Reports submitted to NHTSA by owners and drivers, shown in full
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Our database holds 15 NHTSA owner-reported complaints for the 2023 Rivian Edv. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–15 of 15
Air conditioner turns off when bulkhead door (inside vehicle) senses it is closed. I have 30 Rivian vehicles that this update has happened to and I have multiple driver's a day that are being affected by heat related issue with this new update.
The rear axle beam on this vehicle is cracked. The beam is nearly cracked all the way through with just a small amount of material still holding it together. An image is attached showing the part failure.
During operation the seatbelt connection to the pretensioner fell apart. There is a plastic housing that the seatbelt anchor is connected to. That metal anchor came apart from inside of the plastic housing and could not be reconnected. Vehicle will need a new seatbelt installed. The pretensioner mounting cable is still intact, just the connection plate to the plastic housing failed. The attached image shows the plastic housing and mounting cable separated.
During inspection we found the rear axle of this vehicle has a crack through it traveling vertically through the axle. The break is on the driver side rear of the vehicle and extends about 80% up the entire axle width. The attached images are taken from the rear of the vehicle.
The seatbelt cable completely snapped- it's a huge metal cord and should not have failed.
The ANCHOR - SEAT BELT_PTP 1_5 PRE-TENSION POINT snaps on these vehicles very often
The seatbelt pretensioner failed in the Rivian EDV 700. This is a common problem and puts drivers at serious risk of injury or death in an accident. The pretensioner comes apart without warning. We have seen this on several of the Rivian EDV 700s in our fleet.
Seat belt relaeases from the anchor point causing a major concern with this vehicle. We have multiple failures at the same point.
The seatbelt pretensioner anchor cable completely severed and broke apart during operation. This is the metal cable near the drivers left hip that secures the seatbelt across the drivers lap area. A photo of the broken cable is attached.
A metal braided cable used as the seatbelt pretensioner broke in half during operation. This cable is what anchors the drivers seatbelt harness to the seat. This left the driver unrestrained in the event of a collision. The broken part was replaced by Rivian service.
The metal braided steel cable that anchors the seatbelt harness to the driver seat broke in half during operation. This severed cable left the driver unrestrained in the event of a collision.
A braided steel cable that anchors the driver seatbelt harness to the seat broke during operation. The steel cable was completely severed, leaving the driver no loner restrained in the event of a collision. This is the second vehicle this month that has experienced the exact same failure.
The main seatbelt anchor cable (located near the drivers left side hip) broke during operation. This is a steel braided cable that secures the seatbelt to the seat. All strands of the cable severed entirely and left the driver unrestrained during operation. The broken part has been replaced by Rivian service. This is the third different vehicle in the last 30 days that this part has failed in the exact same manner.
I lease 36 of these vehicles and at least 50% have had issues with the Shifter. The shifter (putting the vehicle into D, R, or any other position) will fail unexpectedly. It is not broken or seems to have any visible damage. It will leave the vehicle stranded anywhere in the middle of the road, highway, parking lot, etc. When 50% of the vehicles and counting have the same issue then is a manufacturing issue that should be covered under warranty. This has been escalated to Rivian and their position is that they fail for excessive force. This is NOT true and they are putting peoples lives in danger.
The vehicle shifter tends to easily break and wiggle, not allowing the vehicle to go on drive or reverse. SAFETY concern, Rivian charges around $600+ every time you have this consistent problem. Severe vehicles, especially from Amazon have been called out for this ongoing situation.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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