RoadVitals

2018 Riverside Whitewater

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jun 24, 2024
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Apr 21, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2018 Riverside Whitewater, most frequently naming the suspension category. 1 safety recall has been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Suspension1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
17V270000

EXTERIOR LIGHTING; EXTERIOR LIGHTING:TAIL LIGHTS

Apr 21, 2017
146 units potentially affected
The defect: Riverside RV (Riverside) is recalling certain 2017-2018 Whitewater and Mt. McKinley travel trailers. These trailers were manufactured without rear-facing reflectors and have non-reflective tail lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk: Without rear-facing reflectors or reflective tail lights, the vehicle may have reduced visibility from behind, increasing the risk of a crash.
The remedy: Riverside will notify owners, and dealers will install reflective tape on the rear bumper below the tail lights, free of charge. The recall began on May 11, 2017. Owners may contact Riverside customer service at 1-260-499-4578.
Riverside RVView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Suspension
Filed Jun 24, 2024

The contact owns a 2018 Riverside Whitewater Travel Trailer. The contact stated that while driving at 25 MPH, the contact noticed a scraping sound. The contact drove the RV to the shoulder of the road. The contact then parked the RV and exited the RV to complete an inspection of the travel trailer. The contact stated that while inspecting the travel trailer, the contact became aware that the A or the tongue of the frame had detached and was dragging on the street. In addition, the contact stated that the frame had damaged the electrical wires and the propane tank. The travel trailer was towed to an independent mechanic where it was diagnosed with a fractured frame. The contact was informed that the frame needed to be re-welded. The travel trailer was repaired. The manufacturer of the travel trailer was made aware of the failure but provided no assistance. In addition, the manufacturer (Lippert Components) of the failed component was contacted, and a case was filed. The failure mileage was unknown because the trailer had no odometer.

NHTSA ID
11596191
Incident
May 29, 2024

Compare model years

Complaint and recall counts across every year of this model

Riverside Whitewater by model year
YearComplaintsRecallsInvestigationsIssue Index
2018Viewing110—
2017020—
2016010—
2015110—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.