RoadVitals

2004 Porsche Boxster

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Jun 21, 2012
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Aug 30, 2022
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 3 NHTSA owner-reported complaints for the 2004 Porsche Boxster, most frequently naming the engine and steering categories. 3 safety recalls have been issued covering this model year; and 371 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Engine375.0%
  • Steering125.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EXTERIOR LIGHTING:HEADLIGHTS

Aug 30, 2022
222,858 units potentially affected
The defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2020 Porsche Macan, Cayenne, Panamera, and Cayman S, 2001-2004 Boxster, Boxster S, 2004 Boxster 50 JAHRE SPYDER 550 vehicles. Please see the recall report for a complete list of all affected models and model years. The caps that cover the low-beam headlight horizontal adjustment screws are missing, which can allow the headlights to be improperly adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk: Improperly adjusted headlights may not illuminate the road properly, or cause a glare to oncoming drivers, which can increase the risk of a crash.
The remedy: Dealers will inspect the headlights for sealing caps and install missing caps as necessary, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is ANB4.
Porsche Cars North America, Inc.Manufacturer number ANB4View on NHTSA.gov

EXTERIOR LIGHTING:HEADLIGHTS

May 11, 2009
42,540 units potentially affected
The defect: DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
The risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
The remedy: DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.

EXTERIOR LIGHTING

Apr 7, 2009
16,270 units potentially affected
The defect: SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
The risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
The remedy: SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Engine
Filed Jun 21, 2012

THE INTERMEDIATE SHAFT BEARING WHEN OUT AND SPREAD METAL SHAVING THROUGHOUT THE ENGINE. THIS CAUSED A CATASTROPHIC ENGINE FAILURE. I HAVE TO HAVE THE CAR TOWED TO THE MECHANIC AND WILL HAVE TO HAVE AN ENGINE REBUILD. THE CAR HAS BEEN SERVICE ACCORDING TO THE COMPANY PROVIDED SERVICE MANUAL. I CALLED PORSCHE USA TO SEE IF THEY WOUDL DO ANYTHING ABOUT THE FAILURE, SINCE THIS HAS BEEN A DOCUMENTED PROBLEM WITH CERTAIN PORSCHES, BUT THE COMPANY WOULD NOT HELP. *TT

NHTSA ID
10462672
Incident
Apr 27, 2012
Mileage
32,000 mi
Engine
Filed Apr 29, 2011

2004 PORSCHE BOXSTER, 58-60K MI, HAD CATASTROPHIC ENGINE FAILURE AT 10 MI/HR. ENGINE STALLED; WAS ABLE TO RESTART AND DRIVE A FEW FEET, BUT BADLY MISSING. LOUD CLANGING NOISE FROM ENGINE. NO SMOKE. OIL DRAINED FROM CAR WHEN TILTED ON TOWTRUCK. DEALER FOUND INTERMEDIATE SHAFT (IMS) FAILURE; REQUIRED ENGINE REPLACEMENT AT $18K. DEALER SAID THEY HAD SEEN A SIGNIFICANT NUMBER OF IMS FAILURES (BUT PORSCHE HAS NOT NOTIFIED OWNERS). NO INJURIES, BUT CERTAINLY ENGINE FAILURE LIKE THIS COULD HAVE SERIOUS CONSEQUENCES AT FREEWAY SPEEDS. PORSCHE FORUMS ON INTERNET SHOW FREQUENCY OF FAILURES FROM THIS DEFECT (POORLY DESIGNED BEARING ASSEMBLY ON IMS) IS VERY HIGH, AS MUCH AS 8-11% IN ONE FORUM POLL. DEFECT FOUND IN MY97-08. *TR

NHTSA ID
10398191
Incident
Apr 20, 2011
Mileage
60,000 mi
EngineSteering
Filed May 7, 2009

TL*THE CONTACT OWNS A 2004 PORSCHE BOXSTER. WHEN ACCELERATING FROM A STOP LIGHT AT 2 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO A DEALER AND THEY STATED THAT THE IMS (INTERMEDIATE SHAFT) FAILED, WHICH CAUSED THE ENGINE TO FAIL. IT WOULD COST $16,000-$20,000 TO REPLACE. THE MANUFACTURER STATED THAT THEY WERE NOT RESPONSIBLE FOR THE FAILURE BECAUSE THE VEHICLE EXCEEDED ITS WARRANTY. THE FAILURE AND CURRENT MILEAGES WERE 20468. UPDATED 05/27/09. *LJ THE INTERMEDIATE SHAFT BOLT BROKE WHICH CAUSED THE ENGINE TO FAIL. UPDATED 05/28/09.*JB

NHTSA ID
10267931
Incident
May 2, 2009
Mileage
20,468 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSTR 2642

Porsche Tester Software Update Information Software Version: 44.300.000

SPTL 2607a

VAS 621001A Matrix Headlamp Aimer – Automatic Shipment / Maha Installation

SPTL 2607

VAS 621001A Matrix Headlamp Aimer – Automatic Shipment / Maha Installation

13/26

ENGINE

Allocation of Approved Engine Oils MY 2027 (13/26)

TSTR 2641

PiUS Update Information Software Version: 3.2

TSTR 2641

PiUS Update Information Software Version: 3.2

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Porsche Boxster by model year
YearComplaintsRecallsInvestigationsIssue Index
2015320
2014230
2013101038.3
2012110
2006500
2005160028.8
2004Viewing330
2003124065.4
2002104055.7
2001134051.1
2000530
1999283044.8
1998324146.8
1997226049.4
1996000
1989100

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.