2014 RAM 2500 Other / unspecified Problems

On the night of September 15, 2023, I was driving home from work around 8:00 pm. I hit a bump on the interstate and my truck started the "death wobble". Having driven a Dodge truck for a very long time, I was aware of what was going on. The vehicle starts to "wobble" uncontrollably until you come to a complete stop. I was doing 70 mph and in the left lane when this happened, it immediately pulled me to the ditch in the right lane on the side of the interstate. I researched the problem and found that it had an R46 recall and the bracket in said recall had been ripped from the frame and broken in half. I hauled the vehicle to Jeff Wilson Chrysler in Brookhaven and they sent pictures to whomever for the recall and it was denied for some reason. The Service Manager then sent it to someone else because he thought that it should have been fixed based off what he has seen. I then called 1-800-992-1997 to speak with someone about my issues and they proceeded to tell me that my recall had already been fixed. When I or Mr. Shane at Jeff Wilson types it in, it clearly states the R46 recall has not been fixed. There is nothing on this bar or bracket that has been done. This bracket breaking almost caused me to wreck and I cant get any help in getting it resolved. Mr. Shane at Jeff Wilson in Brookhaven has been nothing but fantastic in this matter and continues to try and help me get it resolved with no help coming from anyone above the dealership. The vehicle is undrivable and has been out of commission for 5 weeks now with no progress. Any help in this matter would be appreciated.

NHTSA ID

11551128

Incident

Sep 15, 2023

The contact owns a 2014 Ram 2500 equipped with a Strattec bolt lock 5/8-inch pin lock. The contact stated while hauling a 2016 Outdoors Wind River RV, the lock detached from the pin causing damages to the trailer. The contact was able to park on the offramp but was unable to attach the trailer back to the vehicle. The contact stated that a bystander assisted in towing the RV to a local dealer where the pin and lock were replaced. The contact called the manufacturer of Strattec and made them aware of the failure. The failure mileage was not applicable.

NHTSA ID

11492897

Incident

Sep 9, 2022

NHTSA VEHICLE SAFETY RECALLS DURING THE FOLLOWING RECALL, DODGE WELDED ALL MY STEERING ARM COMPONENTS TOGETHER SO NOW I CANNOT GET AN ALIGNMENT DONE CORRECTLY OR, IF NEED BE, DISCONNECT WORN OUT PARTS BECAUSE THEY WELDED THESE PARTS TOGETHER? I WAS TOLD THIS AND SHOWN THIS BY KOST TIRE COMPANY IN CARBONDALE PA 18407. THEY WERE FLABBERGASTED BY THIS MOST ABSURD, STUPID FIX DODGE HAD DONE AND TOLD ME THEY CANNOT FIX MY TRUCK PROPERLY? HERE IS THE FOLLOWING RECALL INFO. RECALL NUMBER 15V541000 RECALL DATE 08/26/2015 COMPONENT STEERING SUMMARY:CHRYSLER (FCA US LLC) IS RECALLING CERTAIN MODEL YEAR 2014 RAM 2500 TRUCKS AND 2013-2014 RAM 3500 TRUCKS AND CAB CHASSIS MANUFACTURED OCTOBER 9, 2012, TO JULY 29, 2014. THE AFFECTED VEHICLES MAY HAVE INADEQUATE WELDS SECURING THE FRONT TRACK BAR FRAME BRACKETS, WHICH MAY RESULT IN THE BRACKET COMPONENTS SEPARATING FROM THE FRAME. CONSEQUENCE IF THE BRACKET COMPONENTS SEPARATE FROM THE FRAME, THE VEHICLE MAY BE MORE DIFFICULT TO STEER AND CONTROL, INCREASING THE RISK OF A CRASH. WHAT OWNERS SHOULD DO CHRYSLER WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND INSTALL A REINFORCEMENT BRACKET OVER THE FRONT TRACK BAR BRACKET. THIS RECALL BEGAN ON FEBRUARY 24, 2016. OWNERS MAY CONTACT CHRYSLER CUSTOMER SERVICE AT 1-800-853-1403. CHRYSLER'S NUMBER FOR THIS RECALL IS R46. THIS FIX THEY DID IS AFFECTING MY ABILITY TO HOLD THE VEHICLE ON THE ROAD? MY WIFE DROVE MY TRUCK AND IS VERY SCARED OF RUNNING OFF THE ROAD NOW? THEY WELDED PARTS OF MY DRAG LINE AND ALIGNMENT BARS TO CONTROL THE VEHICLE. THE VEHICLE WANDERS ALL OVER THE ROAD. I CAN'T EVENT FIX THIS BECAUSE THEY WELDED ALL THE STREERING COMPONENTS SOLID.

NHTSA ID

11290384

Incident

Oct 8, 2019

TIRE PRESSURE MONITORING SYSTEM LIGHT KEEPS GOING OFF FOR THE RIGHT REAR WHEEL WILL KEEP SHOWING NO AIR PRESSURE. THIS IS A INTERMITTENT PROBLEM. IT HAS BEEN IN THE DEALERSHIP NOW CLOSE TO 10 DAYS IN THE LAST 7 MONTHS AND THE PROBLEM HAS BEEN GOING ON A YEAR NOW. IT STARTED HAPPENING AFTER A RECALL ONOT THE TRUCK WAS PERFORMED. THE BALL JOINTSO ON THE TRUCK WAS REPLACED ABOUT A YEAR AGO AND IN SEPTEMBER WHEN I TOOK IT TO THE DEALERSHIP FOR WORK IN TOLD THEM THEY WERE BAD AND CHECK IT OUT.AND NOTHING WAS DONE. IT IS AT THE DEALERSHIP AS I WRITE THIS AND I LET THEM KNOW THETHAT WERE BAD AGAIN THERE IS CLUNKING WHEN YOU JACK THE TRUCK UP AND PUSH ON THE TIRE. ALSO VIBRATION WHEN DRIVEN. BOTH OF THESE PROBLEMS ARE A SAFETY ISSUES. THESE PROBLEMS HAVE BEEN GOING ON FOR WAY TO LONG AND LIFE OF THE BALL JOINT SHOULD BE LONGER THEN 4-5 MONTHS.

NHTSA ID

10967922

Incident

Aug 14, 2016

Mileage

130,000 mi

THE MANUFACTURE REQUIRES TIRE PRESSURE BE INFLATED TO 80 PSI IN THE REAR TIRES. THIS MAKES TRACTION AND STABILITY VERY HARD TO MANEUVER ON SNOW/ICY COVERED ROADS. TIRE PRESSURE IS UNBALED TO BE LOWERED BECAUSE OF TPS LIGHT ON DASH FLASHING AND BEEPING. I LOST CONTROL SEVERAL TIMES A SLOW SPEEDS, BECAUSE OF THE PRESSURE.

NHTSA ID

10949169

Incident

Feb 2, 2017

Mileage

7,000 mi

TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V541000 (STEERING), 15V461000 (EQUIPMENT), 15V459000 (AIR BAGS), AND 15V460000 (AIR BAGS, SEAT BELTS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

10837151

Incident

Jul 24, 2015

TIRE OVER INFLATION. PER MANUFACTURER SPECS THE REQUIRE YOU TO RUM 80 PSI IN REAR TIRE ALL OF THE TIME, EVEN WHEN NOT LOADED, OR TPMS COMES ON. THIS HAS LEAD TO WEARING THROUGH TIRES IN LESS THAN 20K OF DRIVING. RAM HAS REFUSED TO FIX THE PROBLEM OR EVEN ACKNOWLEDGE IT IS ONE. ALL TIRE MANUFACTURER CHARTS SAY BY THE UNLOADED WEIGHT OF THE REAR OF THE TRUCK TIRES SHOULD BE AT 45 TO 55 PSI FOR PROPER TIRE WARE.

NHTSA ID

10821934

Incident

Jan 1, 2014

Mileage

40,000 mi

TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT STATED THAT WHILE MAKING A TURN, AN ABNORMAL SOUND WAS HEARD FROM THE PASSENGER SIDE TIRE AND THE FRONT WHEELS SEIZED. THE ANTI-LOCK BRAKE SYSTEM AND THE TRACTION CONTROL WARNING LIGHTS ILLUMINATED. THE 'SERVICE ANTI-LOCK BRAKES' WARNING MESSAGE DISPLAYED. THE CONTACT MENTIONED THAT THE TIRE ON THE FRONT PASSENGER SIDE WAS COMPLETELY RIPPED OFF DUE TO THE FAILURE. THE CONTACT COASTED TO THE ROAD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE FRONT PASSENGER TIRE WAS REPLACED BY THE CONTACT AND WAS TAKEN TO THE DEALER WHERE THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.

NHTSA ID

10820094

Incident

Nov 16, 2015

Mileage

23,000 mi

TL* THE CONTACT OWNS A 2014 RAM 2500. WHILE DRIVING APPROXIMATELY 50 MPH, THE FRONT DRIVER SIDE WHEEL BEGAN TO SHAKE AND THERE WAS A BURNING ODOR FROM THE DRIVER SIDE. THE FRONT DRIVER SIDE HOOD AREA BEGAN TO SMOKE AND THE CONTROL BEGAN TO BECOME UNSTABLE. THE ABS WARNING LIGHT ILLUMINATED AND THE BRAKES BECAME INOPERABLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE, BUT NO OFFICIAL DIAGNOSTIC WAS GIVEN. THE FAILURE MILEAGE WAS 34,000.

NHTSA ID

10809173

Incident

Nov 28, 2015

Mileage

34,000 mi

TL* THE CONTACT OWNS A 2014 DODGE RAM 2500. THE CONTACT STATED THAT THE FRONT END OF THE VEHICLE VIBRATED WHILE DRIVING 68 TO 78 MPH. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES FOR THE FAILURE; HOWEVER, THE DEALER TEST DROVE THE VEHICLE AND WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO BALANCED AND ROTATED THE TIRES. THE DRIVESHAFT WAS REPLACED, BUT THE FAILURE WAS NOT CORRECTED. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.

NHTSA ID

10794835

Incident

Apr 1, 2015

Mileage

17,000 mi

I HAVE A 2014 RAM 2500, THE TRUCK HAS A VIBRATION BETWEEN 68MPH-80MPH. THE DEALER SAID I HAD A BAD UNIVERSAL JOINT IN THE DRIVESHAFT. REPLACED DRIVESHAFT STILL VIBRATES,MOTHER SAID IT'S TIRES. REPLACED TIRES AND WHEELS AND IT STILL VIBRATES. I TOOK IT IN AGAIN AND THEY COULDN'T FIND ANYTHING WRONG. I ASKED THE DEALER TO PULL THE REAR DIFFERENTIAL COVER TO MAKE SURE EVERYTHING WAS WITHIN SPECS AND THEY REFUSED TO DO IT UNDER WARRANTY AND WANTS TO CHARGE ME. THERE ARE MANY OTHERS HAVING THIS SAME PROBLEM, YOU CAN FEEL THE VIBRATION IN THE FLOOR, YOU CAN SEE THE PASSENGER SEAT SHAKE, AND SEE BOTTLE OF WATER SHAKE IN THE CENTER CONSOLE. I WILL BE MAKING ANOTHER APPOINTMENT FOR THIS ISSUE. THIS ISSUE OCCURS AT HIGHWAY SPEED.

NHTSA ID

10782157

Incident

Jun 2, 2015

Mileage

16,000 mi

MY 2014 RAM 2500 SHAKES BETWEEN 64MPH AND 76MPH VIOLENTLY. RAM KNOWS THERE IS A PROBLEM BUT CALLS IT A CHARACTERISTIC OF A HD TRUCK. I AM IN THE TIRE BUSINESS AND HAVE TRIED EVERYTHING TO RECTIFY IT. I KNOW AT LEAST THREE CHRYSLER SERVICE MANAGERS WHO ARE BEING TOLD TO ACT LIKE ITS NORMAL. I AM FED UP WITH CAR MANUFACTURERS TAKING ADVANTAGE OF PEOPLE. PROOF IS BELOW... HTTP://WWW.CUMMINSFORUM.COM/FORUM/2013-GENERAL-DISCUSSION/1396841-HIGHWAY-VIBRATION-IF-YOU-HAVE-POST-YOUR-YEAR-TRUCK-HERE-71.HTML#POST20691585

NHTSA ID

10780947

Incident

Jun 1, 2014

TPMS DOES NOT ALLOW SETTING TIRE PRESSURES TO THE RECOMMENDED TIRE SETTING FROM THE TIRE MANUFACTURER WITHOUT TRIGGERING WARNING LIGHT AND NAG SCREEN ON STARTUP. CONSTANT WARNING LIGHT AND NAG SCREEN CORRECTION WILL LEAD TO DRIVER COMPLACENCY, NEGATING THE PURPOSE OF TPMS ALERTING THE DRIVER TO A POTENTIAL PROBLEM WITH THE TIRES. TPMS REQUIRED OVER INFLATION RESULTS IN POTENTIAL LOSS OF VEHICLE CONTROL DUE TO LOSS OF TRACTION. ABNORMAL TIRE WEAR DUE TO TIRE OVER INFLATION INCREASES RISK OF HYDROPLANING AND LOSS OF CONTROL OF VEHICLE. RAM CUSTOMER SERVICE HAS BEEN CONTACTED AND CONFIRMED THAT THIS PROBLEM IS SYSTEMIC, BY DESIGN, AND CAN NOT BE CORRECTED AT PRESENT TIME. POTENTIAL FIX IS TO REPROGRAM BCM, ALLOWING DEALERS TO RESET TPMS TO APPROPRIATE SETTING FOR TIRES AND ACTUAL LOAD WITH APPROPRIATE DOCUMENTATION. *TR

NHTSA ID

10664752

Incident

Sep 1, 2014

Mileage

1,500 mi

THE TIRE PRESSURE SENSOR WILL NOT GO OFF AND KEEPS BLINKING "LOW TIRE PRESSURE. I HAVE MADE SEVEN ATTEMPTS TO GET THIS RESOLVED. I WAS TOLD BY THE DEALER I BOUGHT THE TRUCK FROM LAST NIGHT THAT THERE IS NO MORE HE CAN DO. THEY OVER INFLATED THE TIRES TO 80 PSI TO MAKE THE SENSOR GO OFF BUT THE TIRES ARE ONLY RATED FOR 65PSI MAX. THIS OVER INFLATION HAD VOIDED THE TIRE WARRANTY FROM THE TIRE MANUFACTURER. THIS COULD ALSO RESULT IN A TIRE BLOW OUT AND ACCIDENT WHICH COULD CAUSE DEATH TO ME, MY FAMILY OR PASSENGERS. I NEED TO KNOW HOW TO GET THIS PROBLEM RESOLVED BEFORE ANYONE GETS HUT OR KILLED. *TR

NHTSA ID

10586929

Incident

May 7, 2014

Mileage

18,291 mi