2021 RAM 2500 Body & structure Problems

There was a tailgate recall for the tailgate falling down potentially spilling cargo onto the road. The dealership Autonation Dodge in [XXX] tried fixing the recall multiple times but the tailgate kept falling down after they tried to fix it 2 or 3 times. Now they're trying to make me sign a service fee authorization which I don't agree with because either the recall isn't fixed, or there are other issues that can cause the tailgate to fall down which should be included in this recall because they can potentially cause the same dangerous situation which caused the recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11744491

Incident

Feb 13, 2026

My vehicle was repaired for a known recall related to the tailgate unlatching issue. NHTSA ID Number: 22V904000 This repair was completed, and then my tailgate continued to open unexpectedly. I have taken it back to the dealership after damage was caused to my tailgate when it fell while I was driving. They have denied my claim and continue to advise that it was repaired when, in fact, I have still been experiencing issues with it. I would like to have my tailgate damage repaired and realgind properly.

NHTSA ID

11695035

Incident

Apr 1, 2025

Tailgate was repaired in February 2025 for issue under 22V-904 and then after the repairs were completed my tailgate dropped again resulting in damage to my tailgate.

NHTSA ID

11658575

Incident

Apr 17, 2025

Safety Recall ZB8. had recall work done, which according to the instructions, does not address the latching of tailgate. tailgate had unintended opening yesterday, resulting in a $4000 tool falling out of vehicle. dealership said to call Ram, Ram says dealership issue since they did recall.

NHTSA ID

11547328

Incident

Sep 28, 2023

The contact owns a 2021 Ram 2500. The contact received notification of NHTSA Campaign Number: 22V835000 (Power Train), 22V904000 (Structure), and 23V060000 (Electrical System) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID

11531537

Incident

Jul 11, 2023

The contact owns a 2021 Ram 2500. The contact received notification of NHTSA Campaign Numbers: 22V835000 (Power Train), 22V904000 (Structure), and 23V060000 (Electrical System) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11516761

Incident

Feb 1, 2023

******* DELETE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE IT IS AN INADVERTENT DUPLICATE OF ODI# 11511259*DJR ******* DELETE VOQ *******

NHTSA ID

11511260

Incident

Mar 9, 2023

The contact owns a 2021 Ram 2500. The contact received notification of NHTSA Campaign Number: 22V835000 (Power Train), 22V904000 (Structure), and 23V060000 (Electrical System) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID

11511259

Incident

Mar 9, 2023

When driving down the road at speeds above 50 mph. The hood will ripple when a CDL style vehicle goes by. When I purchased the vehicle. I had to take it to Fletcher Dodge in Jonesboro AR, to have the nuts that bolt the hood to the raising bracket tightened because they where loose and center latch adjusted. The hood still ripples enough to think its going to come open.

NHTSA ID

11505052

Incident

Feb 1, 2023

This truck was sold with a snow plow prep pack but after installing a snow plow the frame of the truck bent due to the pressure. Ram has redesigned their frame as of this model year 2021 and it is not capable of handling a plow. I know of three trucks in my local area that this has happened to and ram wont admit the problem now these trucks are being traded. people out there will be buying trucks with bent frames not knowing it.

NHTSA ID

11498185

Incident

Dec 10, 2022

The tailgate unlocked and dropped, hitting the trailer jack and damaging the tailgate. The tailgate was locked and shut, this was confirmed before we left the house. The tailgate dropped sometime while driving to another location. The truck is available for inspection. This put others at risk as we had large amount of very large agates in the bed of our truck we were transporting on a very busy road. This problem just happened today. It has not been inspected as of today. There were no warnings or messages notifying us of this problem. Please let us know how to proceed, there is now damaged to our new truck which we take much pride in caring for!!!

NHTSA ID

11466675

Incident

May 30, 2022

Electronic tailgate has unlatched itself and fallen open while driving 5 times now twice now resulting in damage and things falling out of rear of truck onto highway

NHTSA ID

11437427

Incident

Oct 19, 2021