RoadVitals

2018 RAM 4500 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Jan 20, 2026
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
4
Reports on file since Oct 8, 2020

What this page shows

Our database holds 8 NHTSA owner-reported complaints for the 2018 RAM 4500. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–8 of 8

Brakes
Filed Jan 20, 2026

The contact owns a 2018 Ram 4500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC). However, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the message to "Check ABS" was displayed with an abnormal beeping sound. The local dealer was contacted and confirmed that the part was not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 50,000.

NHTSA ID
11712171
Incident
Nov 27, 2024
Mileage
50,000 mi
Brakes
Filed Jan 13, 2026

The contact owns a 2018 Ram 4500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC). However, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The vehicle was parked and was no longer driven due to safety concerns.

NHTSA ID
11710786
Incident
Jan 13, 2024
BrakesDriver assistance
Filed Jan 7, 2026

Nov 27,2024 Manufacturer Recall NumberC4B NHTSA Recall Number24V-896 Recall Status Recall Incomplete, remedy not yet available Still no repair for defective parts. Over years.

NHTSA ID
11709384
Incident
Jan 6, 2026
BrakesSteering
Filed Oct 30, 2025

See attached document for complaint.

NHTSA ID
11696511
Incident
Aug 1, 2024
BrakesEngine
Filed Jun 27, 2025

The contact owns a 2018 Ram 4500. The contact stated that while driving 40 MPH, the check engine warning light and other unknown warning lights were illuminated, before the vehicle lost motive power. The vehicle was taken to a dealer, where it was diagnosed that the turbo had failed, and there were 39 diagnostic trouble codes retrieved. The dealer determined that the turbo, the intake manifold sensor, the exhaust pressure sensors, and other unknown parts needed to be replaced. The vehicle was repaired; however, the failure reoccurred four months later. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. Additionally, the contact stated that while driving 15 MPH to park the vehicle, while her husband and dog were occupying the passenger’s side seat, the brake pedal was depressed, but the vehicle failed to respond and struck one of the contact's parked vehicles. The contact stated that the dog sustained injuries after being thrusted forward. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

NHTSA ID
11669720
Incident
Jun 10, 2024
Brakes
Filed May 16, 2025

The contact owns a 2018 Ram 4500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while depressing the brake pedal, the vehicle failed to respond immediately, causing the braking distance to be extended. There were no warning lights illuminated. The dealer was not contacted. The manufacturer was made aware of the failure. The failure mileage was 31,885. VIN tool confirms parts not available.

NHTSA ID
11661508
Incident
Nov 27, 2024
Mileage
31,885 mi
Brakes
Filed Sep 9, 2024

The Anti-Lock Brake(ABS) & Electronic Stability Control(ESC) warning lights will come on and off during normally driving conditions. When The ESC light comes on the cruise control is non functioning. If the cruise control is set when the warning light is off, the cruise will disengage when it comes on.

NHTSA ID
11613604
Incident
Aug 11, 2024
Other / unspecifiedPowertrain (other)
Filed Oct 8, 2020

4X4 DRIVE SHAFT FAILED. WHILE TRAVELING ON INTERSTATE THE FRONT DRIVE SHAFT BROKE AT THE U-JOINT. I'VE ONLY USED THE 4 WHEEL DRIVE OPTION 2-3 TIMES AND THE TRANSFER WAS IN 2H AT TIME OF FAILURE. FRONT ALUMINUM WHEELS FRACTURED. BOTH FRONT WHEELS GOT HAIRLINE CRACKS. ONE AT ABOUT 145K MILES AND THE OTHER AT ABOUT 160K. 90% OF MILES ARE HIGHWAY MILES.

NHTSA ID
11363348
Incident
May 15, 2020
Mileage
165,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .