RoadVitals

2015 Prime Time Crusader

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Jul 18, 2018
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Apr 22, 2016
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 3 NHTSA owner-reported complaints for the 2015 Prime Time Crusader, most frequently naming the other / unspecified, body & structure and suspension categories. 1 safety recall has been issued covering this model year; and 1 manufacturer communication is on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Other / unspecified240.0%
  • Body & structure120.0%
  • Suspension120.0%
  • Tires & wheels120.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
16V237000

EQUIPMENT:OTHER:LABELS

Apr 22, 2016
159 units potentially affected
The defect: Forest River, Inc. (Forest River) is recalling certain model year 2015-2017 Prime Time Crusader trailers, model CSF370BHQ, manufactured August 26, 2014, to March 3, 2016. The Federal Placard on the affected trailers incorrectly indicates the Cargo Carrying Capacity (CCC) as 800-900 pounds, when the correct CCC is 2700 to 2800 pounds. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
The risk: The vehicle operator does not have accurate information regarding the vehicle's Cargo Carrying Capacity as currently indicated on the Federal Placard.
The remedy: Forest River will notify owners, and dealers will install a corrected Federal Placard, free of charge. The recall began on June 15, 2016. Owners may contact Forest River customer service at 1-574-862-1025. Forest River's number for this recall is 49-04172016-0178.
Forest River, Inc.Manufacturer number 49-04172016-0178View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structure
Filed Jul 18, 2018

NOTICED THAT THE WALL BETWEEN KITCHEN SLIDE AND BEDROOM SLIDE WAS BOWED WAY OUT, AND THEN WE NOTICED THE FLOOR STARTED TO GET REAL SOFT, AND THE HOLDING TANKS LEAKED IN THE UNDER SIDE OF THE RV WE WOULDN'T OF NOTICED IF IT WASN'T FOR WATER DRIPPING FROM UNDER IT AND A REAL BUD SMELL INSIDE. A SHORT TIME LATER SENT EMAIL AND PICTURES TO MANUFACTURER. THE RV WAS SET UP AT THE TIME.

NHTSA ID
11112215
Incident
Sep 26, 2016
Mileage
1,800 mi
Other / unspecifiedTires & wheels
Filed Feb 13, 2018

5TH WHEEL TRAILER TIRE SPEC CALLS FOR ST235/80R16/E TIRES @ 80 PSI FOR A RATING OF 3520LBS/TIRE. TRAILER DELIVERED WITH ST225/75R15/D @ 80PSI FOR A RATING OF 2480 LBS/TIRE. IN ADDITION, ALUMINUM WHEELS SUPPLIED WITH WHEEL RATING OF ONLY 2150 LBS/EA. TRAILER GVWR 10121LBS. CONTACTED MANUFACTURER TO RESOLVE ISSUE. DOUBLE CHECKED FRAME AND TRAILER VIN NUMBERS FOR MISMATCH. TOOK PICTURES OF VIN NUMBERS, WHEEL/TIRES ON TRAILER AND SENT TO MANUFACTURER. TOOK COMPLAINT UP TO MANAGEMENT LEVEL ONLY TO RECEIVE RESPONSE OF "WE RESPECTFULLY DECLINE ANY ASSISTANCE WITH THIS CONCERN". THEY STATED TRAILER HAD CORRECT WHEELS AND TIRES WHEN IT LEFT THE FACTORY ACCORDING TO THEIR RECORDS TIRES SUPPLIED WITH TRAILER DO NOT MEET FACTORY SPECS, WHEELS SUPPLIED DO NOT EVEN MEET WEIGHT/INFLATION REQUIREMENTS FOR THE TIRES. I FEEL THIS SITUATION IS A DANGEROUS COMBINATION AND CANNOT SAFELY DRIVE VEHICLE UNTIL WHEELS AND TIRES ARE REPLACED. IF MANUFACTURER DID SUPPLY CORRECT WHEELS/TIRES, THE DEALER SELLING THE TRAILER MUST HAVE SWAPPED THEM OUT BUT NOBODY WILLING TO CONFRONT THE ISSUE. THIS SITUATION WAS ONLY DISCOVERED WHEN LOOKING TO REPLACE THE FACTORY RUBBER WITH QUALITY TIRES DUE TO MANY COMPLAINTS OF TIRE FAILURES WITH FACTORY RUBBER. WE PURCHASED THE TRAILER FROM THE ORIGINAL OWNER JULY 2017 WHO STATED WHEELS AND TIRES ARE ORIGINAL AND SUPPLIED PICTURE OF TRAILER HOOKED TO VEHICLE AS IT WAS PULLED OFF THE LOT AFTER PURCHASE (ORIG OWNER WILLING TO TESTIFY UNDER OATH IF NECESSARY). ALL OF THIS PROVIDED TO MANUFACTURER DURING PERIOD OF TRYING TO RECTIFY SITUATION. I HOPED TO RESOLVE WITH MANUFACTURER BUT NO LUCK. I OFFERED TO REPLACE RUBBER MYSELF IF THEY WOULD SUPPLY CORRECT WHEELS. I FEEL THIS SITUATION IS DANGEROUS ENOUGH THAT IT SHOULD NOT BE OVERLOOKED. IF IT HAPPENED TO ME, PROBABLY HAPPENED TO OTHER OWNERS. *BF *TR

NHTSA ID
11072752
Incident
Nov 6, 2017
Mileage
2,000 mi
Other / unspecifiedSuspension
Filed Aug 18, 2016

TL* THE CONTACT OWNS A 2015 (NA) PRIME TIME 3210 (NA) FIFTH WHEEL TRAILER. WHILE DRIVING 55 MPH, THE CONTACT NOTICED THAT THE TIRES WERE WORN OUT AT 12,000 MILES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE AXLES WERE OUT OF ALIGNMENT AND THE WHEELS WERE NOT PARALLEL TO THE FRAME AND NEEDED TO BE REALIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000. UPDATED 11/08/16*LJ

NHTSA ID
10897000
Incident
Aug 21, 2015
Mileage
12,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

491410

ELECTRICAL SYSTEM

This is a generic use wiring diagram used for Prime Time Travel Trailer and Fifth-Wheel Recreationally Vehicles.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Prime Time Crusader by model year
YearComplaintsRecallsInvestigationsIssue Index
2026010—
2023010—
2022050—
2021120—
2020000—
2019010—
2018010—
2017120—
2016310—
2015Viewing310—
2014410—
2013310—
2012100—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.