RoadVitals

2019 Glaval Bus Legacy

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Nov 18, 2019
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2019 Glaval Bus Legacy. 3 safety recalls have been issued covering this model year; and 1 manufacturer communication is on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
19V824000

STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT

Nov 18, 2019
356 units potentially affected
The defect: Forest River, Inc. (Forest River) is recalling certain 2018-2019 Glaval Bus Apollo, Commute, Concorde II, Entourage, Legacy, Primetime, Titan, Titan II Low Floor, and Universal shuttle buses equipped with Safe Fleet Prolo Roof Escape hatches. Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
The risk: If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.
The remedy: Forest River will notify owners, and dealers will replace the hatch, free of charge. The recall began December 10, 2019. Owners may contact Forest River customer service at 1-800-748-3440. Forest River's number for this recall is 05-1115.
Forest River, Inc.Manufacturer number 05-1115View on NHTSA.gov
19V542000

SEAT BELTS:FRONT:ANCHORAGE; SEAT BELTS:FRONT:RETRACTOR

Jul 24, 2019
951 units potentially affected
The defect: Forest River, Inc. (Forest River) is recalling certain 2019 Glaval Concorde II, Entourage, Legacy, Primetime, Universal, Commute, Startrans Candidate II, P/S2, Senator II, Senator II HD, Senator II MPV, and MFSAB buses. The driver's upper seat belt restraint and bottom retractor anchor bolts may not have been fully tightened during manufacturing, and, as a result, the bolts may loosen.
The risk: If the bolts loosen, the seat belt assembly may fail to restrain the occupant in the event of a crash, increasing their risk of injury.
The remedy: Forest River will notify owners, and dealers will inspect and correct the tightness of the affected bolts, free of charge. The recall began August 27, 2019. Owners may contact Forest River at 1-800-348-7440. Forest River's number for this recall is 05-1061.
Forest River, Inc.Manufacturer number 05-1061View on NHTSA.gov
18V770000

SERVICE BRAKES, AIR:DISC:CALIPER

Oct 31, 2018
182 units potentially affected
The defect: Forest River, Inc. (Forest River) is recalling certain 2018-2019 Forest River Berkshire recreational vehicles and StarTrans PS2 transit buses and 2019 Glaval Legacy transit buses. The brake caliper mounting bolts may have been insufficiently tightened.
The risk: Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.
The remedy: Forest River will notify owners, and Daimler Trucks North America (DTNA) authorized service facilities will check and tighten the brake caliper mounting bolts, free of charge. The recall began November 21, 2018. Owners may contact Forest River customer service at 1-574-642-3112. Forest River's number for this recall is 35 and 5C-0897.
Forest River, Inc.Manufacturer number 35;5C-0897View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

511446

WHEELS

Damage to the tire’s valve stem may lead to loss of air pressure, which, if unnoticed, could lead to a flat tire or on dual-wheels an overloaded tire. In extreme situations, rapid loss of tire pressure could increase the risk of a crash. Operators may identify an audible rattling noise from the stem extension rubbing against the wheel opening while driving. Visual inspection during inspection or during maintenance may reveal stabilizer is dislocated, damage to the stem extension, or the rim, and low tire pressure of the inner tire.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Glaval Bus Legacy by model year
YearComplaintsRecallsInvestigationsIssue Index
2022010—
2019Viewing030—
2018060—
2017050—
2016050—
2015050—
2014040—
2013040—
2012030—
2011030—
2010020—
2009010—
2008010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.