NHTSA safety recall
Recall 19V824000: STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT
Forest River, Inc. · Reported to NHTSA Nov 18, 2019
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govWhat this recall covers
NHTSA's campaign record, quoted as published
The defect
Forest River, Inc. (Forest River) is recalling certain 2018-2019 Glaval Bus Apollo, Commute, Concorde II, Entourage, Legacy, Primetime, Titan, Titan II Low Floor, and Universal shuttle buses equipped with Safe Fleet Prolo Roof Escape hatches. Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
The risk
If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.
The remedy
Forest River will notify owners, and dealers will replace the hatch, free of charge. The recall began December 10, 2019. Owners may contact Forest River customer service at 1-800-748-3440. Forest River's number for this recall is 05-1115.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
A safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
Campaign details
Identifiers and dates as filed with NHTSA
- Manufacturer
- Forest River, Inc.
- Manufacturer's campaign number
- 05-1115
- NHTSA campaign number
- 19V824000
- Units potentially affected
- 356
- Report received
- Nov 18, 2019
- Production range
- Aug 1, 2018 – Jun 19, 2019
- Campaign type
- Vehicle
- Federal safety standard (FMVSS)
- 217
Vehicles covered
18 model years across 9 models
- Glaval Bus Apollo
- Glaval Bus Commute
- Glaval Bus Concorde Ii
- Glaval Bus Entourage
- Glaval Bus Legacy
- Glaval Bus Primetime
- Glaval Bus Titan
- Glaval Bus Titan Ii Low Floor
- Glaval Bus Universal
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.