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NHTSA safety recall

Recall 22V190000: COMMUNICATION: AUTO CRASH NOTIFICATION; ELECTRICAL SYSTEM:SOFTWARE

Mercedes-Benz USA, LLC · Reported to NHTSA Mar 25, 2022

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
Units potentially affectedThe manufacturer's own estimate of how many vehicles or items of equipment may contain the defect. It is not a count of failures, and not every unit in the range is necessarily affected.
8
Model years coveredModel years in our database that NHTSA matched to this campaign. Whether an individual vehicle is covered still depends on its VIN.
2
Models covered
2
Grouped from the model years above
Reported to NHTSA
Mar 25, 2022

What this recall covers

NHTSA's campaign record, quoted as published

The defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450 and EQS 580 vehicles. A software error may cause the overhead control panel to become permanently deactivated.

The risk

A deactivated overhead control panel will not allow an occupant to manually contact emergency personnel, delaying emergency responders and increasing the risk of injury.

The remedy

Dealers will update the overhead control panel software, free of charge. All vehicles have been remedied. Owners may contact MBUSA customer service at 1-800-367-6372.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

A safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.

Campaign details

Identifiers and dates as filed with NHTSA

Manufacturer
Mercedes-Benz USA, LLC
Manufacturer's campaign number
Not recorded
NHTSA campaign number
22V190000
Units potentially affected
8
Report received
Mar 25, 2022
Production range
Not recorded
Campaign type
Vehicle
Federal safety standard (FMVSS)
Not recorded

Vehicles covered

2 model years across 2 models

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.