RoadVitals

2023 Quality Van Ford Transit 350 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Apr 28, 2025
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Dec 3, 2024

What this page shows

Our database holds 3 NHTSA owner-reported complaints for the 2023 Quality Van Ford Transit 350. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–3 of 3

Powertrain (other)
Filed Apr 28, 2025

We purchased this brand new 2024 motorhome in CO, in Feb. of 2025. It had a very serious safety recall on the rear axle, issued by Ford in Sept of 2025 that no one informed us of. The dealer, the manufacturer both claimed they'd have no way of knowing. We happened upon this safety recall for another unrelated issued, turns out our axle was in the process of failing with only 2800 miles on it and the rear differential had to be rebuilt. The Colorado Dept. of Revenue, Auto Industry Division, as well as the AG will not investigate and the AG maintains they have no authority. This is not ok. Both the dealer and manufacturer claim zero responsibility for selling a brand new vehicle with a major safety recall. Where is the accountability in this process that would have very likely ended up in our potential serious injury or death because motorhomes are not subject to the same safety recalls as vehicles?

NHTSA ID
11657214
Incident
Apr 21, 2025
ElectricalFuel systemPowertrain (other)
Filed Mar 7, 2025

I bought new truck in 2023, in 6 months after that I faced with several issues with transmission, a few different official Ford dealerships tried to solve it but they couldn’t find the reason or did not want to do that. Incorrect transmission work occurred, when change the gear, I have automatic transmission. Even under the warranty they denied to change the transmission, every 500 miles the same problem occurred and I spent thousands dollar on services. Problems is not solved I have a lot of documents from dealerships with payments for nothing

NHTSA ID
11647060
Incident
Mar 7, 2025
Tires & wheels
Filed Dec 3, 2024

The contact owns a 2023 Ford Transit 350. The contact was notified of NHTSA Campaign Number: 24V226000 (Tires); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that while exiting a driveway or driving over a bump in the roadway, there was an abnormal grinding sound coming from the front tires. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 1,000. VIN tool confirms parts not available.

NHTSA ID
11628570
Incident
May 23, 2024

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .