EXTERIOR LIGHTING:HEADLIGHTS
2004 Porsche Boxster
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 3 NHTSA owner-reported complaints for the 2004 Porsche Boxster, most frequently naming the engine and steering categories. 3 safety recalls have been issued covering this model year; and 371 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
Not enough dated records to plot a meaningful trend — 3 months of data.
What owners report
Complaints grouped by the component NHTSA recorded
- Engine375.0%
- Steering125.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
3 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govEXTERIOR LIGHTING:HEADLIGHTS
EXTERIOR LIGHTING
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
THE INTERMEDIATE SHAFT BEARING WHEN OUT AND SPREAD METAL SHAVING THROUGHOUT THE ENGINE. THIS CAUSED A CATASTROPHIC ENGINE FAILURE. I HAVE TO HAVE THE CAR TOWED TO THE MECHANIC AND WILL HAVE TO HAVE AN ENGINE REBUILD. THE CAR HAS BEEN SERVICE ACCORDING TO THE COMPANY PROVIDED SERVICE MANUAL. I CALLED PORSCHE USA TO SEE IF THEY WOUDL DO ANYTHING ABOUT THE FAILURE, SINCE THIS HAS BEEN A DOCUMENTED PROBLEM WITH CERTAIN PORSCHES, BUT THE COMPANY WOULD NOT HELP. *TT
- NHTSA ID
- 10462672
- Incident
- Apr 27, 2012
- Mileage
- 32,000 mi
2004 PORSCHE BOXSTER, 58-60K MI, HAD CATASTROPHIC ENGINE FAILURE AT 10 MI/HR. ENGINE STALLED; WAS ABLE TO RESTART AND DRIVE A FEW FEET, BUT BADLY MISSING. LOUD CLANGING NOISE FROM ENGINE. NO SMOKE. OIL DRAINED FROM CAR WHEN TILTED ON TOWTRUCK. DEALER FOUND INTERMEDIATE SHAFT (IMS) FAILURE; REQUIRED ENGINE REPLACEMENT AT $18K. DEALER SAID THEY HAD SEEN A SIGNIFICANT NUMBER OF IMS FAILURES (BUT PORSCHE HAS NOT NOTIFIED OWNERS). NO INJURIES, BUT CERTAINLY ENGINE FAILURE LIKE THIS COULD HAVE SERIOUS CONSEQUENCES AT FREEWAY SPEEDS. PORSCHE FORUMS ON INTERNET SHOW FREQUENCY OF FAILURES FROM THIS DEFECT (POORLY DESIGNED BEARING ASSEMBLY ON IMS) IS VERY HIGH, AS MUCH AS 8-11% IN ONE FORUM POLL. DEFECT FOUND IN MY97-08. *TR
- NHTSA ID
- 10398191
- Incident
- Apr 20, 2011
- Mileage
- 60,000 mi
TL*THE CONTACT OWNS A 2004 PORSCHE BOXSTER. WHEN ACCELERATING FROM A STOP LIGHT AT 2 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO A DEALER AND THEY STATED THAT THE IMS (INTERMEDIATE SHAFT) FAILED, WHICH CAUSED THE ENGINE TO FAIL. IT WOULD COST $16,000-$20,000 TO REPLACE. THE MANUFACTURER STATED THAT THEY WERE NOT RESPONSIBLE FOR THE FAILURE BECAUSE THE VEHICLE EXCEEDED ITS WARRANTY. THE FAILURE AND CURRENT MILEAGES WERE 20468. UPDATED 05/27/09. *LJ THE INTERMEDIATE SHAFT BOLT BROKE WHICH CAUSED THE ENGINE TO FAIL. UPDATED 05/28/09.*JB
- NHTSA ID
- 10267931
- Incident
- May 2, 2009
- Mileage
- 20,468 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
Porsche Tester Software Update Information Software Version: 44.300.000
VAS 621001A Matrix Headlamp Aimer – Automatic Shipment / Maha Installation
VAS 621001A Matrix Headlamp Aimer – Automatic Shipment / Maha Installation
ENGINE
Allocation of Approved Engine Oils MY 2027 (13/26)
PiUS Update Information Software Version: 3.2
PiUS Update Information Software Version: 3.2
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.