The contact owns a 2006 Pontiac Torrent. The contact stated while driving at various speeds, the power steering failed to operate as designed, the brakes seized, and the vehicle lost motive power with several unknown warning lights illuminated. The contact poured water onto the onboard computer, located on top of the engine to restart the vehicle. The vehicle was taken to an independent mechanic and the mechanic installed a new onboard computer however, the new onboard computer failed to operate without the service code required. The dealer was made aware of the failure but informed the contact that the vehicle needed to be serviced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 111,500. The VIN was unavailable.
- NHTSA ID
- 11434556
- Incident
- Sep 26, 2021
- Mileage
- 111,500 mi