2023 Rivian Edv Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2023 Rivian Edv, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Seat belts1066.7%
- Suspension213.3%
- Driver assistance16.7%
- Powertrain (other)16.7%
- Steering16.7%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
During operation the seatbelt connection to the pretensioner fell apart. There is a plastic housing that the seatbelt anchor is connected to. That metal anchor came apart from inside of the plastic housing and could not be reconnected. Vehicle will need a new seatbelt installed. The pretensioner mounting cable is still intact, just the connection plate to the plastic housing failed. The attached image shows the plastic housing and mounting cable separated.
The seatbelt cable completely snapped- it's a huge metal cord and should not have failed.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
The rear axle beam on this vehicle is cracked. The beam is nearly cracked all the way through with just a small amount of material still holding it together. An image is attached showing the part failure.
During inspection we found the rear axle of this vehicle has a crack through it traveling vertically through the axle. The break is on the driver side rear of the vehicle and extends about 80% up the entire axle width. The attached images are taken from the rear of the vehicle.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
The vehicle shifter tends to easily break and wiggle, not allowing the vehicle to go on drive or reverse. SAFETY concern, Rivian charges around $600+ every time you have this consistent problem. Severe vehicles, especially from Amazon have been called out for this ongoing situation.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
I lease 36 of these vehicles and at least 50% have had issues with the Shifter. The shifter (putting the vehicle into D, R, or any other position) will fail unexpectedly. It is not broken or seems to have any visible damage. It will leave the vehicle stranded anywhere in the middle of the road, highway, parking lot, etc. When 50% of the vehicles and counting have the same issue then is a manufacturing issue that should be covered under warranty. This has been escalated to Rivian and their position is that they fail for excessive force. This is NOT true and they are putting peoples lives in danger.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
The vehicle shifter tends to easily break and wiggle, not allowing the vehicle to go on drive or reverse. SAFETY concern, Rivian charges around $600+ every time you have this consistent problem. Severe vehicles, especially from Amazon have been called out for this ongoing situation.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .