RoadVitals

2002 International 4300

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
5
Latest Oct 24, 2006
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
9
Latest Aug 27, 2003
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 5 NHTSA owner-reported complaints for the 2002 International 4300, most frequently naming the brakes, electrical and body & structure categories. 9 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 87 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes337.5%
  • Electrical337.5%
  • Body & structure112.5%
  • Transmission112.5%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

9 campaigns cover this model year

View all 9

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
03V317000

SERVICE BRAKES, AIR:SUPPLY:HOSES, LINES/PIPING, AND FITTINGS

Aug 27, 2003
686 units potentially affected
The defect: CERTAIN HEAVY DUTY TRUCKS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 121, "AIR BRAKE SYSTEMS." THE PRIMARY AND SECONDARY AIR SUPPLY HOSES FROM THE FOOT VALVE TO THE PRIMARY AND SECONDARY AIR TANKS WERE IMPROPERLY ROUTED AT THE TANK.
The risk: IF THE PRIMARY AIR CIRCUIT IS DAMAGED, THE BRAKES WILL NOT APPLY WHEN THE BRAKE PEDAL IS DEPRESSED INCREASING THE RISK OF A CRASH.
The remedy: DEALERS WILL INSPECT AND REPAIR VEHICLES. OWNER NOTIFICATION WILL BE COMPLETED BY OCTOBER 3, 2003. OWNERS WHO TAKE THEIR VEHICLE TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT INTERNATIONAL AT 1-800-448-7825.
INTERNATIONAL TRUCK & ENGINE CORPORATIONManufacturer number 03514View on NHTSA.gov
03V161000

VISIBILITY:WINDSHIELD WIPER/WASHER

Apr 29, 2003
15,354 units potentially affected
The defect: CERTAIN HEAVY DUTY TRUCKS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 104, "WINDSHIELD WIPING AND WASHING SYSTEMS." DUE TO THE DESIGN OF THE WINDSHIELD WASHER PUMP MOTOR CIRCUIT, THE SYSTEM'S ABILITY TO FUNCTION IS IMPAIRED WHEN IT IS FULL OF FROZEN WATER AND THE PUMP MOTOR SHAFT IS LOCKED OR FROZEN (CANNOT ROTATE).
The risk: ANY RESULTANT REDUCED VISIBILITY COULD CAUSE A CRASH.
The remedy: DEALERS WILL INSTALL A NEW 10 AMP FUSE IN PLACE OF THE 5 AMP FUSE AND A NEW 10 AMP LABEL WILL BE PLACED OVER THE ORIGINAL 5 AMP DESIGNATION ON THE FUSE PANEL LABEL. OWNER NOTIFICATION BEGAN ON JUNE 27, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT INTERNATIONAL AT 1-800-448-7825.
INTERNATIONAL TRUCK & ENGINE CORPORATIONManufacturer number 01516View on NHTSA.gov
03V062000

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC

Feb 25, 2003
35,074 units potentially affected
The defect: ON CERTAIN SCHOOL AND TRANSIT BUSES BUILT WITH BOSCH ZERO OFFSET PIN SLIDE (ZOPS) HYDRAULIC DISC BRAKES, THE ZOPS HYDRAULIC DISC BRAKES MAY EXPERIENCE CALIPERS STICKING IN THE APPLIED POSITION, WHICH CAN RESULT IN EXCESSIVE OR ABNORMAL HEAT GENERATION AT ONE OR MORE OF THE BRAKES.
The risk: THE COMBINATION OF THE FOLLOWING FACTORS MAY COLLECTIVELY RESULT IN AN UNREASONABLE RISK TO MOTOR VEHICLE SAFETY: POTENTIAL FIRE AT A WHEEL END, HIGH INCIDENT RATES OF STUCK CALIPERS, AND EVACUATION AND CONTAINMENT CONCERNS RELATING TO MULTIPLE PASSENGERS.
The remedy: INTERNATIONAL WILL NOTIFY ITS CUSTOMERS AND REPAIR THE BUSES FREE OF CHARGE. THE RECALL BEGAN OCTOBER 29, 2004.
INTERNATIONAL TRUCK & ENGINE CORPORATIONManufacturer number 03502/04501View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA02034ClosedEngineering Analysis

OVERHEATING FRONT AND REAR BRAKES

Opened Dec 3, 2002
Closed Feb 10, 2004

THIS INVESTIGATION FOCUSED ON INTERNATIONAL MEDIUM DUTY TRUCKSAND SCHOOL BUS CHASSIS WEIGHING UP TO 33,000 POUNDS, EQUIPPED WITH HYDRAULIC BRAKES AND BUILT WITH THE BOSCH ZERO OFFSET PIN SLIDE (ZOPS)BRAKE SYSTEM CALIPERS.INTERNATIONAL USED THE ZOPS CALIPERS FROM APRIL 1997 THROUGH JUNE 2002.ODI WAS CONCERNED ABOUT REPORTS OF THE BRAKE CALIPERS STICKING IN THE APPLIED POSITION, RESULTING IN EXCESSIVE HEAT.AS THE INVESTIGATION PROGRESSED, ODI BECAME AWARE OF WHEEL END FIRES, SOME OF WHICH OCCURRED ON SCHOOL BUSES.DURING THE INVESTIGATION ODI OBTAINED WARRANTY DATA WHICH WAS SORTED AND ANALYZED BY VRTC TEST ENGINEERS AND ODI TO GAIN AN UNDERSTANDING OF THE MAGNITUDE OF THE PROBLEM.AFTER A THOROUGH WARRANTY DATA ANALYSIS, RELATED TESTING AND DOCUMENT REVIEWS, ODI MET WITH INTERNATIONAL, SHARED THE DATA ANALYSIS AND SHORTLY AFTERWARDS, INTERNATIONAL AGREED TO A SAFETY RECALL.FURTHER DETAILS ARE INCLUDED ON PAGES 2 - 4.

SERVICE BRAKES, HYDRAULICLed to recall 03V062000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Brakes
Filed Oct 24, 2006

ABS MALFUNCTION, ATTRIBUTED TO RUSTED TRIGGER WHEEL ON EACH BRAKE ROTOR. POWER ASSIST FAILED ON BRAKE SYSTEM, RESULTING NO POWER ASSIST. NO BRAKE POWER. *NM

NHTSA ID
10171709
Incident
Oct 15, 2006
Mileage
94,660 mi
Brakes
Filed Jun 10, 2005

EMERGENCY BRAKE CONTROL FAILURE. TRUCK ROLLS AWAY. REPLACED WITH WITH UPDATED PART# 3590226C1. INTERNATIONAL KNOWS ABOUT PROBLEM BUT WILL NOT WARRANTY PART DESIGN CHANGE.

NHTSA ID
10124880
Incident
May 27, 2005
Mileage
15,856 mi
ElectricalTransmission
Filed Jun 4, 2005

THE ABS WARNING LIGHT INDICATING SYSTEM TROUBLE,OR THE ENTIRE ABS SYSTEM FAILURE CANNOT BE REPAIRED BY FACTORY AUTHORIZED REPAIR CENTERS

NHTSA ID
10124208
Incident
Jun 4, 2005
Mileage
38,115 mi
BrakesElectrical
Filed Jul 6, 2004

THE ABS LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE HAS BEEN TAKEN TO DEALER 7 TIMES BUT THEY HAVE BEEN UNABLE TO REPAIR THE PROBLEM. THE TRANSMITTER WAS REPLACED. THE DEALER BLAMED THE PROBLEM ON A WIRING HARNESS. THE WIRING HARNESS HAD NOT BEEN REPLACED. THE ABS LIGHT CAME BACK ON A WEEK AFTER THE COMPONENT WAS REPAIRED. *NM THERE WERE ALSO PROBLEM WITH THE ELECTRICAL SYSTEM (WIPERS, HEATER MOTOR AND INSTRUMENT PANEL) *SC *JB

NHTSA ID
10075642
Incident
Apr 16, 2002
Body & structureElectrical
Filed Feb 19, 2004

AFTER DRIVING 60 MPH IN THE RAIN, THE CONSUMER NOTICED THAT THE HOOD WAS FLAPPING UP AND DOWN. WHEN THE CONSUMER GOT HOME HE NOTICED THAT THE FENDER ON BOTH SIDES CRACKED AND BROKE. THE ELECTRICAL SYSTEM INTERMITTENTLY FAILED, CAUSING THE MILEAGE TO ERASE. *AK *JB

NHTSA ID
10053654
Incident
Jan 5, 2004
Mileage
26,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

IK4300035

ELECTRICAL SYSTEM

This tool is designed to compare Diamond Logic feature data across multiple vehicle configuration files. It allows users to quickly load files either manually or directly from the Diamond Logic Builder Vehicles folder using VIN-based selection. As files are added or removed, the comparison runs automatically with no manual action required. The program presents results in an interactive table that shows feature codes, descriptions, access levels, and whether each feature is present in each selected file. Built-in search, filtering, and sorting make it easy to locate specific features or focus only on differences between files. Column visibility can be customized to show or hide descriptions and access information as needed. Users can remove files individually or clear all files at once, with results updating instantly. The tool also includes reporting and export options that reflect exactly what is visible on screen, allowing results to be printed, copied, saved as text, or exported to CSV for use in Excel or other spreadsheet tools. Overall, the program streamlines the process of comparing vehicle feature configurations, helping users quickly identify differences, validate setups, and document results without manual comparison or external tools.

IK2600047

ENGINE

Engine replacements for all International engines will need to follow this procedure.

IK1600272

STRUCTURE:BODY

This document will guide the user through a step-by-step procedure for detecting water leaks in vehicle cabs and windshields using an ultrasonic sound detector.

IK0600030

POWER TRAIN

This document will guide the user through understanding Prop Shaft Codes and understanding the variations of prop codes. (Metric Prop codes start with the number a 4 and Non metric Prop codes start with a 2.)

IK1201009

STRUCTURE:BODY

In some geographic areas, ambient temperatures reaching below 15°F (-10 °C), including high levels of humidity, an operator may experience engine stalling, low performance, and or poor aftertreatment performance. This is caused by condensation accumulating and freezing within the Charge Air Cooler (CAC); affecting air flow into the engine. This article lists all the currently available winter front covers that can be installed on the front grille and bumper to reduce cold air flow to the engine compartment.

IK3400001

Title: Service Portal iKNow Feedback Case Types Applies To: All

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

International 4300 by model year
YearComplaintsRecallsInvestigationsIssue Index
2018020—
2014000—
2013210—
2012220—
2011170—
2010160—
2009160—
2008150—
2007441—
2006430—
2005420—
2004420—
2003841—
2002Viewing591—
1999011—
1998011—
1997011—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.