RoadVitals

2010 Porsche 911 (997) Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jan 12, 2023
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jan 12, 2023

What this page shows

Our database holds 1 NHTSA owner-reported complaint for the 2010 Porsche 911 (997). Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–1 of 1

Engine
Filed Jan 12, 2023

Last year my 2010 Porsche 911 GT3RS experienced a catastrophic engine failure while on the road. I had to shut off the car in the middle of a 4-lane highway and try to coast to a stop while navigating around much faster traffic risking my safety and the safety of other drivers. There was no warning prior to the failure. Just a sudden bang, followed by shaking and rattling noise. Once the car was towed to an automotive repair shop, the engine was taken apart and it was concluded that a piece from the intake broke off and got swallowed by the engine while on the road. I have images and documentation of the damage and the parts are available for inspection. The trouble is that the failed piece of the intake was part of a manufacturer recall to fix that exact issue back in 2013. After the findings of the repair shop I contacted Porsche Cars North America. The car was subsequently brought in to a Porsche dealer for inspection, where I was told multiple times that a failed recalled part would be covered by the manufacturer's good will repair policy. After 4 months of back and forth with the headquarters I was told that Porsche would not be responsible. I have spoken to other owners of this exact model cars and several of them have confirmed that their replacement intakes have failed, in some cases causing the engine to completely seize while on the road. Thankfully that did not happen to me.

NHTSA ID
11501532
Incident
Aug 2, 2022

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .