NHTSA safety recall
Recall 24V655000: ELECTRICAL SYSTEM
Phoenix Motorcars · Reported to NHTSA Sep 6, 2024
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govWhat this recall covers
NHTSA's campaign record, quoted as published
The defect
Phoenix Motorcars (Phoenix) is recalling certain 2019-2021 800V Catalyst and 2020-2022 ZX5 transit buses. The vehicle controller software may allow the electrical circuit for the radiator fan to overheat.
The risk
Electrical circuits that overheat increase the risk of a fire.
The remedy
Dealers will update the vehicle software, free of charge. Owner notification letters were mailed October 15, 2024. Owners may contact Phoenix customer service at 1-909-987-0815.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
A safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
Campaign details
Identifiers and dates as filed with NHTSA
- Manufacturer
- Phoenix Motorcars
- Manufacturer's campaign number
- SC-24-009
- NHTSA campaign number
- 24V655000
- Units potentially affected
- 483
- Report received
- Sep 6, 2024
- Production range
- Dec 14, 2019 – Jan 31, 2023
- Campaign type
- Vehicle
- Federal safety standard (FMVSS)
- Not recorded
Vehicles covered
6 model years across 2 models
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.