NHTSA safety recall
Recall 23V480000: AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE; STEERING:COLUMN
Toyota Motor Engineering & Manufacturing · Reported to NHTSA Jul 12, 2023
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govWhat this recall covers
NHTSA's campaign record, quoted as published
The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
The risk
A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
The remedy
Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
A safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
Campaign details
Identifiers and dates as filed with NHTSA
- Manufacturer
- Toyota Motor Engineering & Manufacturing
- Manufacturer's campaign number
- 23TA08/ 23LA02
- NHTSA campaign number
- 23V480000
- Units potentially affected
- 152,927
- Report received
- Jul 12, 2023
- Production range
- Not recorded
- Campaign type
- Vehicle
- Federal safety standard (FMVSS)
- 208
Vehicles covered
15 model years across 12 models
- Lexus NX Hybrid
- Lexus NX250
- Lexus NX350
- Lexus RX Hybrid
- Lexus RX350
- Lexus RX500H
- Toyota Corolla
- Toyota Corolla Cross
- Toyota Corolla Cross Hybrid
- Toyota Highlander
- Toyota Highlander Hybrid
- Toyota Tacoma
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.