RoadVitals

2015 RAM 5500 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
13
Latest Dec 5, 2024
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Feb 26, 2016

What this page shows

Our database holds 13 NHTSA owner-reported complaints for the 2015 RAM 5500. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–13 of 13

Engine
Filed Dec 5, 2024

Intake air grid heater nut came off and blew the #6 piston and engine needs to be replaced.

NHTSA ID
11629076
Incident
Nov 1, 2024
Other / unspecified
Filed Aug 16, 2024

While traveling on a highway at speeds in excess of 50mph the 2015 Ram 5500 lost the rear set of dual tires on the passenger side. The wheels came off after all 10-wheel studs failed and broke off. This is the second incident on this same truck despite going through the warranty process and procedures through Stellantis/Ram. No incident or injuries resulted from the failure.

NHTSA ID
11608982
Incident
Apr 26, 2024
Fuel systemTires & wheels
Filed Jan 19, 2023

The contact owns a 2015 Ram 5500. The contact stated while driving 69 MPH, the vehicle started vibrating abnormally with abnormal sounds coming from the vehicle. There was no warning light illuminated. The contact was able to park on the side of the road, exited the vehicle, and noticed transmission fluid leaking underneath the vehicle. The contact stated that the transfer case was fractured. The contact was unable to restart the vehicle. The contact stated that the fuel rail, Service 4-WD, and the braking system messages were displayed. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic and was informed that the transfer case needed to be replaced. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 137,000.

NHTSA ID
11502580
Incident
Jan 17, 2023
Mileage
137,000 mi
Engine
Filed Jan 4, 2023

Vehicle is 2015 and has 44.4k miles on it. Had it in for a routine oil change and the mechanic showed me that the oil pan is in extremely poor condition with multiple rot spots all over and could fail at anytime. Mopar extended warranty covers oil pans, but they dont cover rust. An oil pan is a static part, the only way it could fail is from rust or a catastrophic engine failure where a connecting rod may protrude through it. Seems to be a common problem with these oil pans failing at a high rate. I have a 1977 chevy 289k miles with no problems on that oil pan. Perhaps the metal used in production was of poor quality which caused premature and expedited corrosion.

NHTSA ID
11500141
Incident
Jan 4, 2023
ElectricalPowertrain (other)
Filed Mar 22, 2021

HAVE HAD SHIFTING ISSUE'S IN THE PAST, REPAIR UNDER WARRANTY WAS TRANS SOLENOIDS. NOW, OUT OF WARRANTY, IT'S THE TRANS WIRING HARNESS.

NHTSA ID
11404171
Incident
Mar 18, 2021
Mileage
40,500 mi
ElectricalEngine
Filed Dec 21, 2020

THE DPF FILTER IS SAYING THAT ITS CLOGGED AND IT WON'T REGIN. CODES: P0234, P24A2,P0420,P0087,P2228,P1193,P243F,P0102,P203F,P2280

NHTSA ID
11384489
Incident
Oct 10, 2020
Mileage
180,000 mi
BrakesElectricalPowertrain (other)
Filed Dec 4, 2019

TRUCK WAS ON HIGHWAY GOING 70 MPH. DRIVER SAID IT STARTED SHAKING VERY HARD AND THEN HEARD A VERY LOUD BANG. WAS ABLE TO KEEP IT UNDER CONTROL AND BRING IT TO A STOP. THERE WERE PARTS OF THE TRANSFER CASE ALL OVER THE ROAD. DRIVE SHAFT WAS BENT AT A 45 DEGREE ANGLE. WIRING WAS WRAPPED AROUND YOKE, UNDERNEATH OF CAB IS DAMAGED, BRAKE SYSTEM DAMAGED, DEF SYSTEM DAMAGED, ALONG WITH OTHER PROBLEMS THAT CANT BE SEEN.

NHTSA ID
11286892
Incident
Nov 5, 2019
Mileage
148,870 mi
Engine
Filed Dec 1, 2019
Fire reported

VEHICLE WAS TAKEN TO THE DEALERSHIP DUE TO AN ISSUE WHERE WHITE SMOKE WOULD APPEAR WHEN THE ENGINE IS UNDER LOAD. DEALER WAS UNABLE TO REPAIR THE ISSUE DUE TO SCHEDULING CONFLICTS. OWNER ATTEMPTED TO DRIVE THE VEHICLE TO ANOTHER LOCATION FOR DIAGNOSTICS. VEHICLE CAUGHT ON FIRE ON THE WAY TO ANOTHER DEALER LOCATION.

NHTSA ID
11283173
Incident
Sep 5, 2019
Mileage
79,000 mi
Steering
Filed Aug 27, 2018

STEERING DRAG LINK BROKEN OFF ON PASSENGER (LONG ARM) SIDE OF ADJUSTMENT SLEEVE. NO IMPACT DAMAGE. PART APPEARS TO HAVE BEEN IMPROPERLY MANUFACTURED. ONLY APPROX 1/3 TO 1/2 OF THE ROD WAS FUSED TOGETHER (SEE PICTURE). VEHICLE WAS BACKING UP AND TURNING IN A PARKING LOT, SLIGHTLY DOWNHILL WITH SERVICE BRAKES LIGHTLY APPLIED. VEHICLE IS HEAVILY LOADED (ELECTRICAL BUCKET TRUCK)

NHTSA ID
11122757
Incident
Aug 26, 2018
Mileage
48,500 mi
Engine
Filed Nov 14, 2017

TL* THE CONTACT OWNS A 2015 RAM 5500. UPON INSPECTION, THE CONTACT NOTICED COOLANT LEAKING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO FIELDS CHRYSLER JEEP DODGE-SANFORD (750 TOWNE CENTER BLVD, SANFORD, FL), BUT A LEAK COULD NOT BE FOUND. AFTERWARDS, THE LOW COOLANT INDICATOR ILLUMINATED. THE CONTACT CHECKED THE ENGINE COMPARTMENT AND NOTICED THAT COOLANT SPEWED OUT ONTO THE UNDERCARRIAGE AND ELECTRICAL WIRING. THE LOCAL DEALER (BREWBAKER DODGE CHRYSLER JEEP RAM OF PRATTVILLE, 2209 COBBS FORD RD, PRATTVILLE, AL) DIAGNOSED THAT THE WATER PUMP WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO ORLANDO DODGE CHRYSLER JEEP RAM (4101 W COLONIAL DR, ORLANDO, FL) WHERE IT WAS INITIALLY DIAGNOSED AS MUDDY WATER ON THE MOTOR. THE FAILURE BECAME MORE SEVERE AFTER ONE WEEK. THE VEHICLE WAS RETURNED TO ORLANDO DODGE CHRYSLER JEEP RAM AND THE WATER PUMP WAS REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V562000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ORLANDO DODGE CHRYSLER JEEP RAM CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS REFERRED BACK TO THE DEALER. THE MANUFACTURER WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
11045917
Incident
Aug 30, 2017
Mileage
50,000 mi
Electrical
Filed Feb 7, 2017

BATTERY SAVER MODE MSG APPEARED ON DASH. TRUCK HAD 87,000 MILES AND 2400 HOURS. USED AS A ROADSIDE SERVICE WRECKER. TESTED BATTERIES. 1 TESTED BAD. REPLACED BOTH BATTERIES. MESSAGE COMES BACK AT STARTUP ON COLD MORNINGS. MSG STAYS ON UNTIL TRUCK IS WARMED LATER IN THE DAY.

NHTSA ID
10950205
Incident
Jan 12, 2017
Mileage
87,000 mi
Other / unspecifiedSuspension
Filed Feb 26, 2016

FRONT TIRES UNEVEN WEAR, TIRE CUPPING. VIBRATION AND NOISY!

NHTSA ID
10838538
Incident
Jan 18, 2016
Mileage
34,000 mi
Tires & wheels
Filed Feb 26, 2016

FRONT TIRES. TIRES WEAR UNEVEN. MOSTLY PASSENGER SIDE. CUPPING OF OF BOTH. NOTICEABLE VIBRATION. SAME THING HAPPENED WITH MY 2011 MODEL OF THE SAME VEHICLE.

NHTSA ID
10838537
Incident
Jan 20, 2015

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .