DIES ON THE INTERSTATE WHILE MY HUSBAND WAS GOING 70MPH; HE HAD TO THROW IT INTO NEUTRAL AND PULL OVER; CAUSE IT ALMOST CAUSED AN ACCIDENT!!! TAKE IT BACK TO SAME DEALERSHIP; THEY CAN'T FIND ANYTHING WRONG WITH IT; THEY HAVE ME COME PICK IT UP AND IT WONT EVEN START!!! SO I LEAVE IT THERE; THEN THEY CALL ME THAT MONDAY; YOU NEED AN IGNITION SWITCH AND WE WILL REPLACE THIS FOR FREE; DID I EVEN NEED A NEW COMPUTER??? GM THIS CAR IS DANGEROUS AND NEEDS TO BE ON THAT RECALL LIST; CAUSE ITS NEXT; ALSO; I HAVE HAD A BROKEN TRUNK; A BROKEN MOON ROOF; AND IN THE WINTER WHEN ITS REALLY COLD OUT; GOOD LUCK GETTING INSIDE THE CAR; THESE DOORS FREEZE LIKE NO OTHER; ITS NOT MEANT TO SIT OUTSIDE; I HAVE HAD OVERHEATING ISSUES; GOT THAT FIXED FINALLY; NOW THE AC COMPRESSOR IS SHOT AND THE AC WON'T WORK; THAT IS 800.00 TO FIX; BUT BEFORE WITH TRYING TO RUN THE AC THE CAR WOULD REV UP REALLY BAD WHEN SITTING IDLE AND SOMETIMES IT JUST SHUTS OFF; ALWAYS STARTS BACK UP; THANK GOODNESS; BUT THE COMPUTER AND COMPRESSOR COULD NOT KEEP UP WITH EACH OTHER IS WHAT I WAS TOLD; THE BODY ON THIS CAR IS HORRIBLE; EXPECT RUST UNLESS YOU KEEP IT IN A GARAGE AND THE PAINT PEELS LIKE NO OTHER; IF THERE IS AN IGNITION SWITCH PROBLEM; WHY IS THIS CAR NOT ON THE RECALL??? THIS CAR ALMOST CAUSED AN ACCIDENT; MY HUSBAND KNEW WHAT TO DO; ALSO SOMETIMES THE SEAT BELTS ALMOST CHOKE YOU, BE CAREFUL! *TR
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
ON NOVEMBER 12, 2008 I WAS IN AN AUTO ACCIDENT. I WAS DRIVING MY 2002 PONTIAC SUNFIRE THAT I HAD PURCHASED ON OCTOBER 28, 2008. AS THE CAR AHEAD OF ME BEGAN TO BRAKE I BEGAN TO BRAKE AS WELL. HOWEVER, IT DID NOT FEEL AS THOUGHT THE BRAKES "GRABBED" CAUSING ME TO COLLIDE INTO THE CAR IN FRONT OF ME. I HAVE A BROKEN FOOT CAUSED FROM PUSHING ON THE BRAKES. *TR
TL*THE CONTACT OWNS A 2002 PONTIAC SUNFIRE. WHILE DRIVING BETWEEN 35-40 MPH, THE BRAKES FAILED. THE VEHICLE STRUCK AND DESTROYED THE REAR BUMPER OF THE PRECEDING VEHICLE. THE CONTACT'S VEHICLE WAS DESTROYED AND TOWED FROM THE SCENE. A POLICE REPORT WAS FILED. HE WAS TRANSPORTED TO THE HOSPITAL BY AN AMBULANCE AND SUSTAINED INJURIES. THE CURRENT AND FAILURE MILEAGES WERE 26,000. UPDATED 01/29/08 *BF
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2002 PONTIAC SUNFIRE. WHILE DRIVING APPROXIMATELY 65 MPH, THE ENGINE STALLED AND THE TRACK OFF WARNING INDICATOR ILLUMINATED. THE VEHICLE FAILED TO RESTART AFTER SEVERAL ATTEMPTS AND WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
THIS CAR WAS BOUGHT BRAND NEW. SINCE IT'S PURCHASE WE HAVE HAD MANY ISSUES. WE HAD TO REPLACE THE TRANSMISSION AT LESS THAN 20,000 (IT WAS STILL UNDER WARRANTY THOUGH). MY POWER WINDOWS HAVE ALL STOPPED WORKING AND HAVE BEEN REPLACED (I'VE HAD TO BUY 7 DIFFERENT ONES), MY CIGARETTE LIGHTER FUSE HAS BEEN REPLACED TWICE, I HAVE ALSO HAD THE PROBLEMS WITH MY HEADLIGHTS AND THEY HAVE HAD SHORTS AND THE WIRING HAS NEEDED REPLACED ON BOTH SIDES, AND LAST FINALLY MY SWITCH ON MY DRIVER DOOR THAT TURNS THE DOME LIGHT ON AND THE RADIO OFF HAS NEEDED CHANGED 3 TIMES NOW! WE HAVE HAD MANY PROBLEMS WITH THIS CAR AND I WOULD NEVER RECOMMEND THIS CAR TO ANYONE!! *TR
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
MY TILT STEERING WHEEL COLUMN WOBBLES FROM SIDE TO SIDE, IT WOULD NEVER STAY LOCKED IN ONE POSITION AND WITH TIME IT STARTED TO MOVE WHILE DRIVING, PEOPLE HAVE ATTEMPTED TO FIX IT, BUT IT DOESN'T LAST AND I CAN'T GET A SAFETY INSPECTION BECAUSE OF IT, THE INSPECTOR SAYS IT IS TOO DANGEROUS. IT HAS NEVER BEEN WRECKED OR DAMAGED AND WAS BOUGHT BRAND NEW, IT ABOUT 123,000 MILES ON IT. WHEN I TURN TO THE LEFT ESPECIALLY, THE STEERING WHEEL FLOPS FROM LEFT TO RIGHT. *TR
STEERING COLUMN BEGAN TO SMOKE AND CAR ENGINE STOPPED. DEALERSHIP DETERMINED THE CAUSE TO BE A SHORT IN THE IGNITION SWITCH WIRING HARNESS DUE TO RUBBING ON THE STEERING COLUMN. *TR
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
THIS CAR WAS BOUGHT BRAND NEW. SINCE IT'S PURCHASE WE HAVE HAD MANY ISSUES. WE HAD TO REPLACE THE TRANSMISSION AT LESS THAN 20,000 (IT WAS STILL UNDER WARRANTY THOUGH). MY POWER WINDOWS HAVE ALL STOPPED WORKING AND HAVE BEEN REPLACED (I'VE HAD TO BUY 7 DIFFERENT ONES), MY CIGARETTE LIGHTER FUSE HAS BEEN REPLACED TWICE, I HAVE ALSO HAD THE PROBLEMS WITH MY HEADLIGHTS AND THEY HAVE HAD SHORTS AND THE WIRING HAS NEEDED REPLACED ON BOTH SIDES, AND LAST FINALLY MY SWITCH ON MY DRIVER DOOR THAT TURNS THE DOME LIGHT ON AND THE RADIO OFF HAS NEEDED CHANGED 3 TIMES NOW! WE HAVE HAD MANY PROBLEMS WITH THIS CAR AND I WOULD NEVER RECOMMEND THIS CAR TO ANYONE!! *TR
WINDOW MOTORS ARE SUSCEPTIBLE TO WATER INTRUSION CAUSING PREMATURE FAILURE. *TR
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
THE DRL LIGHTS ON MY DAUGHTERS PONTIAC SUNFIRE MALFUNCTIONED AND QUIT WORKING. THE PROBLEM WITH THE DRL'S IS THAT THEY ARE WIRED INTO THE HEADLIGHTS, AND WHEN THE DRL"S SHORT OUT THEY DISABLE THE LEFT HEADLIGHT. I HAVE TRYING T TO GET IT REPAIRED BUT HAVEN'T FOUND THE PROBLEM YET. I HAVE REPLACED THE DRL RELAY, THE HEADLIGHT SWITCH, THE BULBS, WITH NO LUCK. *TR
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS AT NIGHT, THE HEAD LIGHT HIGH BEAM WAS INOPERABLE. THE VEHICLE WAS DRIVEN TO THE DEALER, WHO DETERMINED THE WIRING HARNESS NEEDED TO BE REPLACED.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
I HAVE HAD THE CAR SINCE AUGUST OF 2002, AND HAVE ONLY HAD A PROBLEM WITH THE REAR DEFROSTER. IT WOULD WORK WHEN IT WANTED TO. I WAS TOLD THAT IT WAS A FUSE, THAT WASN'T THE PROBLEM. I FIGURED THAT IT WAS A SHORT IN THE WIRING, BUT IT WASN'T COVERED BY THE WARRANTY, AND I DON'T HAVE THE MONEY TO LET A MECHANIC GO PROBING AROUND MY CAR TO FIND OUT WHAT WAS WRONG. ON 11/28/07 WHILE I WAS DRIVING ONLY A FEW MILES, UPON STARTING THE CAR - SMOKE STARTED POURING OUT OF MY VENTS AND THE GAS GAUGE (WHICH THE TANK WAS FULL) STARTED DROPPING DOWN TO 'E'. TOOK CAR TO DEALERSHIP AND THEY SAY THAT THE TWO THINGS ARE UNRELATED. EXACT QUOTE FROM INVOICE ABOUT WHAT CAUSED THE SMOKE "BURNT SMELL ELECTRICAL, FOUND HARNESS TO REAR DEFOGGER ON LEFT LOWER KICK PANEL MELTED REPLACED CONNECTOR WITH BUTT CONNECTORS". I TOLD THE DEALERSHIP ABOUT THE GAS GAUGE AND THAT IT HAPPENED AT THE EXACT SAME TIME THAT THE SMOKE STARTED COMING OUT OF THE VENT, AND THE INVOICE ABOUT THAT SAYS "NEEDS SENDING UNIT IN TANK ORDERED PARTS 200 PARTS 240 LABOR". MAKING THE PRICE COME TO AROUND 440.00 TO FIX THE GAS GAUGE! I CALLED AROUND AND FOUND A MECHANIC THAT CHARGED ME $300.00, ONLY TO FIND OUT THAT THE SENDING UNIT WASN'T DEFECTIVE! WHEN THE HARNESS TO THE REAR DEFOGGER MELTED - IT MELTED OUT THE CLUSTER FOR THE FUEL GAUGE. I SPENT $300.00 FOR NOTHING, AND I DON'T KNOW HOW MUCH I WILL HAVE TO PAY TO GET THE DASHBOARD CLUSTER FIXED. *TR
PONTIAC SUNFIRE 2002, STALLED, REPLACED FUEL PUMP STRAINER. *BF THE OXYGEN SENSOR WAS ALSO REPLACED. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2002 PONTIAC SUNFIRE. THE CONTACT STATED THAT WHEN THE GEAR LEVER WAS SHIFTED, THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SHIFT CABLE HAD FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 107,080. ...UPDATED 01/20/16 *BF UPDATED 1/12/16 *9CN... UPDATED 04/20/18*JB *CN
TURNED OFF THE VEHICLE, GOT MY FUSES AND RELAY'S ALL CHECKED AND TURNED THE CAR ON THE NEXT MORNING, NOTHING ON MY DASH PANEL IS WORKING. NO MILEAGE, NONE OF THE GAUGES WORK, FUSES AND RELAYS ARE ALL GOOD.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
THIS CAR WAS BOUGHT BRAND NEW. SINCE IT'S PURCHASE WE HAVE HAD MANY ISSUES. WE HAD TO REPLACE THE TRANSMISSION AT LESS THAN 20,000 (IT WAS STILL UNDER WARRANTY THOUGH). MY POWER WINDOWS HAVE ALL STOPPED WORKING AND HAVE BEEN REPLACED (I'VE HAD TO BUY 7 DIFFERENT ONES), MY CIGARETTE LIGHTER FUSE HAS BEEN REPLACED TWICE, I HAVE ALSO HAD THE PROBLEMS WITH MY HEADLIGHTS AND THEY HAVE HAD SHORTS AND THE WIRING HAS NEEDED REPLACED ON BOTH SIDES, AND LAST FINALLY MY SWITCH ON MY DRIVER DOOR THAT TURNS THE DOME LIGHT ON AND THE RADIO OFF HAS NEEDED CHANGED 3 TIMES NOW! WE HAVE HAD MANY PROBLEMS WITH THIS CAR AND I WOULD NEVER RECOMMEND THIS CAR TO ANYONE!! *TR
I HAVE HAD THE CAR SINCE AUGUST OF 2002, AND HAVE ONLY HAD A PROBLEM WITH THE REAR DEFROSTER. IT WOULD WORK WHEN IT WANTED TO. I WAS TOLD THAT IT WAS A FUSE, THAT WASN'T THE PROBLEM. I FIGURED THAT IT WAS A SHORT IN THE WIRING, BUT IT WASN'T COVERED BY THE WARRANTY, AND I DON'T HAVE THE MONEY TO LET A MECHANIC GO PROBING AROUND MY CAR TO FIND OUT WHAT WAS WRONG. ON 11/28/07 WHILE I WAS DRIVING ONLY A FEW MILES, UPON STARTING THE CAR - SMOKE STARTED POURING OUT OF MY VENTS AND THE GAS GAUGE (WHICH THE TANK WAS FULL) STARTED DROPPING DOWN TO 'E'. TOOK CAR TO DEALERSHIP AND THEY SAY THAT THE TWO THINGS ARE UNRELATED. EXACT QUOTE FROM INVOICE ABOUT WHAT CAUSED THE SMOKE "BURNT SMELL ELECTRICAL, FOUND HARNESS TO REAR DEFOGGER ON LEFT LOWER KICK PANEL MELTED REPLACED CONNECTOR WITH BUTT CONNECTORS". I TOLD THE DEALERSHIP ABOUT THE GAS GAUGE AND THAT IT HAPPENED AT THE EXACT SAME TIME THAT THE SMOKE STARTED COMING OUT OF THE VENT, AND THE INVOICE ABOUT THAT SAYS "NEEDS SENDING UNIT IN TANK ORDERED PARTS 200 PARTS 240 LABOR". MAKING THE PRICE COME TO AROUND 440.00 TO FIX THE GAS GAUGE! I CALLED AROUND AND FOUND A MECHANIC THAT CHARGED ME $300.00, ONLY TO FIND OUT THAT THE SENDING UNIT WASN'T DEFECTIVE! WHEN THE HARNESS TO THE REAR DEFOGGER MELTED - IT MELTED OUT THE CLUSTER FOR THE FUEL GAUGE. I SPENT $300.00 FOR NOTHING, AND I DON'T KNOW HOW MUCH I WILL HAVE TO PAY TO GET THE DASHBOARD CLUSTER FIXED. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
TL*THE CONTACT OWNS A 2002 PONTIAC SUNFIRE. THE VEHICLE WAS PARKED WITH THE ENGINE RUNNING AS THE CONTACT PLACED HER CHILD IN THE REAR CHILD SEAT. WHEN SHE PUSHED THE PASSENGER SEAT BACK, THE AIR BAGS DEPLOYED UNEXPECTEDLY. SHE CALLED GM AND WAS INFORMED THAT SOMEONE WOULD COME OUT TO INSPECT THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 47,000. UPDATED 03-04-08 *BF
I HAVE A 2002 PONTIAC SUNFIRE AND I WAS IN A CAR/COW ACCIDENT IN MAY 0F 06 I WAS GOING AT SPEEDS OF 55 MPH WE HIT HEAD ON AND THE AIR BAGS DID NOT DEPLOY. NOW WHAT'S UP WITH THAT??? THANK GOD NOW ONE WAS HURT. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2002 PONTIAC SUNFIRE. THE CONTACT STATED THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO DETECTED THAT THE ENTIRE FRAME WAS COMPLETELY CORRODED AND THAT THE DAMAGE WAS BEYOND REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 64,690. THE VIN WAS UNAVAILABLE.
DT*: THE CONTACT STATED WHILE ATTEMPTING TO STOP AT 10 MPH, THE PASSENGER SIDE DOOR OPENED WITHOUT WARNING. THE CONTACT PULLED OVER AND CLOSED THE DOOR. THE VEHICLE WAS NOT SEEN BY A DEALERSHIP TO DETERMINE THE PROBLEM.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
WHILE TRAVELING AT HIGHWAY SPEEDS THE PASSENGER SEATBELT LOCKS AND HAS TO BE UNBUCKELED- RECOILED- AND RELATCHED, THUS LEAVING THE PASSENGER UNPROTECTED. THE DEALER STATES THE BELT IS WORKING AS DESIGNED. I FEEL THIS IS AN USATISFACTORY AND DANGEROUS CONDITION. THE DEALER REPLACED THE SEATBELT MECHANISM AND FURNISHED THE SEAT BELT EXTENDER, HOWEVER, THE SEAT BELT STILL LOCKS AND HAS TO BE REMOVED AND REBUCKELED AT HIGHWAY SPEEDS, LEAVING THE PASSENGER UNPROTECTED. *TT *JB
UNSURE OF THE DAY IN APRIL OF 2002 THE CAR WAS PURCHASED. I DON'T KNOW THE EXACT DATE THE PROBLEMS BEGAN. THE PROBLEMS ARE WITH THE HEATING/AIR CONDITIONING SYSTEM, BRAKES, ALL SEAT BELTS, WINDOWS, ROOF LEAKS, ELECTRICAL SYSTEM AND RADIO. THE ELECTRICAL SYSTEM SHORTED OUT, HAD TO BE REPAIRED. PROBLEMS CONTINUED WITH THE HEATING/AIR SYSTEM SO I TOOK IT IN AGAIN. IT STILL WASN'T REPAIRED PROPERLY. ONE VENT OVER THE RADIO DOES NOT BLOW THE AIR OUT EFFECTIVELY LIKE THE VENT NEXT TO IT. WHEN THE HEATING/AIR CONDITIONING SYSTEM IS TURNED OFF THE AIR CONTINUES TO BLOW AIR OUT THE FLOOR VENTS THAT INCREASES WITH ACCELERATION.THE CAR DOESN'T COOL PROPERLY UNLESS THE RECIRCULATING AIR IS ON. THE WINDOW OF THE CD PLAYER/RADIO BECAME TOO HOT TO TOUCH.I WAS TOLD THIS WAS NORMAL AND NOTHING WAS WRONG WITH THE RADIO. SINCE THIS TIME,1/2 OF THE WINDOW DISPLAY IS FADED.THE ELECTRICAL WINDOWS DO NOT WORK PROPERLY. THE PASSENGER HAS PROBLEMS SIMILAR TO THE DRIVER WINDOW BUT IT DOESN'T OCCUR CONTINUOUSLY AS IN THE DRIVER'S WINDOW.IN ORDER TO ROLL THE WINDOW UP, THE OPERATOR HAS TO WAIT FOR AT LEAST 5 MINUTES, DEPRESS THE BUTTON,THE WINDOW WILL ROLL UP LESS THAN 1/2 AN INCH. THIS PROCESS CONTINUES UNTIL THE WINDOW IS UP. IT SEEMS AS THOUGH THE MOTOR IS OVERHEATING , HAS TO COOL DOWN IN ORDER TO OPERATE PROPERLY AGAIN. THE SEAT BELTS HAVE BEEN FIXED ONCE BUT NOW THE SHOULDER HARNESS ON ALL SEAT BELTS DO NOT LOCK INTO PLACE. THE BRAKES GRIND AND SQUEEK AT TIMES. THE ROOF LEAKS WHERE THE REAR WINDOW MEETS THE ROOF. WHEN GOING UP A HILL THE CAR HAS DIFFICULTY AT 20 - 30 MILES AN HOUR. THE DEALERSHIP STATED I SHOULD HAVE SPENT MORE MONEY FOR A CAR, AND NOT BOUGHT A CHEAP ONE. I HAVE BEEN TO TWO DEALERSHIPS WITHOUT ANY LUCK. I ALSO HAVE CONTACTED THE PONTIAC CUSTOMER ASSISTANCE SERVICE CENTER AND THEY REFUSE TO ASSIST ME IN LOCATING A DEALERSHIP WITH THE PROPER STAFFING, ALL THEY WILL PROVIDE IS A LIST OF DEALERSHIPS. I FEEL AS THOUGH THIS IS A SAFETY PROBLEM FOR INVESTIGATION.*AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
I WAS DRIVING ON HIGHWAY 270-STATE ROUTE 3, AND WAS DRIVING WITH THE FLOW OF TRAFFIC! WENT TO CHANGE LANES FROM LEFT TO RIGHT! STARTED MERGING INTO MY CHANGING LANE WHEN I NOTICED A CAR SPEEDING INTO MY CHANGING LANE! I PULLED BACK INTO MY PREVIOUS LANE QUICKLY SO AS NOT TOO BE HIT. SOON AFTER MY CAR STARTED TOO SPIN. DID A 360 IN THE MIDDLE OF THE HIGHWAY, WENT INTO THE DIVIDING CEMENT WALL, HIT THAT AND DID ANOTHER 360 ON TO THE OTHER SIDE OF THE FREEWAY! AFTER CHECKING OUT MY TIRES I NOTICED A FLAT TIRE ON MY FRONT LEFT! LATER IN THE NIGHT NOTICED A ROUND INDENT IN THE SIDEWAY OF THE TIRE BUT LOOKED LIKE A BRAND NEW TIRE! I'VE HAD THESE TIRES A LITTLE MORE THEN A MONTH AND THEY WERE BALANCED AND HAD BEEN PUT ON STRAIGHT FROM THE TIRE DISCOUNT S STORE! THESE ARE YOKOHAMA, YK520 TIRES!! ONLY PUT A COUPLE THOUSAND MILES, NEVER DAMAGED THE TIRES AND NEVER TOUCHED THEM!! NOW MY CAR IS COMPLETELY TOTALED AND SOME DAMAGE TOO THE ENGINE! I VERY UN-HAPPY AND WILL BE TAKING THIS TO COURT WITH MY LAWYER!!! *TR
PURCHASED 4 TIRES ON 1/24/2007 FROM SEARS ROEBUCK ON CONCORD PIKE WILMINGTON DELAWARE AND HAD 4 VALVE STEMS REPLACED AT THAT TIME, ON JUNE 11TH 2008 AFTER GOING ONLY 8,000 MILES ON THE TIRES WE HAD THE TIRE GO FLAT FROM A DEFECTIVE VALVE STEM. TODAY WE HAD ANOTHER FLAT ON A MAJOR HIGHWAY FROM ANOTHER DEFECTIVE VALVE STEM. IN CHECKING THE REMAINING TWO TIRES THEY ALSO HAVE A SERIOUS CRACK IN THE SAME LOCATION. I FEEL THIS IS DEFECTIVE PRODUCT TO HAVE ALL 4 VALVE STEMS GO BAD AFTER 1 YEAR AND IN THE SAME LOCATION. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
TL*THE CONTACT OWNS A 2002 PONTIAC SUNFIRE. OCCASIONALLY, THE ACCELERATOR PEDAL WILL NOT RELEASE ONCE IT IS DEPRESSED. THE FAILURE OCCURS WHILE DRIVING AT ANY SPEED. THE FAILURE INITIALLY OCCURRED EVERY THREE WEEKS, BUT NOW OCCURS ONCE A WEEK OR ONCE EVERY TWO WEEKS. GENERAL MOTORS STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE CURRENT MILEAGE WAS 51,221 AND FAILURE MILEAGE WAS 30,000.
VEHICLE HAS CUT-OFF OR COULDN'T BE STARTED 7 TIMES. ALSO, THE VEHICLE WAS TOWED 4 TIMES DUE TO ITS STALLING PROBLEMS. *LA PONTIAC HAD BEEN GIVEN 4-5 CHANCES TO FIX THE PROBLEM SINCE MAY 2003. THE MECHANICS COULD NOT DUPLICATE THE PROBLEM. THE POWER TRAIN MODULE FAILED INTERMITTENTLY AND THE PCM ASSEMBLY WAS REPLACED, THE CD PLAYER DID NOT FUNCTION PROPERLY, AND THE ENGINE WOULD CRANK, BUT NOT START. THE MECHANIC(S) FOUND THE FUEL PUMP SHORTED. *SC *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
WAS NOT NOTIFIED BY PONTIAC THAT MY SUNROOF SHOULD BE SERVICED YEARLY TO PREVENT LEAKS. I CONTACTED THE DEALER WHERE I PURCHASED THE CAR AND WAS TOLD GM HAS NO RECOMMENDED SERVICE YET EVERYWHERE I HAVE ASKED HAS TOLD ME IT NEEDS SERVICED OR YOU WILL HAVE LEAKS. DEALER SAID THERE IS NOTHING THEY CAN DO FOR ME. NOW I HAVE CLOGGED DRAIN LINES AND HAVE WATER LEAKING INTO MY TRUNK, AND THE WATER HAS DAMAGED MY BACK SPEAKERS. ALSO, I AM VERY UPSET WITH THE DESIGN OF THE SHIFTER LIGHT. I HAVE CALLED AROUND AND THE ONLY PLACE I CAN HAVE IT FIXED AT IS THE DEALER AND I AM LOOKING AT $130.00 JUST IN LABOR FOR A BAD LIGHT BULB. I THINK IT IS UNFAIR TO YOUR CUSTOMERS TO HAVE A PART, SUCH AS A LIGHT THAT WILL BURN OUT, UNREPLACEABLE BY ANYONE BUT THE DEALERS WHO THEN IN TURN CHARGE OUTRAGEOUS PRICES TO DO THE REPAIRS. SO NOW I HAVE WATER IN MY TRUNK NO BACK SPEAKERS AND CAN'T SEE WHAT GEAR I AM IN AT NIGHT ON A VEHICLE THAT IS ONLY 3 YEARS OLD WITH 42000 MILES ON IT. I ALSO HAVE BEEN TOLD THAT THE VEHICLE LOOKS WRECKED AND I AM HAVING TO REPLACE FRONT STRUTS AND MOUNTS AS WELL AS RACK AND PINION. I NEVER WRECKED THIS VEHICLE AND NO ONE ELSE DRIVES MY CAR! *NM
1. OCCURED WITHOUT WARNING; . LOWER FRONT WHEEL CONTROL ARM RETAINER BOLT LOOSENED ALLOWING CONTROL ARM TO MOVE FREELY, ALLOWING WHEEL TO CONTACT INNER FENDER LINER WHICH LOCKED THE WHEEL CAUSING LOSS OF STEERING CONTROL. THERE IS NO POSITIVE LOCKING APPARATUS ON BOLT (COTTER PIN OR SIMILAR) TO PREVENT LOOSENING. BOLT IS ORIENTED HEAD DOWN SO ONCE LOOSE, VIBRATION AND GRAVITY WILL INVARIABLY CAUSE BOLT TO FALL OUT. 3. BOLT WAS REPLACED AND TIGHTENED SECURELY. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
WENT TO A GM DEALERSHIP AND THEY GREASED THE THROTTLE CABLE NO BINDS ANYWHERE. THE THROTTLE CABLE STICKS. IT'S A MANUAL TRANSMISSION. IF YOU PUSH THE CLUTCH PEDAL IN AND STOMP ON THE THROTTLE PEDAL IT RELEASE IT AND GOES BACK TO NORMAL. IT IS A 2002 PONTIAC SUNFIRE. *TR
CRUISE CONTROL HAS GONE INSANE ONE DAY WHEN DRIVING DOWN THE ROAD, THE CRUISE CONTROL DECIDED IT NEEDED TO SWITCH ON AND THAT I SHOULD BE GOING 50+ IN A 35 MPH ZONE. THIS IS ON A 2002 PONTIAC SUNFIRE WITH 5 SPEED MANUAL TRANSMISSION. IF I DEPRESSED THE CLUTCH, THE ENGINE OF COURSE RACED AS HARD AS IT COULD. APPLYING THE BRAKES FAILED TO DISENGAGE THE CRUISE CONTROL; MANUALLY SWITCHING THE CRUISE CONTROL OFF FAILED TO DISENGAGE; EVEN TURNING THE ENGINE OFF (BY TURNING OFF THE KEY) FAILED TO DISENGAGE IT! LUCKILY, I HAVE A MANUAL TRANSMISSION, AND KEPT A COOL HEAD, SO WAS ABLE TO KEEP THE CAR UNDER CONTROL. I PULLED OVER TO THE SIDE OF THE ROAD AND TURNED THE CAR OFF. WHEN I STARTED THE ENGINE BACK UP, THE CRUISE CONTROL WAS STILL ENGAGED, FOR IT WAS RACING AS HARD AS IT COULD. I TURNED IT BACK OFF AND LET IT SIT FOR A BIT, HOPING THAT ONCE IT SAT FOR A BIT, ALL WOULD BE WELL. AFTER ABOUT 10 MINUTES I TURNED THE KEY AND IT WAS FINE, EXCEPT THAT ONCE I GOT BACK ON THE ROAD, THE CRUISE CONTROL WOULD NOT COME ON WHEN I TRIED TO SWITCH IT ON. EVER SINCE, THE CRUISE CONTROL WILL NOT COME ON WHEN I TRY TO USE IT AND OCCASIONALLY. RANDOMLY COMES ON BY ITSELF WHEN I AM NOT TRYING TO USE IT. THE CRUISE CONTROL HAS COME ON BY ITSELF AT LEAST A HALF DOZEN TIMES. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Heating & air conditioning
Reports naming the heating, ventilation and air-conditioning system.
From owner reports, verbatim
AIR CONDITIONER LOUD NOISE WHILE ON, ABS RATTLING WHEN STOPPING IN NON WET WEATHER. POPPING WHILE TURNING RIGHT. HEADLAMPS DON'T ALWAYS TURN ON WHEN SWITCH IS ENGAGED. ENGINE NOISE AS IF SOMETHING IS WRONG WITH LIFTERS.*JB
SERVICE BRAKES WORE OUT PREMATURELY, AND DESTROYED THE ROTORS AND OTHER BRAKE COMPONENTS. *AK THE BRAKES SQUEALED AND MADE A GRIND NOISE, THE LEFT (DRIVER FRONT) HUB CAP RATTLED/SHAKED, WATER LEAKED IN THE BACK SEAT. THE SERVICE TECHNICIAN SAID THE METAL BRAKES DIDN'T HAVE PADS. THE FRONT END STEERING SHAKED, THE ROTOR(S) HAD WORN OUT, THE RIGHT INSIDE DOOR PANEL WAS LOOSE, THE SPEAKER HAD GONE OUT, THE POWER STEERING SQUEAKED PER INVOICE, THE AC CHIRPED, AND A WIND NOISE HAD COME FROM THE FRONT DOORS. *SCC *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
INFORMATION IN OWNERS MANUAL IS WRONG. MANUAL STATES THAT THERE SHOULD BE 5.8 QUARTS OF OIL IN VEHICLE, BUT CONSUMER FOUND OUT THAT THERE SHOULD ONLY BE 4 QUARTS OF OIL. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .