RoadVitals

2027 Rivian R2

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
+1 complaint in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Sep 16, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2027 Rivian R2, most frequently naming the airbags category. 1 safety recall has been issued covering this model year; and 3 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Airbags1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
26V597000

BACK OVER PREVENTION:SOFTWARE

Sep 16, 2026
98,828 units potentially affected
The defect: Rivian Automotive, LLC (Rivian) is recalling certain 2022-2027 R1S, 2022-2026 R1T, and 2027 R2 vehicles. The rearview camera image may be obstructed by a notification when in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The risk: An obstructed rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
The remedy: Rivian has released an over-the-air (OTA) software update, free of charge. Owner notification letters are expected to be mailed November 9, 2026. Owners may contact Rivian customer service at 1-888-748-4261. Rivian's number for this recall is FSAM-1866. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on November 9, 2026.
Rivian Automotive, LLCManufacturer number FSAM-1866View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Airbags
Filed Sep 21, 2026

I am reporting a suspected passenger Occupant Classification System (OCS) malfunction in my 2027 Rivian R2, delivered September 5, 2026. Shortly after delivery, "Passenger Airbag OFF" repeatedly remained displayed with my adult passenger sitting upright and centered, with her back against the seatback. She was approximately 125 lb initially and weighed 127 lb at our latest check. Despite following Rivian's seating guidance, I estimate the OFF indication is present more than 90% of the time. This frequency is my observation, not a Rivian measurement. I am concerned the passenger frontal airbag may be suppressed for a properly seated adult and may not protect her in a crash. The Tempe, Arizona Rivian Service Center inspected the vehicle September 8 and September 14-17, 2026. Rivian found no related diagnostic faults and concluded the OCS was "operating as designed"/"No Trouble Found." The second work order records my complaint that the airbag did not turn on around 90% of the time. The reports do not document reproduction with my passenger seated normally. The condition continued after the vehicle was returned September 17. I requested engineering/safety escalation through Rivian Service Support. The representative forwarded the concern to service-center management, promised a callback within 24-48 hours, and scheduled a third visit for September 28. Engineering involvement was not confirmed. The concern remains unresolved. The recurring OFF indication is the symptom prompting this complaint. The underlying cause is UNKNOWN. The vehicle is available for inspection, and I can provide service records, video, and manufacturer correspondence.

NHTSA ID
11765936
Incident
Sep 8, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

RCA-78-26-006-1

ELECTRICAL SYSTEM

Rivian is initiating a customer satisfaction campaign for some 2027 R2 vehicles that have wheelwell harnesses that could be prone to stretching and/or chafing over time. This may cause a wheel speed sensor malfunction and/or indicator light to illuminate on the driver display alerting the driver to have service performed on their vehicle. Rivian will reinforce or replace the harnesses. Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles.

RSB-52-26-001-1

STRUCTURE:BODY

Rivian is launching a technical service bulletin for some model year 2027 R2 vehicles with roof glass that does not provide optimal protection from high solar loads on sunny days. Upon customer complaint of high interior temperatures from sun exposure through the roof glass, Rivian will replace the roof glass with a version that reduces solar load.

RCA-38-26-001-1

POWER TRAIN

Rivian is initiating a customer satisfaction campaign for some model year 2027 R2 vehicles that may be prone to noise in the front drive unit when accelerating or decelerating while turning. Driveability and performance are not affected. Rivian will add a friction modifier to the drive unit oil to prevent the noise. Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.