NHTSA safety recall
Recall 25V243000: STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT
Prevost Car (US) Inc. · Reported to NHTSA Apr 14, 2025
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govWhat this recall covers
NHTSA's campaign record, quoted as published
The defect
Prevost Car (US) Inc. (Prevost) is recalling certain 2025 Prevost H3-45 and X3-45 motorcoaches. The release mechanism on the emergency exit windows may be difficult to open in an emergency situation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
The risk
Emergency exits that are difficult to open can prevent or delay passengers from exiting during an emergency, increasing their risk of injury.
The remedy
Prevost will inspect and adjust the emergency exit windows as necessary, free of charge. Owner notification letters were mailed August 28, 2025. Owners may contact Prevost's customer service at 1-866-870-2046. Prevost's number for this recall is SR25-10.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
A safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
Campaign details
Identifiers and dates as filed with NHTSA
- Manufacturer
- Prevost Car (US) Inc.
- Manufacturer's campaign number
- SR25-10
- NHTSA campaign number
- 25V243000
- Units potentially affected
- 15
- Report received
- Apr 14, 2025
- Production range
- Jan 6, 2025 – Jan 16, 2025
- Campaign type
- Vehicle
- Federal safety standard (FMVSS)
- 217
Vehicles covered
2 model years across 2 models
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.