I WAS SENT A LETTER ABOUT A RECALL ON THE DEAD BOLT LOCK ON MY TRAVELTRAILER SOMETIME IN LATE 2013. RECALL # 13E039. I FOLLOWED INSTRUCTIONS IN THE LETTER. SUBMITTING THE NECESSARY INFO AS TO THE NEED FOR RECALL TO BE PERFORMED IN MY UNIT. THE LETTER STATED THAT A LARGE NUMBER OF VEHICLES WOULD BE NEEDING THIS PART AND TO ALLOW TIME FOR PROCESSING THE CLAIM AND ACQUIRING PARTS TO SEND OUT. THAT WAS OVER A YEAR AGO AND MY LOCK IS NOW SO BAD THAT I CAN NO LONGER UNLOCK MY DOOR TO USE MY CAMPER. I RESUBMITTED THE INFO TWO WEEKS AGO AND ASKED TO BE CONTACTED RIGHT AWAY. THAT ALSO NEVER HAPPENED. I' M NOT HAPPY AND AM CONCERNED FOR MY FAMILY BEING TRAPPED IN CAMPER IN AN EMERGENCY. *TR
- NHTSA ID
- 10681640
- Incident
- Aug 21, 2013