Sliding door on passenger side locked up trapping passenger inside. Door cannot be opened manually or electronically. A loud buzzing noise then a thud was heard prior. Can't open door any way now scary.
- NHTSA ID
- 11424900
- Incident
- Jul 4, 2021
Owner-reported complaints naming the interior system, filed with NHTSA
Data refreshed
Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 1997 Pontiac Trans Sport submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 21 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
Sliding door on passenger side locked up trapping passenger inside. Door cannot be opened manually or electronically. A loud buzzing noise then a thud was heard prior. Can't open door any way now scary.
I HAVE OWNED BOTH A '92 AND A '97 TRANSPORT AND BOTH HAD THE SAME PROBLEMS. THE POWER WINDOW CONTROLS POP LOOSE OF THE DRIVER'S DOOR AND THE WINDOWS FAIL TO OPERATE. THE REAR DOOR LOCK FAILS. THE BLINKER AND CRUISE CONTROL LEVER SNAPPED OFF THE STEERING COLUMN SO THE BLINKER DOESN'T WORK. THE WINDOW WIPER CONTROL MODULE FAILED. THE TRANSAXLE HOSES SPRUNG A LEAK AT THE METAL CONNECTIONS CAUSING THE TRANSAXLE TO LOOSE FLUID AND THE VEHICLE TO BE STRANDED. *TR
MY 97 PONTIAC TRANSPORTS HAS A SAFETY ISSUE. THE PASSENGER SLIDING DOOR IS INOPERABLE. THE DOOR WILL NOT OPEN AND APPERAS TO NOT BE CLOSED ALL THE WAY. THE DOOR IS TURNED OFF VIA THE SWITCH AND THE LOCK WILL NOT RELEASE VIA THE UNLOCK SWITCH OR THE MANUAL LOCK MECHANISM ON THE DOOR. IN THE EVEN OF AN ACCIDENT THIS DOOR COULD NOT BE USED AS AN EXIT. I ALSO HAVE CONCERNS OF THE DOOR POSSIBLE COMING OPEN WHILE THE VEHICLE IS IN MOTION.
I TOOK OUR 1997 PONTIAC TRANSPORT MONTANA MINIVAN INTO COVINGTON BUICK PONTIAC FOR WORK ON 8/15/02 AND THEY REPLACED THE ACTUATOR (PART NUMBER 10324035) FOR THE PASSENGER POWER SLIDING DOOR UNDER THE RECALL NOTICES FOR THAT PROBLEM. IN JUNE OF 2004, THE DOOR OPENED UP WHEN WE PULLED AWAY FROM A STOP LIGHT WHILE MY DAUGHTER WAS SITTING NEXT TO IT. THE DOORS WERE ALL SUPPOSEDLY LOCKED AT THE TIME (WHICH THE VEHICLE AUTOMATICALLY DOES WHEN YOU PUT IT IN GEAR) AND THERE WERE NO WARNING LIGHTS ON. I TOOK IT IN FOR SERVICE AT COVINGTON PONTIAC ON JUNE 17, 2004 AND THEY WERE UNABLE TO REPLICATE THE PROBLEM AND JUST CLEANED THE CONTACTS. THE DOOR OPENED UP AGAIN ON MY DAUGHTER A COUPLE OF WEEKS AGO (JAN. 2005) WHILE MY WIFE WAS DRIVING DOWN THE ROAD. WE ARE NOW USING THE MANUAL OVERRIDE BUTTON BUT THIS IS AN EXTREME HAZARD. I'M GOING TO TAKE IT BACK TO THE DEALER BUT I WANT THIS ON RECORD. IF THEY DID REPLACE THE ACTUATOR, THEN THERE IS SOMETHING STILL INHERENTLY FLAWED IN THE REPLACEMENT PART DESIGN FOR THIS TO BE OCCURRING NOW AFTER TWO OTHER RECALL NOTICES ABOUT IT IN 2001. *JB
WHILE DRIVING AT ANY SPEED, THE SLIDING DOOR WOULD OPEN WITHOUT WARNING. THE CONSUMER HAD TO MANUALLY CLOSE THE DOOR. PLEASE PROVIDE MORE INFORMATION. *JB
REAR PASSENGER POWER SLIDING DOOR WILL NOT CLOSE PROPERLY DUE TO A FAULTY LATCH. DEALER WILL REPLACE THE LATCH ONLY AT CONSUMER'S EXPENSE. *AK CONSUMER HAS TO PHYSICALLY LEAN ON THE DOOR TO CLOSE. *LA
THE REAR POWER LOCK DOOR DID NOT LOCK. THE DEALER WAS NOTIFIED. *AK *SCC *JB
WHILE DRIVING 45 MPH, THE HOOD FLEW OPEN AND CRACKED THE WINDSHIELD. *NLM BOTH HOOD LOCKS FAILED. *SCC *JB
CONSUMER STATES THE SLIDING DOOR IS NOT WORKING PROPERLY WITH THE AUTOMATIC SWITCH. DEALER ABOUT YEAR AGO FIXED THE SLIDING DOOR, AND STILL PROBLEM RECURRING. THIS VEHICLE IS NOT ANY LONGER ON WARRANTY. *AK
THE VEHICLE SLIDING DOOR FAILED TO UNLOCK. DOOR WAS REPAIRED, BUT FAILED TWO MONTHS LATER. *JB
RECALL 01V067000 ON POWER SLIDING DOOR WAS DONE IN APRIL 2001, VEHICLE HAS SINCE BEEN TAKEN BACK TO DEALER 3 TIMES FOR THE DOOR OPENING RIGHT AFTER CLOSING IT. DEALER CANNOT REMEDY THE PROBLEM.*AK *YH
SLIDING DOOR WOULD NOT CLOSE AUTOMATICALLY. DOOR WOULD NOT LATCH. BUZZER WOULD SOUND AND DOOR WOULD COME OPEN, EVEN WHILE DRIVING. VEHICLE WAS TAKEN IN TWICE UNDER RECALLS. ONCE UNDER RECALL 01 V 224 000 FOR SLIDING DOOR AND SECOND TIME UNDER RECALL 01 V 067 000. NEITHER RECALL CORRECTED THE PROBLEM. *AK. CONSUMER ALSO STATED THE LEFT TURN SIGNAL WAS INOPERATIVE, THE DEALER REPLACED THE TURN SIGNAL BULB, ALSO THERE WAS A RATTLE NOISE WHEN VEHICLE WAS IN IDLE, DEALER REPLACED THE BELT TENSIONER.*JB
THE POWER SLIDING DOOR SUDDENLY CEASES TO OPEN OR CLOSE. THE DEALER REPAIRED IT FIVE TIMES FOR THE SAME PROBLEM. AFTER THE LAST REPAIR THE CONSUMER RECEIVED A RECALL NOTICE 01V-067. THE RECALL REPAIR WAS DONE BUT VEHICLE IS STILL EXPERIENCING THE SAME PROBLEM. *YH
RECLINE LATCHES - DO NOT PROPERLY RE-ENGAGE. SMALL CHILD CAN EASILY LIFT LATCH WHILE VEHICLE IS MOVING. UNTIL LATCH IS MANUALLY PUSHED BACK DOWN, SEAT BACK WILL NOT CATCH IN ANY POSITION. SEAT BELT RETRACTOR - WE HAVE HAD MULTIPLE FAILURES ON THE SEAT BELT MECHANISM IN THIS VEHICLE THAT EITHER PREVENT THE SEAT BELT FROM BEING PULLED OUT FOR USE, OR CAN LEAVE SEAT BELT HANGING OUT OF DOOR. CLOSING DOOR MIGHT DAMAGE BELT OR LATCH. BOTH ISSUES HAVE BEEN DISCUSSED WITH GM. GM CLAIMS (FILE # C06088691) NEITHER IS SAFETY ISSUE.*AK
PRIOR TO RECALL REPAIR 01V-067 FOR THE SLIDING DOOR ACTUATOR THE VEHICLE NEVER EXHIBITED ANY SYMPTOMS OF THE RECALL, AFTER THE RECALL REPAIR THE DOOR WOULD NOT OPEN AT TIMES, THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE A MODULE WAS REPLACED AT THE CONSUMER'S EXPENSE, THE DAY AFTER REPAIR THE DOOR FAILED TO OPERATE AGAIN, THE VEHICLE WAS RETURNED ON SEVERAL OCCASION BECAUSE THE DOOR WOULD NOT OPEN OR WOULD OPEN WHILE THE VHEILCE WAS IN MOTION. NLM
CONSUMER RECEIVED A RECALL NOTIFICATION, VEHICLE HAS BEEN INTO DEALERSHIP ON FOUR DIFFERENT OCCASIONS, EVEN AFTER THE REPAIRS WERE DONE, THE LATCH STILL DOES OPERATE PROPERLY.*JB
WHILE PERFORMING RECALL 01V-067 THE DEALER FAILED TO REINSTALL THE LOCKING PIN ON THE HANDLE MAKING THE AUTOMATIC DOOR TAKE AN UNUSUALLY LONG TIME TO LOCK, THE VEHICLE WAS RETURNED TO THE DEALER FOR SECOND REPAIR. NLM
THE DRIVER SIDE SEAT BACK BROKE, AND SEAT CONTINUED TO LEAN BACK TO THE RIGHT. DEALER SAID IT WA SDUE TO POOR DESIGN, IF FIXED IT WILL REOCCUR. EALER HAS SEEN VEHICLE AT LEAST 8 TIMES. *AK
THE DOOR LOCKS ON THIS MINIVAN OPEN WHILE DRIVING THE VEHICLE
WHILE MY 13 YEAR OLD DAUGHTER WAS THROWING A TEMPER TANTRUM (WHICH I DON'T NECESSARILY CONDONE) IN THE REAR PASSENGER'S SIDE SEAT, THE SEAT CAME OUT OF ITS SUPPORT TRACKS. WHILE THIS DID NOT CAUSE AN INJURY, I AM AFRAID THAT AN ACTUAL COLLISION WOULD CAUSE MUCH MORE SEVERE "JERKING " IN THE SEAT, AND RESULT IN THE PASSENGER BEING THROWN INSIDE THE VAN AND BEING INJURED. THE SEAT HAD COME COMPLETELY LOOSE AS IF IT WERE TO BE STOWED AWAY. *AK
THE PASSENGER'S SLIDING DOOR WILL OPEN BY ITSELF. THE DEALER HAS BEEN NOTIFIED. *AK
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