RoadVitals

2003 International 4300

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Jan 15, 2015
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Aug 27, 2003
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
3

Overview

Our database contains 8 NHTSA owner-reported complaints for the 2003 International 4300, most frequently naming the brakes, electrical and suspension categories. 4 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 85 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes562.5%
  • Electrical112.5%
  • Suspension112.5%
  • Tires & wheels112.5%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

SERVICE BRAKES, AIR:SUPPLY:HOSES, LINES/PIPING, AND FITTINGS

Aug 27, 2003
686 units potentially affected
The defect: CERTAIN HEAVY DUTY TRUCKS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 121, "AIR BRAKE SYSTEMS." THE PRIMARY AND SECONDARY AIR SUPPLY HOSES FROM THE FOOT VALVE TO THE PRIMARY AND SECONDARY AIR TANKS WERE IMPROPERLY ROUTED AT THE TANK.
The risk: IF THE PRIMARY AIR CIRCUIT IS DAMAGED, THE BRAKES WILL NOT APPLY WHEN THE BRAKE PEDAL IS DEPRESSED INCREASING THE RISK OF A CRASH.
The remedy: DEALERS WILL INSPECT AND REPAIR VEHICLES. OWNER NOTIFICATION WILL BE COMPLETED BY OCTOBER 3, 2003. OWNERS WHO TAKE THEIR VEHICLE TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT INTERNATIONAL AT 1-800-448-7825.
INTERNATIONAL TRUCK & ENGINE CORPORATIONManufacturer number 03514View on NHTSA.gov

SERVICE BRAKES, HYDRAULIC

Jan 28, 2003
146 units potentially affected
The defect: CERTAIN SCHOOL BUSES AND HEAVY DUTY TRUCKS BUILT WITH HYDRAULIC BRAKES AND AN AIR POWERED PARKING BRAKE (BRAKE CODE 04GAS) FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 105, "HYDRAULIC AND ELECTRIC BRAKE SYSTEMS." THE HYDRAULIC BRAKE MONITOR MODULE WAS NOT INSTALLED ON CERTAIN VEHICLES.
The risk: WITHOUT THE BRAKE MONITOR MODULE, THE BRAKE WARNING LIGHT WILL NOT COME ON DURING THE INITIAL KEY-ON CYCLE AND WILL NOT COME ON TO WARN THE OPERATOR IF THERE IS A LOSS OF HYDRAULIC PRESSURE IN THE BRAKE SYSTEM, A LOSS OF POWER STEERING FLOW, OR IF THE EMERGENCY BRAKE BOOSTER MOTOR IS NOT FUNCTIONING.
The remedy: DEALERS WILL INSTALL THE HYDRAULIC BRAKE MONITOR MODULE. OWNER NOTIFICATION IS BEGAN DURING FEBRUARY 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT INTERNATIONAL AT 1-800-448-7825.
INTERNATIONAL TRUCK AND ENGINEManufacturer number 03501View on NHTSA.gov

PARKING BRAKE:CONVENTIONAL

Sep 20, 2002
11,204 units potentially affected
The defect: ON CERTAIN MEDIUM AND HEAVY DUTY TRUCKS BUILT WITH DRIVELINE PARKING BRAKE CODES 04GAR, THE PARKING BRAKE ASSEMBLY MAY NOT HOLD THE VEHICLE IN POSITION WHEN SET. FACTORS CONTRIBUTING TO THIS POSSIBILITY ARE AS FOLLOWS: (1) CRACKED OR BROKEN CAMS; (2) LOOSE OR BROKEN ANCHOR BOLTS; (3) INITIAL SHOE DIAMETER NOT SET PROPERLY DURING ASSEMBLY, WHICH CAN LEAD TO PROGRESSIVE COMPONENT DAMAGE; (4) BENT ADJUSTER LEVERS THAT CANNOT FUNCTION; OR (5) AUTOMATIC ADJUSTER CABLES THAT ARE DISCONNECTED.
The risk: IF THE PARKING BRAKE DOES NOT FUNCTION PROPERLY, THE VEHICLE COULD ROLL, WITHOUT WARNING, AFTER THE PARKING BRAKE LEVER HAS BEEN SET, INCREASING THE RISK OF A CRASH.
The remedy: DEALERS WILL REPLACE THE CAM, LEVER, AND BOLT. OWNER NOTIFICATION BEGAN DECEMBER 30, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT INTERNATIONAL AT 1-800-448-7825.
INTERNATIONAL TRUCK AND ENGINEManufacturer number 02513View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE03025ClosedPreliminary Evaluation

STEERING ARM SEPARATION

Opened Jun 9, 2003
Closed Oct 7, 2003

INTERNATIONAL HAS RECEIVED NO OTHER OWNER REPORTS OF FAILURES OTHER THAN THE EVENT FORWARDED BY ODI.AFTER FURTHER REVIEW OF THE CRASH,IT WAS DETERMINED THAT THE DRIVER RAN OVER A LARGEMETAL OBJECT IN THE ROAD THAT STRUCK THE PITMAN ARM.THE IMPACT WITH THE METAL OBJECT CAUSED ASEVERVE LATERAL LOAD ON THE PITMAN ARM RETAINING BOLT, FRACTURINGIT AND ALLOWING THE PITMAN ARM TO SEPARATE FROM THESTEERING SHAFT.BASED ONINTERNATIONAL'SDATA AND FURTHER REVIEW OF THE CRASH, A SAFTEY RELATED DEFECT TREND DOES NOT EXIST AT THIS TIME AND FUTHER USE OF AGENCY RESOURCES ARE NOT CURRENTLY WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFTEY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION ON THE VEHICLES IF WARRANTED BY THE CIRCUMSTANCES. ODI WILL CONTINUE TO MONITOR FIELD REPORTS AND TAKE APPROPRIATE ACTION IF INDICATED.

STEERING:GEAR BOX:SHAFT PITMAN

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Brakes
Filed Jan 15, 2015
Crash reported

TL* THE CONTACT OWNS A 2003 INTERNATIONAL 4300. THE CONTACT STATED WHILE DRIVING 30 MPH, THE BRAKES WERE ENGAGED AND FAILED TO STOP THE VEHICLE. AS A RESULT, THE VEHICLE CRASHED INTO A SIGN. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.

NHTSA ID
10672677
Incident
Dec 11, 2014
Mileage
89,000 mi
Electrical
Filed Jul 14, 2008
Fire reported

TL*THE COMPANY OWNS A 2003 INTERNATIONAL 4300. THE CONTACT WAS WAITING FOR A TIRE MECHANIC TO ARRIVE WHEN HE NOTICED SMOKE UNDERNEATH THE WHEEL OF THE VEHICLE. THE VEHICLE CAUGHT FIRE ON JUNE 10, 2008 IN THE ENGINE COMPARTMENT, AND WAS DESTROYED. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. THERE ARE NO PHOTOS OR FIRE REPORT AVAILABLE; HOWEVER, THE CAUSE OF FIRE WAS SUGGESTED TO BE ELECTRICAL. THERE WERE NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT RECENTLY RECEIVED A RECALL NOTICE THAT WAS RELATED TO THE FIRE. THE RECALL NUMBER WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 345,000.

NHTSA ID
10234266
Incident
Jun 10, 2008
Mileage
345,000 mi
Brakes
Filed Sep 7, 2005

REAR HYD. BRAKE ROTOR BROKE FROM HUB UNDER ROUTINE SERVICE. THIS HAS HAPPENED PREVIOUSLY TO ANOTHER TRUCK IN OUR FLEET. REPAIR SHOP REPORTS THEY HAVE SEEN SIX OTHER INTERNATIONAL 4300'S WITH THE SAME PROBLEM. THIS IS JUST ONE OF HUNDREDS OF REPAIR SHOPS IN THIS AREA, SAFE TO SAY THERE MUST BE HUNDREDS OF 4300'S SHEDDING ROTORS. OBVIOUSLY THIS CAUSES A COMPLETE LOSS OF BRAKING TO THE AFFECTED WHEEL(S). ADDITIONALLY, THIS CAUSES AN ABS FAULT CONDITION WHICH DISABLES THE EXHAUST BRAKE AND ALLOWS THE REMAINING BRAKING WHEELS TO LOCK CAUSING A LOSS OF CONTROL. AS OUR MECHANIC OBSERVED, THESE TRUCKS ARE GOING TO KILL SOMEBODY IF THESE BRAKES AND SOFTWARE ARE NOT REDESIGNED. THE ROTORS, CALIPERS, PADS, WHEEL SPEED SENSORS AND HARDWARE ON THE REAR AXLE HAVE BEEN REPLACED AS A RESULT OF THE FAILURE. THE DAMAGE HAS BEEN PHOTOGRAPHED. *JB

NHTSA ID
10135756
Incident
Sep 2, 2005
Mileage
90,000 mi
Suspension
Filed Aug 25, 2004

WHILE DRIVING AT HIGH SPEEDS THERE WAS HEAVY VIBRATION IN THE REAR AXLE. WHEN DRIVING LOW SPEEDS FRONT/REAR END WONDERED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

NHTSA ID
10089763
Incident
Jun 14, 2004
Mileage
40,000 mi
Brakes
Filed Aug 25, 2003

ABS LIGHT COMES ON AND OFF, ESPECIALLY WHEN IT IS RAINING.*AK

NHTSA ID
10033456
Incident
Jan 28, 2003
Mileage
5,140 mi
Brakes
Filed Aug 25, 2003

ABS LIGHT COMES ON AND OFF, ESPECIALLY WHEN RAINING.*AK

NHTSA ID
10033450
Incident
Jul 31, 2003
Mileage
42,007 mi
Brakes
Filed Aug 25, 2003
Crash reported

ABS LIGHT COMES ON AND OFF. ESPECIALLY WHEN IT IS RAINING. ACCORDING TO A MECHANIC AT MAUDLIN, IF MORE THAN ONE SENSOR GOES OUT THE WHOLE ABS BRAKE SYSTEM FAILS TO WORK CAUSING IT TO REVERT TO MANUAL BRAKES. THIS OCCURED ON JULY 28TH, CAUSING THE BRAKES TO LOCK UP DURING A RAIN STORM RESULTING IN AN ACCIDENT.*AK

NHTSA ID
10033446
Incident
Jul 28, 2003
Mileage
61,086 mi
Tires & wheels
Filed Aug 1, 2003

WHILE DRIVING 65 MPH THE DRIVERS SIDE REAR OUTSIDE DUAL TIRE BLEW OUT. WHEN THE CONSUMER EXITED THE VEHICLE HE ALSO NOTICED THAT THE DRIVERS SIDE INSIDE TIRE WAS FLAT. THE CONSUMER WENT TO CHECK THE PRESSURE OF THE OUTSIDE TIRE AND IT WAS ALRIGHT. WHEN THE CONSUMER ATTEMPTED TO CHECK THE PRESSURE OF THE INSIDE PASSENGER TIRE THE EXTENDER VALVE FELL OFF IN THE CONSUMERS HAND AND THE AIR ESCAPED FROM THE TIRE. IT APPEARED THAT THE EXTENDER VALVE HAD SHEARED OFF. THE CONSUMER WENT BACK TO THE FLAT TIRE AND NOTICED THAT THE EXTENDER VALVE ON THAT TIRE HAD ALSO SHEARED OFF THUS CAUSING THE TIRE TO GO FLAT. THE TIRE TECH INFORMED THE CONSUMER THAT THE EXTENDER VALVES WERE NOT INSTALLED PROPERLY AND THAT THEY WERE SUPPOSED TO BE BRACED. THE CONSUMER BELIEVES THE WEIGHT OF THE TRUCK CAUSED THE OUTSIDE DUAL TIRE TO BLOW OUT WHEN THE INSIDE TIRE WENT FLAT (INSIDE GOOD YEAR TIRE SIZE 265-70R 19.5 UNISTEEL G124). *AK * CB *NLM

NHTSA ID
10024250
Incident
May 31, 2003
Mileage
11,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

IK4300035

ELECTRICAL SYSTEM

This tool is designed to compare Diamond Logic feature data across multiple vehicle configuration files. It allows users to quickly load files either manually or directly from the Diamond Logic Builder Vehicles folder using VIN-based selection. As files are added or removed, the comparison runs automatically with no manual action required. The program presents results in an interactive table that shows feature codes, descriptions, access levels, and whether each feature is present in each selected file. Built-in search, filtering, and sorting make it easy to locate specific features or focus only on differences between files. Column visibility can be customized to show or hide descriptions and access information as needed. Users can remove files individually or clear all files at once, with results updating instantly. The tool also includes reporting and export options that reflect exactly what is visible on screen, allowing results to be printed, copied, saved as text, or exported to CSV for use in Excel or other spreadsheet tools. Overall, the program streamlines the process of comparing vehicle feature configurations, helping users quickly identify differences, validate setups, and document results without manual comparison or external tools.

IK2600047

ENGINE

Engine replacements for all International engines will need to follow this procedure.

IK1600272

STRUCTURE:BODY

This document will guide the user through a step-by-step procedure for detecting water leaks in vehicle cabs and windshields using an ultrasonic sound detector.

IK0600030

POWER TRAIN

This document will guide the user through understanding Prop Shaft Codes and understanding the variations of prop codes. (Metric Prop codes start with the number a 4 and Non metric Prop codes start with a 2.)

IK1201009

STRUCTURE:BODY

In some geographic areas, ambient temperatures reaching below 15°F (-10 °C), including high levels of humidity, an operator may experience engine stalling, low performance, and or poor aftertreatment performance. This is caused by condensation accumulating and freezing within the Charge Air Cooler (CAC); affecting air flow into the engine. This article lists all the currently available winter front covers that can be installed on the front grille and bumper to reduce cold air flow to the engine compartment.

IK3400001

Title: Service Portal iKNow Feedback Case Types Applies To: All

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

International 4300 by model year
YearComplaintsRecallsInvestigationsIssue Index
2018020
2014000
2013210
2012220
2011170
2010160
2009160
2008150
2007441
2006430
2005420
2004420
2003Viewing841
2002591
1999011
1998011
1997011

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.