RoadVitals

2002 Pontiac Sunfire Steering Problems

Owner-reported complaints naming the steering system, filed with NHTSA

Data refreshed

Steering reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
11
Latest Oct 24, 2016
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
13%
of 82 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
3
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
3

What this page shows

Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 2002 Pontiac Sunfire submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 11 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming steering

Shown in the owner’s own words, exactly as filed

Steering
Filed Oct 24, 2016

MY TILT STEERING WHEEL COLUMN WOBBLES FROM SIDE TO SIDE, IT WOULD NEVER STAY LOCKED IN ONE POSITION AND WITH TIME IT STARTED TO MOVE WHILE DRIVING, PEOPLE HAVE ATTEMPTED TO FIX IT, BUT IT DOESN'T LAST AND I CAN'T GET A SAFETY INSPECTION BECAUSE OF IT, THE INSPECTOR SAYS IT IS TOO DANGEROUS. IT HAS NEVER BEEN WRECKED OR DAMAGED AND WAS BOUGHT BRAND NEW, IT ABOUT 123,000 MILES ON IT. WHEN I TURN TO THE LEFT ESPECIALLY, THE STEERING WHEEL FLOPS FROM LEFT TO RIGHT. *TR

NHTSA ID
10918510
Incident
Oct 24, 2016
Mileage
123,000 mi
ElectricalSteering
Filed Apr 8, 2014
Fire reported

STEERING COLUMN BEGAN TO SMOKE AND CAR ENGINE STOPPED. DEALERSHIP DETERMINED THE CAUSE TO BE A SHORT IN THE IGNITION SWITCH WIRING HARNESS DUE TO RUBBING ON THE STEERING COLUMN. *TR

NHTSA ID
10578213
Incident
Sep 20, 2010
Mileage
80,000 mi
Steering
Filed Aug 8, 2010

2002 PONTIAC SUNFIRE STEERING WHEEL. OUTER COVER AND FOAM SEPARATED FROM INNER STEEL FRAME. IN AN EMERGENCY MANEUVER WITH RAPID STEERING (OR IF POWER STEERING FAILS) OUTER COVER AND FOAM CAN TEAR CAUSING LOSS OF ABILITY TO STEER CAR. FIRST FAILURE ON THIS CAR WAS IN AUGUST 13, 2004, CAR HAD 32,437 MI. AND DEALER REPLACED STEERING WHEEL UNDER WARRANTY. TECH WHO INSPECTED CAR SAID "SAFETY ISSUE". SECOND FAILURE WAS IN JULY 2010 AT 83,000 MI. DEALER AND GM WOULD NOT ADMIT TO THIS BEING A SAFETY ISSUE AS WELL AS A DEFECTIVE DESIGN AND ESTIMATED REPAIR COST OF $450. GM WOULD NOT COVER THE COST OF THE REPAIR. *TR

NHTSA ID
10348013
Incident
Jul 1, 2010
Mileage
83,000 mi
Steering
Filed May 27, 2009

THE STEERING WHEEL WAS SO LOOSE IT HAD RADIAL AND AXIAL PLAY. THE CAR WAS HARD TO STEER BECAUSE OF THE COLLAPSED STEERING WHEEL. THE CAR WAS TAKEN TO THE DEALERSHIP WHERE THEIR FINDING WAS A "WORN PART" WITHIN THE STEERING COLUMN. IT WAS A PIN TYPE OF COMPONENT THAT WAS USED TO PIVOT AND MOVE THE STEERING WHEEL ACCORDING TO THE MECHANIC. THE CHARGE TO FIX THE PROBLEM WAS ESTIMATED AT $729 TO REPLACE THE WHOLE STEERING COLUMN. THE CAR WAS DRIVEN HOME AND PARKED IN THE DRIVEWAY WHERE A COMPLAINT IS BEING FILED. HOW CAN A COMPONENT BE WORN FROM ONE OF THE MOST CRITICAL PARTS OF A CAR AND NOT BE CONSIDERED A DEFECT? THE FUNNIEST THING WAS WHEN THE SERVICE PERSONNEL GAVE THE KEYS TO THE MECHANIC HE SAID, "BE CAREFUL DRIVING THAT THING, IT'S DANGEROUS". DRIVING 65MPH ON AN INTERSTATE AND YOUR STEERING WHEEL COLLAPSING IS NOT ANYTHING I WOULD LIKE MY WORST ENEMY TO EXPERIENCE. I DON'T WANT TO BE THE FIRST PERSON TO BE INJURED OR DIE IN A CAR CRASH FOR THIS TO FINALLY BE A RECALL. *TR

NHTSA ID
10270104
Incident
May 27, 2009
Mileage
116,900 mi
Body & structureInterior & seatsSteering+1 more
Filed Jan 18, 2006

WAS NOT NOTIFIED BY PONTIAC THAT MY SUNROOF SHOULD BE SERVICED YEARLY TO PREVENT LEAKS. I CONTACTED THE DEALER WHERE I PURCHASED THE CAR AND WAS TOLD GM HAS NO RECOMMENDED SERVICE YET EVERYWHERE I HAVE ASKED HAS TOLD ME IT NEEDS SERVICED OR YOU WILL HAVE LEAKS. DEALER SAID THERE IS NOTHING THEY CAN DO FOR ME. NOW I HAVE CLOGGED DRAIN LINES AND HAVE WATER LEAKING INTO MY TRUNK, AND THE WATER HAS DAMAGED MY BACK SPEAKERS. ALSO, I AM VERY UPSET WITH THE DESIGN OF THE SHIFTER LIGHT. I HAVE CALLED AROUND AND THE ONLY PLACE I CAN HAVE IT FIXED AT IS THE DEALER AND I AM LOOKING AT $130.00 JUST IN LABOR FOR A BAD LIGHT BULB. I THINK IT IS UNFAIR TO YOUR CUSTOMERS TO HAVE A PART, SUCH AS A LIGHT THAT WILL BURN OUT, UNREPLACEABLE BY ANYONE BUT THE DEALERS WHO THEN IN TURN CHARGE OUTRAGEOUS PRICES TO DO THE REPAIRS. SO NOW I HAVE WATER IN MY TRUNK NO BACK SPEAKERS AND CAN'T SEE WHAT GEAR I AM IN AT NIGHT ON A VEHICLE THAT IS ONLY 3 YEARS OLD WITH 42000 MILES ON IT. I ALSO HAVE BEEN TOLD THAT THE VEHICLE LOOKS WRECKED AND I AM HAVING TO REPLACE FRONT STRUTS AND MOUNTS AS WELL AS RACK AND PINION. I NEVER WRECKED THIS VEHICLE AND NO ONE ELSE DRIVES MY CAR! *NM

NHTSA ID
10148038
Incident
Jan 17, 2006
Mileage
42,000 mi
BrakesHeating & air conditioningEngine+2 more
Filed Nov 9, 2005

AIR CONDITIONER LOUD NOISE WHILE ON, ABS RATTLING WHEN STOPPING IN NON WET WEATHER. POPPING WHILE TURNING RIGHT. HEADLAMPS DON'T ALWAYS TURN ON WHEN SWITCH IS ENGAGED. ENGINE NOISE AS IF SOMETHING IS WRONG WITH LIFTERS.*JB

NHTSA ID
10142228
Incident
Sep 25, 2002
Mileage
370 mi
AirbagsSteering
Filed Jan 15, 2004
Crash reported1 injury reported1 death reported

MY SON WAS DRIVING HOME THE NIGHT BEFORE HIS WEDDING, WAS NOT DRUNK ACCORDING TO THE CORONER. THE POLICE REPORT SAID HE MUST HAVE WENT OFF THE ROAD, OVERCORRECTED AND BEGAN SPINNING AND ROLLING.THE CAR WENT 469 FEET BEFORE IT CAME TO REST ON TOP OF HIM, THE REPORT SAYS HE MUST HAVE BEEN EJECTED THROUGH THE SUNROOF. MY SON WAS 34 VERY MUSCULAR. I DO NOT BELIEVE THAT UNLESS THERE WAS SOMETHING MECHANICALLY WRONG WITH THE CAR THAR HE COULD NOT HAVE CONTROLLED IT. I HAVE SEEN OTHER REPORTS OF THE SAME THING HAPPENING TO OTHER PEOPLE WITH THE SAME CAR. ALSO THE AIRBAGS DID NOT DEPLOY THAT ALONE MIGHT HAVE SAVED MY SONS LIFE. THERE WERE TWO OTHER PEOPLE IN THE CAR, BOTH HURT SERIOUSLY. PLEASE LET ME KNOW IF THIS SAME THING IS HAPPENING TO OTHER PEOPLE AND IF THERE IS ANYTHING I CAN DO. I STILL HAVE THE CAR EXACTLY AS IT WAS, IN STORAGE.

NHTSA ID
10070372
Incident
Oct 15, 2002
Mileage
6,249 mi
Body & structureBrakesHeating & air conditioning+2 more
Filed Jul 28, 2003

SERVICE BRAKES WORE OUT PREMATURELY, AND DESTROYED THE ROTORS AND OTHER BRAKE COMPONENTS. *AK THE BRAKES SQUEALED AND MADE A GRIND NOISE, THE LEFT (DRIVER FRONT) HUB CAP RATTLED/SHAKED, WATER LEAKED IN THE BACK SEAT. THE SERVICE TECHNICIAN SAID THE METAL BRAKES DIDN'T HAVE PADS. THE FRONT END STEERING SHAKED, THE ROTOR(S) HAD WORN OUT, THE RIGHT INSIDE DOOR PANEL WAS LOOSE, THE SPEAKER HAD GONE OUT, THE POWER STEERING SQUEAKED PER INVOICE, THE AC CHIRPED, AND A WIND NOISE HAD COME FROM THE FRONT DOORS. *SCC *JB

NHTSA ID
10024762
Incident
Sep 25, 2002
Mileage
6,543 mi
Steering
Filed Jul 3, 2003

STEERING COLUMN LOCKED ON ME WHILE I WAS MAKING A LEFT TURN. I LITERALLY HAD TO PULL HARD TO THE LEFT TO AVOID HITTING ANOTHER CAR OR GOING RIGHT UP INTO PARK CARS. I CALLED TO PONTIAC ROADSIDE SERVICE SO THEY CAN TOW BECAUSE THE CAR IS STILL UNDER WARRANTY. DEALERSHIP THEY TOOK IT TO SAID THEY FOUND NOTHING WRONG, I REFUSE TO PICK IT UP AND DRIVE IT ANY LONGER. I HAVE CHILDREN AND THEIR LIVES ARE NOT WORTH A $12,000 CAR. THIS IS THE 2ND TIME IN 4 MONTHS THAT THIS CAR HAS BEEN RETURNED TO THE DEALERSHIP FOR DEFECTS. *AK

NHTSA ID
10025339
Incident
Jul 1, 2003
Mileage
17,100 mi
Steering
Filed Mar 13, 2003

WHEN A TURN WAS MADE, THE STEERING MADE A NOISE, AND BECAME LOOSE, THE MECHANIC STATED THE PROBLEM WAS THE BOOT AND THE SEAL, HOWEVER THE PROBLEM RECURRED TWO WEEKS LATER AND THE MECHANIC REFUSED TO FIX THE VEHICLE.*JB

NHTSA ID
10011604
Mileage
11,400 mi
Steering
Filed Jan 11, 2003
Crash reported1 injury reported

MY DAUGHTER WAS ON HER WAY TO COLLEGE AND SHE WAS GOING AROUND A CURVE AND THE STEERING OF HER 2002 PONTIAC SUNFIRE LOCKED UP AND SHE COULD NOT STEER. DUE TO THIS SHE HIT A TELEPHONE POLE AND THE CAR WAS TURNED SIDEWAYS AND HIT A TREE THEN WENT OVER A EMBANKMENT. THE DAMAGE IS ALL TO THE REAR OF THE CAR. I HAVE CALLED PONTIAC SEVERAL TIMES AND GOTTEN TRANSFERRED TO SEVERAL DEPARTMENTS AND NO ONE ENDS UP HELPING ME. I ALSO HAVE A TRIED MY INSURANCE COMPANY AND THEY JUST WANT TO FIX THE EXTERIOR AND NOT WORRY ABOUT THE PROBLEM. SHE IS HAVING A VERY HARD TIME DRIVING. SHE DOES NOT WANT TO GET BACK INTO THIS CAR AFTER IT'S FIXED. SHE FEELS IF IT'S FIXED ON THE OUTSIDE THAT DOESN'T MEAN THE PROBLEM IS SOLVED. I AM NOT HAVING ANY LUCK WITH ANY OF THE PEOPLE I HAVE CONTACTED. THERE ARE RECALLS FOR EARLY YEAR SUNFIRES BUT NOT 2002. IF THEY JUST FOUND OUT ABOUT THE PROBLEM IN EARLIER YEARS HOW DO THEY KNOW THAT THEY FIXED IT IN THIS MODEL YEAR. TS

NHTSA ID
10000943
Incident
Nov 11, 2002
Mileage
8,500 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .