RoadVitals

2023 Quality Van Ford Transit 350

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Apr 28, 2025
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Oct 4, 2024
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 3 NHTSA owner-reported complaints for the 2023 Quality Van Ford Transit 350, most frequently naming the powertrain (other), electrical and fuel system categories. 1 safety recall has been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Powertrain (other)240.0%
  • Electrical120.0%
  • Fuel system120.0%
  • Tires & wheels120.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
24V749000

SEATS

Oct 4, 2024
1 units potentially affected
The defect: Quality Van Sales, Inc. (Quality Van) is recalling one 2023 Ford Transit 350 vehicle, equipped with certain GO-ES Space Saver Foldaway Seats. The recliner mechanism may not engage when the seat back is fully reclined. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 207, "Seating Systems."
The risk: The seat back could release when force is applied to the shoulder belt, increasing the risk of injury during a crash.
The remedy: Quality Van will work with the equipment manufacturer, Freedman, to inspect and repair the seats as necessary, free of charge. Owner notification letters were mailed November 1, 2024. The owner may contact Quality Van Sales Inc at 800-408-8550.
Quality Van Sales, Inc.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Powertrain (other)
Filed Apr 28, 2025

We purchased this brand new 2024 motorhome in CO, in Feb. of 2025. It had a very serious safety recall on the rear axle, issued by Ford in Sept of 2025 that no one informed us of. The dealer, the manufacturer both claimed they'd have no way of knowing. We happened upon this safety recall for another unrelated issued, turns out our axle was in the process of failing with only 2800 miles on it and the rear differential had to be rebuilt. The Colorado Dept. of Revenue, Auto Industry Division, as well as the AG will not investigate and the AG maintains they have no authority. This is not ok. Both the dealer and manufacturer claim zero responsibility for selling a brand new vehicle with a major safety recall. Where is the accountability in this process that would have very likely ended up in our potential serious injury or death because motorhomes are not subject to the same safety recalls as vehicles?

NHTSA ID
11657214
Incident
Apr 21, 2025
ElectricalFuel systemPowertrain (other)
Filed Mar 7, 2025

I bought new truck in 2023, in 6 months after that I faced with several issues with transmission, a few different official Ford dealerships tried to solve it but they couldn’t find the reason or did not want to do that. Incorrect transmission work occurred, when change the gear, I have automatic transmission. Even under the warranty they denied to change the transmission, every 500 miles the same problem occurred and I spent thousands dollar on services. Problems is not solved I have a lot of documents from dealerships with payments for nothing

NHTSA ID
11647060
Incident
Mar 7, 2025
Tires & wheels
Filed Dec 3, 2024

The contact owns a 2023 Ford Transit 350. The contact was notified of NHTSA Campaign Number: 24V226000 (Tires); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that while exiting a driveway or driving over a bump in the roadway, there was an abnormal grinding sound coming from the front tires. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 1,000. VIN tool confirms parts not available.

NHTSA ID
11628570
Incident
May 23, 2024