RoadVitals

2004 Porsche Cayenne S Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
48
Latest Sep 21, 2018
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
16
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2004 Porsche Cayenne S, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Engine1723.9%
  • Electrical79.9%
  • Transmission45.6%
  • Tires & wheels45.6%
  • Interior & seats45.6%
  • Brakes34.2%
  • Driver assistance34.2%
  • Visibility22.8%
  • Body & structure22.8%
  • Exterior lighting22.8%
  • Airbags22.8%
  • Seat belts11.4%
  • Other / unspecified11.4%
  • Suspension11.4%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

17
reports

From owner reports, verbatim

2004 PORSCHE CAYENNE S. CONSUMER WRITES IN REGARDS TO REIMBURSEMENT FOR VEHICLE FIRE DAMAGES. *AS *JS

NHTSA ID 11131251 · filed Sep 21, 2018

PORSCHE ANNOUNCED THEIR "CAMPAIGN" (RECALL) ON NOVEMBER 14, 2017. I HAVE CALLED SEVERAL PORSCHE DEALERS SINCE THAT TIME, AND THE PARTS FOR THIS RECALL ARE NOT AVAILABLE. ONE DEALER SAYS IT COULD BE "ANOTHER COUPLE OF MONTHS" BEFORE THE PART IS AVAILABLE. THE AH10 CAMPAIGN SAYS THAT THIS SITUATION CAN CAUSE A FIRE! IS THIS WHAT PORSCHE IS WAITING FOR? SOMETHING NEEDS TO BE DONE TO GET THEM TO PRODUCE THE PARTS NECESSARY TO PREVENT SIGNIFICANT INJURY OR DEATH.

NHTSA ID 11058019 · filed Jan 2, 2018
All 17 reports naming engine

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

10
reports

From owner reports, verbatim

PORSCHE HAS RECALLED THE 2011 FOR HEADLIGHT BECOMING LOOSE. I HAVE A 2004 WITH SAME PROBLEM. ANY TYPE OF VIBRATION OR BUMP IT BECOMES LOOSE SAFETY HAZARD WHEN DRIVING AT NIGHT. PORSCHE IS AWARE OF DRIVESHAFT CLUNKING BECAUSE OF FAULTY BUSHINGS AND WILL NOT RECALL DRIVESHAFTS IT CLUNKS WHENN YOU NEED TO ACCELERATE TO PASSS A SEMI BUT ALSO WHEN SLOWING DOWN TO A STOP IT ALSO DOES IT TOO. PORSCHE DEALERBIN WALLINGFORD CT WILL NOT ACKNOWLEDGE WORKSHOP CAMPAIGNS.

NHTSA ID 10882367 · filed Jul 3, 2016

WHILE DRIVING I HEARD A LOUD KNOCKING NOISE AND COMING FROM UNDER THE CENTER CONSOLE AND MY TRUCK STARTED TO SHAKE. I CAME TO A COMPLETE STOP THEN PROCEEDED ON BUT ONCE THE TRUCK GOT OVER 20MPH THE KNOCKING NOISE STARTED AGAIN . *TR

NHTSA ID 10705035 · filed Apr 10, 2015
All 10 reports naming powertrain (other)

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

8
reports

From owner reports, verbatim

2004 PORSCHE CAYENNE. CONSUMER WRITES IN REGARDS TO ISSUES WITH THE FUEL FILTER FLANGE SAFETY RECALL. *LD THE CONSUMER STATED THE FUEL FILTER FLANGE COULD NOT BE REPLACED WITHOUT REPLACING THE FUEL TANK AND THE FUEL LINE. THE CONSUMER REQUESTED THAT MANUFACTURER INCUR THE REPAIR COSTS. *JS

NHTSA ID 11121389 · filed Aug 22, 2018

RECEIVED RECALL NOTICE FOR FILTER FLANGE OF FUEL PUMP. CALLED DEALER WHO SAID DID NOT HAVE REPAIR PARTS AND DOES NOT KNOW WHEN THEY WILL GET THEM. CALLED PORSCHE U.S. AND THEY TOLD ME THE SAME THING. NO DATE FOR RECEIVING PARTS OR REPAIRING MY CAR.

NHTSA ID 11111825 · filed Jul 17, 2018
All 8 reports naming fuel system

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

7
reports

From owner reports, verbatim

WHILE DRIVING WITH BOTH OF MY CHILDREN IN THE RAIN MY ENTIRE CAR LOCKED AND MY WINDSHIELD WIPES STOPPED MY WINDOWS WOULDN'T ROLL DOWN AND MY DOORS LOCKED ON AND OFF MY ALARM SYSTEM STARTED TO GO OFF UNCONTROLLABLY EVEN WHILE DRIVING PORSCHE ISN'T BEING OF ANY HELP GIVING ME RUN AROUNDS ALSO MY CHECK ENGINE LIGHT CAME ON IN THE PROCESS OF THE INCIDENT

NHTSA ID 10852514 · filed Mar 30, 2016

WHILE DRIVING I HEARD A LOUD KNOCKING NOISE AND COMING FROM UNDER THE CENTER CONSOLE AND MY TRUCK STARTED TO SHAKE. I CAME TO A COMPLETE STOP THEN PROCEEDED ON BUT ONCE THE TRUCK GOT OVER 20MPH THE KNOCKING NOISE STARTED AGAIN . *TR

NHTSA ID 10705035 · filed Apr 10, 2015

Too few reports in this category for a page of its own — they appear in the full complaint list.

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

4
reports

From owner reports, verbatim

**UNCONTROLLED ACCELERATION** CAYENNE S ACCELERATED UNCONTROLLABLY WHILE DRIVING. WHILE DRIVING AT APPROX 60 MPH, I ENCOUNTERED TRAFFIC AHEAD AND TOOK MY FOOT OFF THE ACCELERATOR, HOWEVER THE CAR BEGAN ACCELERATING. I TRIED LIFTING THE PEDAL WITH MY FOOT, NO LUCK, APPLIED THE BRAKES AND THE CAR SLOWED, HOWEVER, WHEN I REMOVED MY FOOT FROM THE BRAKE, THE CAYENNE CONTINUED TO ACCELERATE. THE CRUISE CONTROL HAD NOT BEEN ACTIVATED AND WAS OFF. I KEPT PRESSING THE GAS PEDAL AND RELEASING IT AT LEAST A DOZEN TIMES AND FINALLY THE CAYENNE STOPPED ACCELERATING ON ITS OWN, ONLY TO LOSE ANY CONTROL TO ACCELERATE. I COASTED INTO A PARKING LOT AND STOPPED THE CAR. TURNED IT OFF AND RESTARTED - I WAS ABLE TO DRIVE, HOWEVER ACCELERATION WAS VERY SLOW AND GEAR INDICATOR ON THE DASH CLUSTER DISPLAYED A BLACK 'D' IN AN ORANGE SQUARE. THIS IS A SYMBOL THAT DOES NOT EXIST IN THE OWNERS MANUAL. THE CAR SHIFTED THROUGH GEARS NORMALLY. THE RAPID UNCONTROLLED ACCELERATION REPEATED ITSELF AND I WAS ABLE TO PULL INTO ANOTHER PARKING LOT, SLOWING AND STOPPING THE CAR THANKSTO MASSIVE 14" FRONT BRAKES WITH 6 PISTON CALIPERS AND 13"+ REAR BRAKES WITH 4 PISTON CALIPERS. I TURNED THE CAR OFF FOR A FEW MINUTES AND RESTARTED. GEAR SELECTION INDICATOR APPEARED NORMAL AND I WAS ABLE TO DRIVE OFF, HOWEVER ACCELERATION WAS STILL VERYSLOW. DROVE HOME WITH THE RAPID ACCELERATION REPEATING ITSELF AGAIN AND THEN STOPPING AFTER A FEW MILES. THE ONLY REASON THIS DID NOT CAUSE A CRASH IS THE MASSIVE BRAKING POWER OF THE CAYENNE AND ASTUTE DRIVING. I RAN DIAGNOSTIC SOFTWARE WHEN I MADE IT HOME AND THERE WAS AN "ACCELERATOR MODULE" FAILURE REPORTED. THE TAIL LIGHTS, ALARM, CENTRAL LOCKING, AND THE ABILITY TO OPEN THE TAILGATE AT ALL HAVE ALSO FAILED - "REAR LIGHTING CONTROL MODULE" FAILURE. SO WHILE DRIVING, MY TAIL LIGHTS FAILED, CAR ACCELERATED UNCONTROLLABLY AND FAILED TO ACCELERATE IN A SAFE NORMAL MANNER. THIS IS A MAJOR SAFETY ISSUE AND SHOULD BE PROMPTLY ADDRESSED! *TR

NHTSA ID 10303704 · filed Feb 1, 2010

WHEN MERGING ONTO A FREEWAY OR SIMILAR HIGHWAY, THE VEHICLE WILL SOMETIMES JUST DIE IN RESPONSE WHEN YOU HIT THE GAS PEDAL TO INCREASE SPEED TO MATCH OTHER TRAFFIC. THIS CAUSES OTHER TO TAKE AVOIDANCE ACTION AT HIGHWAY SPEEDS AND ON ONE OCCASION A SEMI NEARLY REAR ENDED ME. *NM

NHTSA ID 10143827 · filed Nov 28, 2005

Too few reports in this category for a page of its own — they appear in the full complaint list.

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

4
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2004 PORSCHE CAYENNE S. THE CONTACT STATED THAT THE TREAD WALL SEPARATED ON ALL FOUR OF THE TIRES. THE TIRES WERE INSPECTED BUT WERE NOT DIAGNOSED. THE TIRES HAD NOT BEEN REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 129,000. THE TIRE FAILURE MILEAGE WAS UNKNOWN. UPDATED 10/17/13*LJ THE CONSUMER PURCHASED THE TIRES FROM A TIRE RETAILER. THE TIRE SEPARATED ON THE SIDE WALL PREMATURELY.

NHTSA ID 10536961 · filed Aug 23, 2013

2004 PORSCHE CAYENNE S WITH 15,000 MILES HAD FLAT TIRE. DEFECTIVE COLLAPSIBLE SPARE TIRE PROVIDED BY PORSCHE FAILED TO INFLATE AFTER REPEATED ATTEMPTS BY PORSCHE ROADSIDE ASSISTANCE AND COULD NOT BE USED. COLLAPSIBLE SPARE IS VREDESTEIN SPACEMASTER 195/75-18 106P , DOT: DVVB4103.. , E4 0216520. COLLAPSIBLE SPARE TIRE MUST WORK WHEN NEEDED AND IS A SAFETY CONCERN AS IT COULD LEAVE YOU STRANDED IN A DANGEROUS PLACE WITHOUT RECOURSE. PORSCHE NA REFUSED TO REPLACE THE PART DUE TO THE EXPIRATION OF THE NEW CAR LIMITED WARRANTY. DEFECTIVE PART IS AVAILABLE. *TR

NHTSA ID 10262089 · filed Mar 16, 2009

Too few reports in this category for a page of its own — they appear in the full complaint list.

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

4
reports

From owner reports, verbatim

**UNCONTROLLED ACCELERATION** CAYENNE S ACCELERATED UNCONTROLLABLY WHILE DRIVING. WHILE DRIVING AT APPROX 60 MPH, I ENCOUNTERED TRAFFIC AHEAD AND TOOK MY FOOT OFF THE ACCELERATOR, HOWEVER THE CAR BEGAN ACCELERATING. I TRIED LIFTING THE PEDAL WITH MY FOOT, NO LUCK, APPLIED THE BRAKES AND THE CAR SLOWED, HOWEVER, WHEN I REMOVED MY FOOT FROM THE BRAKE, THE CAYENNE CONTINUED TO ACCELERATE. THE CRUISE CONTROL HAD NOT BEEN ACTIVATED AND WAS OFF. I KEPT PRESSING THE GAS PEDAL AND RELEASING IT AT LEAST A DOZEN TIMES AND FINALLY THE CAYENNE STOPPED ACCELERATING ON ITS OWN, ONLY TO LOSE ANY CONTROL TO ACCELERATE. I COASTED INTO A PARKING LOT AND STOPPED THE CAR. TURNED IT OFF AND RESTARTED - I WAS ABLE TO DRIVE, HOWEVER ACCELERATION WAS VERY SLOW AND GEAR INDICATOR ON THE DASH CLUSTER DISPLAYED A BLACK 'D' IN AN ORANGE SQUARE. THIS IS A SYMBOL THAT DOES NOT EXIST IN THE OWNERS MANUAL. THE CAR SHIFTED THROUGH GEARS NORMALLY. THE RAPID UNCONTROLLED ACCELERATION REPEATED ITSELF AND I WAS ABLE TO PULL INTO ANOTHER PARKING LOT, SLOWING AND STOPPING THE CAR THANKSTO MASSIVE 14" FRONT BRAKES WITH 6 PISTON CALIPERS AND 13"+ REAR BRAKES WITH 4 PISTON CALIPERS. I TURNED THE CAR OFF FOR A FEW MINUTES AND RESTARTED. GEAR SELECTION INDICATOR APPEARED NORMAL AND I WAS ABLE TO DRIVE OFF, HOWEVER ACCELERATION WAS STILL VERYSLOW. DROVE HOME WITH THE RAPID ACCELERATION REPEATING ITSELF AGAIN AND THEN STOPPING AFTER A FEW MILES. THE ONLY REASON THIS DID NOT CAUSE A CRASH IS THE MASSIVE BRAKING POWER OF THE CAYENNE AND ASTUTE DRIVING. I RAN DIAGNOSTIC SOFTWARE WHEN I MADE IT HOME AND THERE WAS AN "ACCELERATOR MODULE" FAILURE REPORTED. THE TAIL LIGHTS, ALARM, CENTRAL LOCKING, AND THE ABILITY TO OPEN THE TAILGATE AT ALL HAVE ALSO FAILED - "REAR LIGHTING CONTROL MODULE" FAILURE. SO WHILE DRIVING, MY TAIL LIGHTS FAILED, CAR ACCELERATED UNCONTROLLABLY AND FAILED TO ACCELERATE IN A SAFE NORMAL MANNER. THIS IS A MAJOR SAFETY ISSUE AND SHOULD BE PROMPTLY ADDRESSED! *TR

NHTSA ID 10303704 · filed Feb 1, 2010

TAIL GATE FAILS TO REMAIN OPEN IN COLD WEATHER. IT FELL, STRIKING THE BACK OF A PERSON. THE WEATHER WAS BELOW 32 DEGREES F AND THERE WAS NO SNOW OR ICE ON THE TAIL GATE. APPEARS THAT SPRINGS/HYDRAULIC DEVICES FAIL IN COLD WEATHER. *JB

NHTSA ID 10184464 · filed Mar 7, 2007

Too few reports in this category for a page of its own — they appear in the full complaint list.

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

3
reports

From owner reports, verbatim

TL*- THE CONTACT STATED THAT WHILE DRIVING THE 2004 PORSCHE CAYENNE AT 35 MPH THE VEHICLE IN FRONT OF HER STOPPED ABRUPTLY AND SHE REAR ENDED THE VEHICLE. THE DRIVER'S SIDE AIR BAG DID NOT DEPLOY. THE CONTACT SUSTAINED CHEST AND NECK INJURIES , BUMPS AND BRUISES, AND WAS TRANSPORTED TO A HOSPITAL. TISCHER PORSCHE REQUESTED THAT THE CONTACT TAKE THE VEHICLE TO COLLISION WORKS, INC TO INVESTIGATE WHY THE AIR BAG DID NOT DEPLOY. TISCHER PORSCHE TOWED THE VEHICLE TO JEFF AT COLLISION WORKS, WHO DETERMINED THAT THE DRIVER'S SIDE AIR BAG DID NOT DEPLOY BECAUSE SHE WAS USING THE SET BELT. THE PASSENGER SIDE DID DEPLOY BECAUSE THERE WAS NO SEAT BELT IN USE. *AK UPDATED 2/22/2007 - PRIOR TO THIS ACCIDENT AT 4085 MILES THE VEHICLE'S AIR BAG LIGHT ILLUMINATED. THE DEALER INSTALLED SPEC ORDER AIR BAG AND RESOLDERED CONNECTION FOR SIDE AIR BAG. THE CONSUMER HEARD EXCESSIVE NOISE WHILE BRAKING. THE DEALER REPLACED THE BRAKE PADS. THE STEERING WHEEL VIBRATED AT HIGHWAY SPEEDS. THE DEALER RECOMMENDED REPLACING THE TIRES BECAUSE THEY WERE CHOPPED. *NM

NHTSA ID 10181449 · filed Feb 2, 2007

VEHICLE FAILED ON AT LEAST THREE OCCASIONS TO INITIATE ABS STEERING TO STAY IN LANE ON SNOW PACKED ROAD ON DOWNHILL GRADE. BRAKES INITIALLY GRABBED AND FOUR WHEEL DRIVE WOULD NOT REACT TO DRIVER INPUT TO OBTAIN STEERING CONTROL DURING PROLONGED SLIDE. VEHICLE WAS EQUIPPED AS SOLD WITHOUT MODIFICATIONS. *AK

NHTSA ID 10059909 · filed Feb 27, 2004

Too few reports in this category for a page of its own — they appear in the full complaint list.

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

3
reports

From owner reports, verbatim

WHILE DRIVING WITH BOTH OF MY CHILDREN IN THE RAIN MY ENTIRE CAR LOCKED AND MY WINDSHIELD WIPES STOPPED MY WINDOWS WOULDN'T ROLL DOWN AND MY DOORS LOCKED ON AND OFF MY ALARM SYSTEM STARTED TO GO OFF UNCONTROLLABLY EVEN WHILE DRIVING PORSCHE ISN'T BEING OF ANY HELP GIVING ME RUN AROUNDS ALSO MY CHECK ENGINE LIGHT CAME ON IN THE PROCESS OF THE INCIDENT

NHTSA ID 10852514 · filed Mar 30, 2016

THE PORSCHE CAYENNE IS NOTORIOUS FOR DRIVE / CARDAN SHAFT FAILURES. HAD BAD DRIVE SHAFT NOISES, AND SUBSEQUENT PREMATURE FAILURE, IT WAS A WORN CENTER SUPPORT DAMPENER AND A FAULTY CENTER SUPPORT BEARING. I EXPERIENCED BANGING, BUMPING, GRINDING NOISES FROM MY PORSCHE CAYENNE AND WAS UNAWARE AT THE TIME IT WAS THE DRIVE SHAFT. I HAVE OUTLINED THE NOISES AND CAUSES BELOW: - A CLANKING OR CLUNKING NOISE WHILE ACCELERATING OR FROM DECELERATION TO ACCELERATION AROUND 35TO 40MPH AND WHILE CAYENNE WAS SHIFTING FROM 2ND TO 3RD TO 4TH GEAR. AROUND 5TH AND 6TH GEAR GOING AROUND 50-60 MPH IT STOPPED. IF I KEPT THE RPM UNDER 200 IT SEEMED TO RUN OK, NO ISSUE, BUT IF I PRESSED THE ACCELERATOR HARD OR GUNNED IT, IT WENT HAYWIRE. IT WAS THE RESULT OF A WORN AND DAMAGED DAMPENER OR DIAPHRAGM LOCATED ON THE CENTER SUPPORT BEARING. THIS CONDITION WILL ALLOW FOR THE DRIVE SHAFT TO TRAVEL UP AND DOWN WITH VARIATIONS IN DRIVE LINE TORQUE. THIS MOVEMENT WILL PRODUCE A LOUD CLANKING OR CLUNKING SOUND AND MAKE FOR A VERY UNCOMFORTABLE RIDE. I LATER FOUND OUT THAT THIS CONDITION IS ONE OF THE MOST COMMON FAILURES ON THE CAYENNE DRIVE SHAFT, ALL MODELS 2003 TO 2006. THIS SHOULD BE A RECALL AND FREE FIX BY PORSCHE BECAUSE IT HAS HAPPENED TO SO MANY OF THE VEHICLES AND MODEL YEARS STATED ABOVE! BUT NO, PORSCHE QUOTED ME $2,500 TO FIX IT. NOT FIX THE PROBLEM AREA, THE HARD RUBBER DAMPENER ON THE CENTER SUPPORT SHAFT OF THE POWER TRAIN, WHICH BY THE WAY IS POSSIBLE. NO, PORSCHE WOULD ONLY REPLACE THE ENTIRE POWER TRAIN FOR $2,500. *JS

NHTSA ID 10585738 · filed Apr 30, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

2
reports

From owner reports, verbatim

**UNCONTROLLED ACCELERATION** CAYENNE S ACCELERATED UNCONTROLLABLY WHILE DRIVING. WHILE DRIVING AT APPROX 60 MPH, I ENCOUNTERED TRAFFIC AHEAD AND TOOK MY FOOT OFF THE ACCELERATOR, HOWEVER THE CAR BEGAN ACCELERATING. I TRIED LIFTING THE PEDAL WITH MY FOOT, NO LUCK, APPLIED THE BRAKES AND THE CAR SLOWED, HOWEVER, WHEN I REMOVED MY FOOT FROM THE BRAKE, THE CAYENNE CONTINUED TO ACCELERATE. THE CRUISE CONTROL HAD NOT BEEN ACTIVATED AND WAS OFF. I KEPT PRESSING THE GAS PEDAL AND RELEASING IT AT LEAST A DOZEN TIMES AND FINALLY THE CAYENNE STOPPED ACCELERATING ON ITS OWN, ONLY TO LOSE ANY CONTROL TO ACCELERATE. I COASTED INTO A PARKING LOT AND STOPPED THE CAR. TURNED IT OFF AND RESTARTED - I WAS ABLE TO DRIVE, HOWEVER ACCELERATION WAS VERY SLOW AND GEAR INDICATOR ON THE DASH CLUSTER DISPLAYED A BLACK 'D' IN AN ORANGE SQUARE. THIS IS A SYMBOL THAT DOES NOT EXIST IN THE OWNERS MANUAL. THE CAR SHIFTED THROUGH GEARS NORMALLY. THE RAPID UNCONTROLLED ACCELERATION REPEATED ITSELF AND I WAS ABLE TO PULL INTO ANOTHER PARKING LOT, SLOWING AND STOPPING THE CAR THANKSTO MASSIVE 14" FRONT BRAKES WITH 6 PISTON CALIPERS AND 13"+ REAR BRAKES WITH 4 PISTON CALIPERS. I TURNED THE CAR OFF FOR A FEW MINUTES AND RESTARTED. GEAR SELECTION INDICATOR APPEARED NORMAL AND I WAS ABLE TO DRIVE OFF, HOWEVER ACCELERATION WAS STILL VERYSLOW. DROVE HOME WITH THE RAPID ACCELERATION REPEATING ITSELF AGAIN AND THEN STOPPING AFTER A FEW MILES. THE ONLY REASON THIS DID NOT CAUSE A CRASH IS THE MASSIVE BRAKING POWER OF THE CAYENNE AND ASTUTE DRIVING. I RAN DIAGNOSTIC SOFTWARE WHEN I MADE IT HOME AND THERE WAS AN "ACCELERATOR MODULE" FAILURE REPORTED. THE TAIL LIGHTS, ALARM, CENTRAL LOCKING, AND THE ABILITY TO OPEN THE TAILGATE AT ALL HAVE ALSO FAILED - "REAR LIGHTING CONTROL MODULE" FAILURE. SO WHILE DRIVING, MY TAIL LIGHTS FAILED, CAR ACCELERATED UNCONTROLLABLY AND FAILED TO ACCELERATE IN A SAFE NORMAL MANNER. THIS IS A MAJOR SAFETY ISSUE AND SHOULD BE PROMPTLY ADDRESSED! *TR

NHTSA ID 10303704 · filed Feb 1, 2010

2004 PORSCHE CAYENNE HAD THE FOLLOWING REPAIRS PERFORMED ON THE VEHICLE: REAR HATCH LID ADJUSTED, DOME LIGHT COVERS REPLACED, AUDIO UNIT REPLACED, ETC...***NO ANSWER REQUIRED***. *MR THE TRANSMISSION JERKS AND BANGED AT SLOW SPEEDS. THE DEALER UPDATED THE TRANSMISSION CONTROL UNIT. THE VEHICLE ALSO EXPERIENCED STALLING PROBLEMS. THE REMOTE ENTRY REMOTE LOST IT'S PROGRAMMING AND HAD A POOR SIGNAL. AT TIME ALL THE DOOR LOCKS WOULD NOT UNLOCK USING THE KEYLESS ENTRY SYSTEM. THE VEHICLE EXPERIENCED SUSPENSION PROBLEMS. THE REAR HATCH LIGHT WOUOLD NOT TURN OFF BECAUSE THE HATCH WAS MISADJUSTED. THE CONSUMER FELT THAT THE HORN WAS NOT LOUD ENOUGH. THE VEHICLE SHIMMIED AT HIGHWAY SPEEDS AND A VIBRATION COULD BE FELT IN THE STEERING WHEEL. THE HEADLAMPS FOGGED UP. THE DRIVER'S SIDE MIRROR OULD NOT FOLD IN AUTOMATICALLY. THE RADIO AND OTHER ACCESORIES WOULD NOT TURN OFF WHENT HE KEY WAS REMOVED FROM THE IGNITION. THE HOOD WAS HAD TO RAISE BECAUSE THE TAILGATE SHOCKS FAILED. THE REAR HATCH WOULD NOT CLOSE BECAUSE IT WAS MISALIGNED. THE REAR ROOF MOLDING WOULD NOT STAY IN PLACE. THE RADIO PRODUCED NO SOUND AT TIME IN THE RADIO OR CD MODE. THE INSTRUMENT CLUSTER HAD TO BE UPDATED. THE SUNROOF WOULD NOT CLOSE FLUSH WITH THE ROOF. THE VEHICLE HAS BEEN OUT OF SERVICE FOR A TOTAL OF 32 DAYS SINCE THE VEHICLE WAS PURCHASED. *NM

NHTSA ID 10136709 · filed Sep 2, 2005

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

2
reports

From owner reports, verbatim

DRIVER SIDE DOOR WILL NOT OPEN FROM INSIDE OR OUTSIDE WITHOUT WARNING LUCKILY IT HAPPENED TO MY YOUNG SON SO HE COULD GET OUT AND GET IN FROM OTHER DOOR TO DRIVE TO DEALER. DEALER HAD TO REPLACE THE NEW DOOR LOCK, ACCORDING TO DEALER SAME THING HAD HAPPENED TO FEW CARS.IN THE PAST. MY CONCERN IS WHAT WOULD HAVE HAPPENED IS IT WAS ME OR MY WIFE , WE ARE NOT FLEXIBLE ENOUGH TO GET OUT FROM OTHER DOORS. WHAT HAPPENS IN CASE OF EMERGENCY WHEN YOU CAN NOT OPEN THE DOOR. IT IS A SAFETY ISSUE AND DOOR LOCKS SHOULD BE RECALLED FOR OLDER MODELS THERE SHOULD ALWAYS BE WAY TO OPEN DRIVERSIDE DOOR MANUALLY IN CASE OF EMERGENCY. *TR

NHTSA ID 10618496 · filed Aug 3, 2014

2004 PORSCHE CAYENNE HAD THE FOLLOWING REPAIRS PERFORMED ON THE VEHICLE: REAR HATCH LID ADJUSTED, DOME LIGHT COVERS REPLACED, AUDIO UNIT REPLACED, ETC...***NO ANSWER REQUIRED***. *MR THE TRANSMISSION JERKS AND BANGED AT SLOW SPEEDS. THE DEALER UPDATED THE TRANSMISSION CONTROL UNIT. THE VEHICLE ALSO EXPERIENCED STALLING PROBLEMS. THE REMOTE ENTRY REMOTE LOST IT'S PROGRAMMING AND HAD A POOR SIGNAL. AT TIME ALL THE DOOR LOCKS WOULD NOT UNLOCK USING THE KEYLESS ENTRY SYSTEM. THE VEHICLE EXPERIENCED SUSPENSION PROBLEMS. THE REAR HATCH LIGHT WOUOLD NOT TURN OFF BECAUSE THE HATCH WAS MISADJUSTED. THE CONSUMER FELT THAT THE HORN WAS NOT LOUD ENOUGH. THE VEHICLE SHIMMIED AT HIGHWAY SPEEDS AND A VIBRATION COULD BE FELT IN THE STEERING WHEEL. THE HEADLAMPS FOGGED UP. THE DRIVER'S SIDE MIRROR OULD NOT FOLD IN AUTOMATICALLY. THE RADIO AND OTHER ACCESORIES WOULD NOT TURN OFF WHENT HE KEY WAS REMOVED FROM THE IGNITION. THE HOOD WAS HAD TO RAISE BECAUSE THE TAILGATE SHOCKS FAILED. THE REAR HATCH WOULD NOT CLOSE BECAUSE IT WAS MISALIGNED. THE REAR ROOF MOLDING WOULD NOT STAY IN PLACE. THE RADIO PRODUCED NO SOUND AT TIME IN THE RADIO OR CD MODE. THE INSTRUMENT CLUSTER HAD TO BE UPDATED. THE SUNROOF WOULD NOT CLOSE FLUSH WITH THE ROOF. THE VEHICLE HAS BEEN OUT OF SERVICE FOR A TOTAL OF 32 DAYS SINCE THE VEHICLE WAS PURCHASED. *NM

NHTSA ID 10136709 · filed Sep 2, 2005

Too few reports in this category for a page of its own — they appear in the full complaint list.

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

2
reports

From owner reports, verbatim

PORSCHE HAS RECALLED THE 2011 FOR HEADLIGHT BECOMING LOOSE. I HAVE A 2004 WITH SAME PROBLEM. ANY TYPE OF VIBRATION OR BUMP IT BECOMES LOOSE SAFETY HAZARD WHEN DRIVING AT NIGHT. PORSCHE IS AWARE OF DRIVESHAFT CLUNKING BECAUSE OF FAULTY BUSHINGS AND WILL NOT RECALL DRIVESHAFTS IT CLUNKS WHENN YOU NEED TO ACCELERATE TO PASSS A SEMI BUT ALSO WHEN SLOWING DOWN TO A STOP IT ALSO DOES IT TOO. PORSCHE DEALERBIN WALLINGFORD CT WILL NOT ACKNOWLEDGE WORKSHOP CAMPAIGNS.

NHTSA ID 10882367 · filed Jul 3, 2016

**UNCONTROLLED ACCELERATION** CAYENNE S ACCELERATED UNCONTROLLABLY WHILE DRIVING. WHILE DRIVING AT APPROX 60 MPH, I ENCOUNTERED TRAFFIC AHEAD AND TOOK MY FOOT OFF THE ACCELERATOR, HOWEVER THE CAR BEGAN ACCELERATING. I TRIED LIFTING THE PEDAL WITH MY FOOT, NO LUCK, APPLIED THE BRAKES AND THE CAR SLOWED, HOWEVER, WHEN I REMOVED MY FOOT FROM THE BRAKE, THE CAYENNE CONTINUED TO ACCELERATE. THE CRUISE CONTROL HAD NOT BEEN ACTIVATED AND WAS OFF. I KEPT PRESSING THE GAS PEDAL AND RELEASING IT AT LEAST A DOZEN TIMES AND FINALLY THE CAYENNE STOPPED ACCELERATING ON ITS OWN, ONLY TO LOSE ANY CONTROL TO ACCELERATE. I COASTED INTO A PARKING LOT AND STOPPED THE CAR. TURNED IT OFF AND RESTARTED - I WAS ABLE TO DRIVE, HOWEVER ACCELERATION WAS VERY SLOW AND GEAR INDICATOR ON THE DASH CLUSTER DISPLAYED A BLACK 'D' IN AN ORANGE SQUARE. THIS IS A SYMBOL THAT DOES NOT EXIST IN THE OWNERS MANUAL. THE CAR SHIFTED THROUGH GEARS NORMALLY. THE RAPID UNCONTROLLED ACCELERATION REPEATED ITSELF AND I WAS ABLE TO PULL INTO ANOTHER PARKING LOT, SLOWING AND STOPPING THE CAR THANKSTO MASSIVE 14" FRONT BRAKES WITH 6 PISTON CALIPERS AND 13"+ REAR BRAKES WITH 4 PISTON CALIPERS. I TURNED THE CAR OFF FOR A FEW MINUTES AND RESTARTED. GEAR SELECTION INDICATOR APPEARED NORMAL AND I WAS ABLE TO DRIVE OFF, HOWEVER ACCELERATION WAS STILL VERYSLOW. DROVE HOME WITH THE RAPID ACCELERATION REPEATING ITSELF AGAIN AND THEN STOPPING AFTER A FEW MILES. THE ONLY REASON THIS DID NOT CAUSE A CRASH IS THE MASSIVE BRAKING POWER OF THE CAYENNE AND ASTUTE DRIVING. I RAN DIAGNOSTIC SOFTWARE WHEN I MADE IT HOME AND THERE WAS AN "ACCELERATOR MODULE" FAILURE REPORTED. THE TAIL LIGHTS, ALARM, CENTRAL LOCKING, AND THE ABILITY TO OPEN THE TAILGATE AT ALL HAVE ALSO FAILED - "REAR LIGHTING CONTROL MODULE" FAILURE. SO WHILE DRIVING, MY TAIL LIGHTS FAILED, CAR ACCELERATED UNCONTROLLABLY AND FAILED TO ACCELERATE IN A SAFE NORMAL MANNER. THIS IS A MAJOR SAFETY ISSUE AND SHOULD BE PROMPTLY ADDRESSED! *TR

NHTSA ID 10303704 · filed Feb 1, 2010

Too few reports in this category for a page of its own — they appear in the full complaint list.

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

2
reports

From owner reports, verbatim

TL*- THE CONTACT STATED THAT WHILE DRIVING THE 2004 PORSCHE CAYENNE AT 35 MPH THE VEHICLE IN FRONT OF HER STOPPED ABRUPTLY AND SHE REAR ENDED THE VEHICLE. THE DRIVER'S SIDE AIR BAG DID NOT DEPLOY. THE CONTACT SUSTAINED CHEST AND NECK INJURIES , BUMPS AND BRUISES, AND WAS TRANSPORTED TO A HOSPITAL. TISCHER PORSCHE REQUESTED THAT THE CONTACT TAKE THE VEHICLE TO COLLISION WORKS, INC TO INVESTIGATE WHY THE AIR BAG DID NOT DEPLOY. TISCHER PORSCHE TOWED THE VEHICLE TO JEFF AT COLLISION WORKS, WHO DETERMINED THAT THE DRIVER'S SIDE AIR BAG DID NOT DEPLOY BECAUSE SHE WAS USING THE SET BELT. THE PASSENGER SIDE DID DEPLOY BECAUSE THERE WAS NO SEAT BELT IN USE. *AK UPDATED 2/22/2007 - PRIOR TO THIS ACCIDENT AT 4085 MILES THE VEHICLE'S AIR BAG LIGHT ILLUMINATED. THE DEALER INSTALLED SPEC ORDER AIR BAG AND RESOLDERED CONNECTION FOR SIDE AIR BAG. THE CONSUMER HEARD EXCESSIVE NOISE WHILE BRAKING. THE DEALER REPLACED THE BRAKE PADS. THE STEERING WHEEL VIBRATED AT HIGHWAY SPEEDS. THE DEALER RECOMMENDED REPLACING THE TIRES BECAUSE THEY WERE CHOPPED. *NM

NHTSA ID 10181449 · filed Feb 2, 2007

DT: THE AIR BAG AND THE CHECK LIGHTS CAME ON. THE CONSUMER CONTACTED THE DEALER AND THEY SAID THEY COULD NOT SERVICE THE CAR UNTIL 10/17/2005. CALLED PORSCHE CUSTOMER SERVICE, AND THEY SAID THEY COULD HELP. THE CONSUMER BELIEVED THIS WAS A SAFETY HAZARD, AND HE DID NOT WANT TO DRIVE THE CAR.*AK *JB

NHTSA ID 10137463 · filed Oct 20, 2005

Too few reports in this category for a page of its own — they appear in the full complaint list.

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

1
report

From owner reports, verbatim

WHILE DRIVING I HEARD A LOUD KNOCKING NOISE AND COMING FROM UNDER THE CENTER CONSOLE AND MY TRUCK STARTED TO SHAKE. I CAME TO A COMPLETE STOP THEN PROCEEDED ON BUT ONCE THE TRUCK GOT OVER 20MPH THE KNOCKING NOISE STARTED AGAIN . *TR

NHTSA ID 10705035 · filed Apr 10, 2015

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

1
report

From owner reports, verbatim

2004 PORSCHE CAYENNE HAD THE FOLLOWING REPAIRS PERFORMED ON THE VEHICLE: REAR HATCH LID ADJUSTED, DOME LIGHT COVERS REPLACED, AUDIO UNIT REPLACED, ETC...***NO ANSWER REQUIRED***. *MR THE TRANSMISSION JERKS AND BANGED AT SLOW SPEEDS. THE DEALER UPDATED THE TRANSMISSION CONTROL UNIT. THE VEHICLE ALSO EXPERIENCED STALLING PROBLEMS. THE REMOTE ENTRY REMOTE LOST IT'S PROGRAMMING AND HAD A POOR SIGNAL. AT TIME ALL THE DOOR LOCKS WOULD NOT UNLOCK USING THE KEYLESS ENTRY SYSTEM. THE VEHICLE EXPERIENCED SUSPENSION PROBLEMS. THE REAR HATCH LIGHT WOUOLD NOT TURN OFF BECAUSE THE HATCH WAS MISADJUSTED. THE CONSUMER FELT THAT THE HORN WAS NOT LOUD ENOUGH. THE VEHICLE SHIMMIED AT HIGHWAY SPEEDS AND A VIBRATION COULD BE FELT IN THE STEERING WHEEL. THE HEADLAMPS FOGGED UP. THE DRIVER'S SIDE MIRROR OULD NOT FOLD IN AUTOMATICALLY. THE RADIO AND OTHER ACCESORIES WOULD NOT TURN OFF WHENT HE KEY WAS REMOVED FROM THE IGNITION. THE HOOD WAS HAD TO RAISE BECAUSE THE TAILGATE SHOCKS FAILED. THE REAR HATCH WOULD NOT CLOSE BECAUSE IT WAS MISALIGNED. THE REAR ROOF MOLDING WOULD NOT STAY IN PLACE. THE RADIO PRODUCED NO SOUND AT TIME IN THE RADIO OR CD MODE. THE INSTRUMENT CLUSTER HAD TO BE UPDATED. THE SUNROOF WOULD NOT CLOSE FLUSH WITH THE ROOF. THE VEHICLE HAS BEEN OUT OF SERVICE FOR A TOTAL OF 32 DAYS SINCE THE VEHICLE WAS PURCHASED. *NM

NHTSA ID 10136709 · filed Sep 2, 2005

Too few reports in this category for a page of its own — they appear in the full complaint list.

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

1
report

From owner reports, verbatim

2004 PORSCHE CAYENNE HAD THE FOLLOWING REPAIRS PERFORMED ON THE VEHICLE: REAR HATCH LID ADJUSTED, DOME LIGHT COVERS REPLACED, AUDIO UNIT REPLACED, ETC...***NO ANSWER REQUIRED***. *MR THE TRANSMISSION JERKS AND BANGED AT SLOW SPEEDS. THE DEALER UPDATED THE TRANSMISSION CONTROL UNIT. THE VEHICLE ALSO EXPERIENCED STALLING PROBLEMS. THE REMOTE ENTRY REMOTE LOST IT'S PROGRAMMING AND HAD A POOR SIGNAL. AT TIME ALL THE DOOR LOCKS WOULD NOT UNLOCK USING THE KEYLESS ENTRY SYSTEM. THE VEHICLE EXPERIENCED SUSPENSION PROBLEMS. THE REAR HATCH LIGHT WOUOLD NOT TURN OFF BECAUSE THE HATCH WAS MISADJUSTED. THE CONSUMER FELT THAT THE HORN WAS NOT LOUD ENOUGH. THE VEHICLE SHIMMIED AT HIGHWAY SPEEDS AND A VIBRATION COULD BE FELT IN THE STEERING WHEEL. THE HEADLAMPS FOGGED UP. THE DRIVER'S SIDE MIRROR OULD NOT FOLD IN AUTOMATICALLY. THE RADIO AND OTHER ACCESORIES WOULD NOT TURN OFF WHENT HE KEY WAS REMOVED FROM THE IGNITION. THE HOOD WAS HAD TO RAISE BECAUSE THE TAILGATE SHOCKS FAILED. THE REAR HATCH WOULD NOT CLOSE BECAUSE IT WAS MISALIGNED. THE REAR ROOF MOLDING WOULD NOT STAY IN PLACE. THE RADIO PRODUCED NO SOUND AT TIME IN THE RADIO OR CD MODE. THE INSTRUMENT CLUSTER HAD TO BE UPDATED. THE SUNROOF WOULD NOT CLOSE FLUSH WITH THE ROOF. THE VEHICLE HAS BEEN OUT OF SERVICE FOR A TOTAL OF 32 DAYS SINCE THE VEHICLE WAS PURCHASED. *NM

NHTSA ID 10136709 · filed Sep 2, 2005

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .