RoadVitals

2025 Prevost X3-45 Commuter

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Feb 17, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2025 Prevost X3-45 Commuter. 2 safety recalls have been issued covering this model year; and 1 manufacturer communication is on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
26V093000

SEATS:CRITICAL FASTENERS

Feb 17, 2026
132 units potentially affected
The defect: Prevost Car (US) Inc. (Prevost) is recalling certain 2025-2026 X3-45 commuter buses. The passenger seat anchors may have been improperly installed.
The risk: An improperly installed seat anchor may not adequately restrain the seat occupant, increasing the risk of injury during a crash.
The remedy: Prevost will inspect and reinstall the seat anchor as necessary, free of charge. Owner notification letters were mailed March 10, 2026. Owners may contact Prevost's customer service at 1-866-870-2046. Prevost's number for this recall is SR26-304. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 27, 2026.
Prevost Car (US) Inc.Manufacturer number SR26-304View on NHTSA.gov
25V738000

EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:; SEAT BELTS:REAR/OTHER:ANCHORAGE

Oct 29, 2025
31 units potentially affected
The defect: Prevost Car (US) Inc. (Prevost) is recalling certain 2025 X3-45 Commuter buses. The wheelchair seat belt anchorage may have been improperly installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
The risk: An improperly installed seat belt anchorage can detach during a crash, increasing the risk of injury.
The remedy: Prevost will inspect and reinstall the seat belt anchorage as necessary, free of charge. Owner notification letters were mailed November 6, 2025. Owners may contact Prevost's customer service at 1-866-870-2046. Prevost's number for this recall is SR25-311. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 7, 2025.
Prevost Car (US) Inc.Manufacturer number SR25-311View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

MI26-00

ENGINE

The gasket thickness was increased from 1.5 mm to 3 mm to prevent interference between the collar ends, which previously made it impossible to reach the specified tightening torque. Increasing the gasket thickness ensures sufficient clearance between the collar ends and thus guarantees optimal tightening.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Prevost X3-45 Commuter by model year
YearComplaintsRecallsInvestigationsIssue Index
2026010—
2025Viewing020—
2024000—
2023081—
20220111—
20210151—
2020031—
2019041—
2018051—
2017031—
2016011—
2015011—
2014011—
2013011—
2012011—
2011011—
2010011—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.