NHTSA safety recall
Recall 21V597000: EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR LIFT/RAMP
Volvo Bus Corporation · Reported to NHTSA Aug 2, 2021
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govWhat this recall covers
NHTSA's campaign record, quoted as published
The defect
Volvo Bus Corporation (Volvo Bus) is recalling certain 2009-2021 Volvo 9700 vehicles equipped with wheelchair lifts. When the lift's outer barrier is fully deployed, it may not withstand a sufficient amount of force, which could cause it to fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 403, "Platform Lift Systems" and 404, "Platform Lift Installations."
The risk
In the event that a mobility device pushes into the outer barrier, the barrier may fail, increasing the risk of injury for the lift occupant.
The remedy
Volvo Bus will reinforce the outer barrier with additional supports, free of charge. Interim owner notification letters were mailed on September 28, 2021. Owner notification letters were mailed on March 18, 2022. Owners may contact Volvo Bus customer service at 1-866-870-2046.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
A safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
Campaign details
Identifiers and dates as filed with NHTSA
- Manufacturer
- Volvo Bus Corporation
- Manufacturer's campaign number
- SR21-84
- NHTSA campaign number
- 21V597000
- Units potentially affected
- 266
- Report received
- Aug 2, 2021
- Production range
- Not recorded
- Campaign type
- Vehicle
- Federal safety standard (FMVSS)
- 403
Vehicles covered
13 model years across 1 model
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.