NHTSA safety recall
Recall 24V953000: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Ford Motor Company · Reported to NHTSA Dec 20, 2024
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govWhat this recall covers
NHTSA's campaign record, quoted as published
The defect
Ford Motor Company (Ford) is recalling certain 2024-2025 Lincoln Nautilus vehicles. The window automatic reversal system may not react correctly after detecting an obstruction, and the window reversal distance does not meet the minimum requirement. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
The risk
A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.
The remedy
Dealers will recalibrate the driver door module (DDM) and the passenger door module (PDM), free of charge. Owner notification letters were mailed on February 28, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C43.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
A safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
Campaign details
Identifiers and dates as filed with NHTSA
- Manufacturer
- Ford Motor Company
- Manufacturer's campaign number
- 24C43
- NHTSA campaign number
- 24V953000
- Units potentially affected
- 47,818
- Report received
- Dec 20, 2024
- Production range
- Sep 26, 2022 – Nov 21, 2024
- Campaign type
- Vehicle
- Federal safety standard (FMVSS)
- 118
Vehicles covered
2 model years across 1 model
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.