RoadVitals

2004 International 4300

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
4
Latest Nov 15, 2015
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Aug 25, 2004
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 4 NHTSA owner-reported complaints for the 2004 International 4300, most frequently naming the brakes, engine and other / unspecified categories. 2 safety recalls have been issued covering this model year; and 90 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes350.0%
  • Engine116.7%
  • Other / unspecified116.7%
  • Suspension116.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EQUIPMENT:OTHER:LABELS

Aug 25, 2004
202 units potentially affected
The defect: CERTAIN TRUCKS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS," AND WITH PART 567, 'CERTIFICATION.' THE "COMPLETE VEHICLE" LABEL WITH THE GROSS VEHICLE WEIGHT RATING (GVWR), GROSS AXLE WEIGHT RATING (GAWR), RECOMMENDED TIRE SIZE AND TIRE PRESSURE WAS NOT INSTALLED ON THE VEHICLE.
The risk: A MISUNDERSTANDING OF THE VEHICLE'S WEIGHT RATING, TIRE TYPE, OR TIRE PRESSURE MAY CAUSE A VEHICLE TO BE OPERATED OUTSIDE ITS DESIGNED PARAMETERS. THIS COULD RESULT IN A CRASH WITHOUT WARNING.
The remedy: DEALERS WILL MAIL VIN SPECIFIC LABELS AND INSTRUCTIONS FOR INSTALLATION. IF AN OWNER DOES NOT WISH TO INSTALL THE LABEL, THE VEHICLE MAY BE TAKEN TO THE DEALER FOR INSTALLATION WITHOUT CHARGE. THIS RECALL BEGAN ON SEPTEMBER 8, 2004. OWNERS SHOULD CONTACT INTERNATIONAL AT 1-800-448-7825.
INTERNATIONAL TRUCK & ENGINE CORPORATIONManufacturer number 04513View on NHTSA.gov

SEAT BELTS:FRONT:BUCKLE ASSEMBLY

Apr 22, 2004
1,687 units potentially affected
The defect: CERTAIN TRUCKS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, "SEAT BELT ASSEMBLIES." THE SEAT BELT LATCH FAILED A QUALITY REVIEW.
The risk: THIS COULD CAUSE THE SEAT BELT LATCH TO BECOME DISENGAGED WITHOUT WARNING IN A VEHICLE CRASH OR DURING EPISODES OF HIGH SEAT BELT LOADING.
The remedy: DEALERS WILL REPLACE THE SEAT BELT ASSEMBLIES. OWNER NOTIFICATION IS BEGAN ON JUNE 11, 2004. OWNERS SHOULD CONTACT INTERNATIONAL AT 1-800-445-7825.
INTERNATIONAL TRUCK & ENGINE CORPORATIONManufacturer number 04506View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

BrakesOther / unspecifiedSuspension
Filed Nov 15, 2015

THIS TRUCK HAS BEEN LOCKING UP, THE FRONT RIGHT WHEEL, FOR SEVERAL YEARS, THE FIRST TIME IT HAD 28,000 MILES , I HAVE REPLACED SENSORS, AND NOTHING HELPS, THE ABS LIGHT STAYS ON CONTINUALLY...EVERY TIME I DRIVE IT, IT IS THE SAME LOCK UP WHEEL....IT DOES THIS WHEN VEHICLE IS IN MOTION...

NHTSA ID
10790457
Incident
Oct 14, 2008
Mileage
28,000 mi
Engine
Filed Jun 1, 2010

THE INTERNATIONAL DT466E DIESEL MOTOR THAT HAS CYLINDER LINER O-RING SEALS THAT FAIL PREMATURELY CAUSING THE ANTIFREEZE TO BE LEAKED INTO THE OIL CAUSING THE BEARINGS IN THE MOTOR TO FAIL. THE DT MOTOR HAS BEEN AROUND SINCE THE 1960'S IN THE INTERNATIONAL HARVESTOR FARM TRACTORS AND HAVE NOT HAD THIS CONCERN. MY 2004 INTERNATIONAL 4300 TRUCK SLOWLY PUT THE ANTIFREEZE IN THE OIL AT 204,000 CAUSING SEVERE ENGINE DAMAGE. THE ESTIMATE FOR REPAIR IS APPROX $14,000 DOLLARS. MY CONCERN IS THAT THE MOTOR SHOULD OF GONE 500,000 MILES BEFORE IT NEEDED OPENED UP FOR A OVERHAUL. I CAN GET 200,000 MILES OUT OF A GAS MOTOR AND NOT OF SPENT $5,500 FOR THE SEMI GRADE DIESEL MOTOR. IF YOU SEARCH DT466E ENGINE PROBLEMS ON GOOGLE YOU WILL FIND MANY DISGRUNTLED DT OWNERS WHO CANT GET 250,000 MILES OUT OF THEIR DT BEFORE IT FAILS. INTERNATIONAL HAS GOODWILLED SOME REPAIRS PROVIDING THE PARTS TO OVERHAUL THE MOTOR(NOT MINE YET AND I HAVE CALLED THEM). IT SEEM FROM MY EXPERIENCE AS A CHEVROLET SERVICE MANAGER FOR 16 YEARS THAT ABOUT THE YEAR 2000 INTERNATIONAL MADE DESIGN CHANGES THAT INTRODUCED THIS PROBLEM TO WHAT USE TO BE A BULLET PROOF MOTOR. THE YEARS THAT ARE SEEING PREMATURE FAILURES ARE BETWEEN 2000-2007 ALL DT466E MOTORS. DUE TO THE SLOW DOWN IN THE ECONOMY I CAN NOT AFFORD TO SPEND $14,000 TO FIX IT OF $100,000 TO REPLACE IT. I JUST PAID OFF THIS TRUCK IN THE FIRST QUARTER OF THIS YEAR AND HOPED TO RUN IT A COUPLE OF YEARS WITHOUT A PAYMENT SO I COULD PUT MY DAUGHTER THRU COLLEGE. BUT NOW IM SETTING HERE WITH A TRUCK THAT WAS WORTH $40,000 IN RUNNING CONDITION WITH 200,000 MILES ON IT, TO HAVING A TRUCK SETTING IN MY YARD THAT'S NOW WORTHLESS TO ME AND WORTH ABOUT $15,000. INTERNATIONALS ACTIONS HERE ARE CAUSING GREAT FINANCIAL HARDSHIP ON THE SMALL BUSINESS OWNERS THAT HAVE PUT THEIR TRUST IN THIS MOTOR ONLY TO BE LET DOWN. WHILE YOU ARE AT IT LOOK AT THE FORD 6.0, 6.4 MOTORS THEY ALSO ARE BUILT BY INTERNATIONAL THAT HAVE A VARIETY OF DRIVEABILITY AND MECHANICAL CONCERNS. *TR

NHTSA ID
10333995
Incident
May 22, 2010
Mileage
204,000 mi
Brakes
Filed Mar 16, 2010

TL* THE CONTACT OWNS A 2004 INTERNATIONAL 4300. WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKE PEDAL WAS ENGAGED WHICH RESULTED IN THE VEHICLE MOVING INTO A SIDEWAYS DIRECTION. THE FAILURE OCCURRENCE WAS WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS REPAIRED FOR THE MALFUNCTIONS,THE TYPE OF SERVICE REPAIRS PERFORMED WAS UNKNOWN. THE FAILURE CONTINUED TO OCCUR. THE FAILURE MILEAGE WAS 800. THE CURRENT MILEAGE WAS 12,000.

NHTSA ID
10320169
Incident
Jun 30, 2003
Mileage
800 mi
Brakes
Filed Feb 8, 2008

ABS LIGHT COMES ON AND THE HYDRAULIC BRAKES LOCK UP. THIS IS A RECURRING PROBLEM WITH THIS TRUCK. THE FIRST TIME THE ABS WENT OFF AND BRAKES RELEASED. THE SECOND TIME WAS IN SEPTEMBER 2006 WHEN THE ABS LIGHT STAYED ON. I HAD THE BRAKE LINES REPLACED AND THE SYSTEM RESET AND I ADDED AN EXHAUST BRAKES TO HELP WITH THE BRAKING. THIS COST ME AROUND $5,500. THE MILEAGE WAS ABOUT 10,200. JANUARY 7, 2008 THE ABS LIGHT CAME ON AND THE BRAKES LOCKED UP AGAIN, THIS TIME CAUSING MORE EXTENSIVE DAMAGE. THE ROTORS, CALIPERS, PADS, AND WHEEL SENSORS, HAVE TO BE REPLACED ON ALL WHEELS. THE ESTIMATE FROM THE DEALER THIS TIME IS ABOUT $5,500. I NOW HAVE 17,000 MILES ON THE TRUCK AND I AM AFRAID TO DRIVE IT. I HAVE CALLED CUSTOMER SERVICE AND FILED AN INCIDENT REPORT. I CAN NOT GET PAST CUSTOMER SERVICE. DESPITE PROMISES AND MY REPEATED CALLS, NO ONE WILL CALL ME BACK TO DISCUSS THIS PROBLEM. I HAVE SEARCHED THE INTERNET AND FOUND I AM NOT ALONE WITH THIS PROBLEM, EVENTUALLY SOMEBODY WILL BE KILLED DRIVING THESE TRUCKS. *TR

NHTSA ID
10217435
Incident
Jan 7, 2008
Mileage
17,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

IK4300035

ELECTRICAL SYSTEM

This tool is designed to compare Diamond Logic feature data across multiple vehicle configuration files. It allows users to quickly load files either manually or directly from the Diamond Logic Builder Vehicles folder using VIN-based selection. As files are added or removed, the comparison runs automatically with no manual action required. The program presents results in an interactive table that shows feature codes, descriptions, access levels, and whether each feature is present in each selected file. Built-in search, filtering, and sorting make it easy to locate specific features or focus only on differences between files. Column visibility can be customized to show or hide descriptions and access information as needed. Users can remove files individually or clear all files at once, with results updating instantly. The tool also includes reporting and export options that reflect exactly what is visible on screen, allowing results to be printed, copied, saved as text, or exported to CSV for use in Excel or other spreadsheet tools. Overall, the program streamlines the process of comparing vehicle feature configurations, helping users quickly identify differences, validate setups, and document results without manual comparison or external tools.

IK2600047

ENGINE

Engine replacements for all International engines will need to follow this procedure.

IK1600272

STRUCTURE:BODY

This document will guide the user through a step-by-step procedure for detecting water leaks in vehicle cabs and windshields using an ultrasonic sound detector.

IK0600030

POWER TRAIN

This document will guide the user through understanding Prop Shaft Codes and understanding the variations of prop codes. (Metric Prop codes start with the number a 4 and Non metric Prop codes start with a 2.)

IK1201009

STRUCTURE:BODY

In some geographic areas, ambient temperatures reaching below 15°F (-10 °C), including high levels of humidity, an operator may experience engine stalling, low performance, and or poor aftertreatment performance. This is caused by condensation accumulating and freezing within the Charge Air Cooler (CAC); affecting air flow into the engine. This article lists all the currently available winter front covers that can be installed on the front grille and bumper to reduce cold air flow to the engine compartment.

IK3400001

Title: Service Portal iKNow Feedback Case Types Applies To: All

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

International 4300 by model year
YearComplaintsRecallsInvestigationsIssue Index
2018020
2014000
2013210
2012220
2011170
2010160
2009160
2008150
2007441
2006430
2005420
2004Viewing420
2003841
2002591
1999011
1998011
1997011

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.