BUCKLE CAME UNLATCHED AND LATCH WILL NOT LOCK AT ALL DRIVER AND PASSENGER
- NHTSA ID
- 11492395
- Incident
- Sep 17, 2022
Owner-reported complaints naming the seat belt system, filed with NHTSA
Data refreshed
Reports naming seat belts, buckles, retractors and pretensioners. Every record below is an owner-reported complaint about the 2003 Pontiac Vibe submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 9 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
BUCKLE CAME UNLATCHED AND LATCH WILL NOT LOCK AT ALL DRIVER AND PASSENGER
BUCKLE CAME UNLATCHED AND LATCH WILL NOT LOCK AT ALL
TAKATA RECALL; I RECEIVED A RECALL NOTIFICATION DIRECTING ME TO GO TO KOOL CHEVROLET FOR REPAIRS. PARTS WERE ORDERED AND A SERVICE PERSON CALLED AND AN APPOINTMENT WAS MADE. THE SERVICE MANAGER JASON IMMEDIATELY CALLED ME TO SAY THEY WOULD NOT HONOR THE APPOINTMENT AND WORK ON MY CAR BECAUSE OF AN INCIDENT AT KOOL TOYOTA NEXT DOOR RELATING TO INCOMPETENT WORK PERFORMED ON MY 2012 TOYOTA RAV4 TWO YEARS AGO. ARE TOYOTA AND GM NOW ONE AND THE SAME? WHY SOLICIT MY BUSINESS AND THEN REFUSE TO DO IT AFTER ALL ARRANGEMENTS HAVE BEEN MADE? CAN A GM DEALER "BLACKBALL" A CONSUMER TRYING TO COMPLETE A LIFE THREATENING RECALL REPAIR? I WILL CONTEST IN ADVANCE ANY EXCUSE THAT KOOL CHEVROLET COMES UP WITH THAT THEY SAY JUSTIFIES THEIR INACTION TO PERFORM THIS LIFE THREATENING RECALL REPAIR.
TL* THE CONTACT OWNS A 2003 PONTIAC VIBE. THE CONTACT STATED THAT THE DRIVER'S SEAT BELT FAILED. THE CONTACT WAS UNABLE TO FASTEN THE SEAT BELT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE SEAT BELT WAS NOT REPLACED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 110,000. UPDATED 09/29/16*LJ UPDATED 10/04/16.*JB
WHILE ON VACATION 900+ MILES AWAY FROM HOME, MY FRIEND REACHED OVER TO BUCKLE THE SEAT BELT ON THE PASSENGER SIDE OF MY 2003 PONTIAC VIBE (I'VE OWNED FOR 2 YEARS) AND THE ENTIRE LATCH APPARATUS CAME OFF, LEAVING NOTHING THERE BUT A THIN BLACK CORD. I REALLY THOUGHT SHE WAS JOKING, UNTIL I GOT INTO THE PASSENGER SEAT MYSELF AND TRIED TO BUCKLE IT. THERE WAS NOTHING LEFT TO BUCKLE THE BELT INTO. I KNOW THAT THINGS BREAK ON AN AUTOMOBILE BUT THE SEAT BELTS ARE SOMETHING THAT YOU HOPE YOU CAN TRUST WHEN YOUR LIFE DEPENDS ON THEM. THERE WAS NO PREVIOUS PROBLEM KNOWN WITH THIS BELT LATCH, AND AS A SINGLE PERSON WITH NO CHILDREN, THE PASSENGER BELT IS NOT EVEN USED FREQUENTLY. FORTUNATELY, WE DID NOT HAVE AN ACCIDENT DURING THIS 3,000 MILE VACATION, BUT ANYONE IN THE PASSENGER SEAT WAS WITHOUT THE PROTECTION OF A SEATBELT. I AM GETTING READY TO CALL THE DEALERSHIP AND/OR CONTACT THE MANUFACTURER TO SEE IF THEY WILL FIX THIS. I AM SURE THEY WILL FIX IT BUT AT MY EXPENSE. THIS IS OBVIOUSLY A HUGE SAFETY PROBLEM. A MINIMUM CONSEQUENCE WOULD BE THAT I COULD RECEIVE A TICKET FROM POLICE FOR THE PASSENGER NOT USING THE SEATBELT AND THE WORST CONSEQUENCE WOULD BE THAT THE UNBELTED PASSENGER COULD BE KILLED IN AN ACCIDENT. THIS DEFECT IS WORTHY OF FURTHER INVESTIGATION! *TR
DT*: THE CONTACT STATED WHILE DRIVING AROUND A CORNER THE VEHICLE COLLIDED WITH ANOTHER VEHICLE WHICH RESULTED IN A FRONTAL IMPACT. THE DRIVER'S SIDE AIR BAG DID NOT DEPLOY. ALSO, THE DRIVER'S SIDE SEAT BELT DID NOT RESTRAIN THE OCCUPANT. INJURIES WERE SUSTAINED. THE VEHICLE WAS NOT INSPECTED TO DETERMINE WHY THE AIR BAG FAILED TO DEPLOY. THE MANUFACTURER HAS BEEN INFORMED. THERE ARE POLICE REPORTS.
DT: CONSUMER'S VEHICLE WAS HIT AND FRONT OF THE VEHICLE WAS SMASHED IN. THE FORCE OF SEAT BELT LEFT A BRUISE. THE AIR BAGS NEVER DEPLOYED. THE INSURANCE COMPANY STATED THE AIR BAGS WERE A PONTIAC ISSUE. PONTIAC WANTED CONSUMER TO PAY FOR TOWING VEHICLE 110 MILES. THIS HAPPENED ON AUGUST 1, 2005.*AK
THE REAR OUTBOARD SHOULDER BELTS CONSTANTLY TIGHTEN. THE OCCUPANTS HAVE TO CONSTANTLY RELEASE THE SEAT BELTS IN ORDER TO LOSEN STRANGLE HOLD. THE CONSUMER WAS TOLD BY THE MANUFACTURE THAT "THIS IS A SAFETY FEATURE. PLEASE DESCRIBE DETAILS
2003 PONTIAC VIBE WAS HIT HEAD ON BY ANOTHER VEHICLE AND THEN HIT THE SIDE GUARD RAIL AND ANOTHER CAR. NO AIR BAGS (FRONT AND SIDES) DEPLOYED, AND ONE BACK SEAT PASSENGER'S SEAT BELT FAILED. THERE WERE FIVE PEOPLE IN THE COMPLAINANT VEHICLE WERE INJURED.*AK *TS *JB *CB
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .