RoadVitals

2004 Road Rescue Ambulance

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
0
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Apr 15, 2005
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2004 Road Rescue Ambulance. 2 safety recalls have been issued covering this model year; and 1 NHTSA investigation names it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
05V153000

ELECTRICAL SYSTEM

Apr 15, 2005
216 units potentially affected
The defect: ON CERTAIN AMBULANCES EQUIPPED WITH THE "SMART DISPLAY" ELECTRICAL SYSTEM CONTAINING FIELD-EFFECT TRANSISTOR (FET) OUTPUT BOARDS, THE POWER DISTRIBUTION PANEL FOR THE SMART DISPLAY ARE EQUIPPED WITH TYPE 1 CIRCUIT PROTECTION. THIS ALLOWS THE BOARD TO SHUT DOWN IF AN OVER-HEATING CONDITION OR AN OVER CURRENT CONDITION IS DETECTED. AS THE BOARD COOLS DOWN, IT COMES BACK ON, ALLOWING THE BOARD TO CONTINUALLY CYCLE LEADING TO POSSIBLE FAILURE.
The risk: THE BOARDS CAN POSSIBLY OVERHEAT OR MELT DOWN, WHICH COULD CAUSE A FIRE.
The remedy: DEALERS WILL INSTALL A NEW TRANSISTOR FET BOARD THAT CONTAINS TYPE 2 CIRCUIT PROTECTION FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 6, 2005. OWNERS MAY CONTACT ROAD RESCUE AT 1-800-328-3804.
ROAD RESCUE, INC.Manufacturer number RR-0001View on NHTSA.gov
05V142000

EXTERIOR LIGHTING

Apr 8, 2005
3,500 units potentially affected
The defect: CERTAIN AMBULANCES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." NO SIDE OR REAR RED REFLEX REFLECTORS WERE INSTALLED AS REQUIRED BY THE STANDARD.
The risk: DURING EMERGENCY SITUATIONS AT NIGHT WITHOUT ANY REFLECTORS, THE REAR OF THE AMBULANCE MAY NOT BE AS VISIBLE TO OTHER VEHICLES INCREASING THE RISK OF A CRASH.
The remedy: DEALERS WILL INSTALL THE RED REFLEX REFLECTORS TO MEET GUIDELINES FREE OF CHARGE. THE RECALL BEGAN ON MAY 13, 2005. OWNERS MAY CONTACT ROAD RESCUE AT 843-676-2900.
ROAD RESCUE, INC.View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE05015ClosedPreliminary Evaluation

UNPROTECTED ELECTRICAL SYSTEM

Opened Mar 17, 2005
Closed May 11, 2005

THIS INVESTIGATION WAS OPENED AFTER A NEW YORK AMBULANCE FLEET NOTIFIED ODI THAT THEY HAD EXPERIENCED AN ELECTRICAL FIRE, WHICH FILLED THE PATIENT?S COMPARTMENT WITH SMOKE.ALLEGEDLY, THE FIRE STARTED IN THE DISTRIBUTION PANEL WHICH SUPPLIES ELECTRICAL POWER TO OPERATE THE LIGHTS AND EQUIPMENT IN THE PATIENT?S COMPARTMENT.HIGHLY FLAMMABLE MATERIALS, SUCH AS OXYGEN BOTTLES ARE STORED AND USED IN THE PATIENT COMPARTMENT OF THESE VEHICLES.ODI CONTACTED THE MANUFACTURER AND THEY REPORTED A SECOND THERMAL EVENT CONCERNING THE SAME ELECTRICAL CIRCUIT. DURING THE COURSE OF THE INVESTIGATION, ROAD RESCUE DISCOVERED THAT THE ELECTRICAL SYSTEM WAS NOT PROPERLY PROTECTED AGAINST A SHORT CIRCUITAND THE FUSES WOULD NEED TO BE CHANGED TO A FUSE THAT REQUIRES A MANUAL RESET, INSTEAD OF THE AUTOMATIC RESETTING TYPE FUSE CURRENTLY INSTALLED IN THE SUBJECT VEHICLES.ROAD RESCUE HAS FILED A SAFTEY RECALL TO REPLACE THE FUSES ON ALL AMBULANCES UTILIZING THE SELF-RESETTING STYLE FUSE.A COPY OF THE RECALL IS ATTACHED AND THIS ACTION RESOLVES THE FIRE CONCERN RAISED BY THIS INVESTIGATION.HENCE, THIS INVESTIGATION IS CLOSED

ELECTRICAL SYSTEMLed to recall 05V153000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Compare model years

Complaint and recall counts across every year of this model

Road Rescue Ambulance by model year
YearComplaintsRecallsInvestigationsIssue Index
2008001—
2005021—
2004Viewing021—
2003021—
2002021—
2001010—
2000010—
1999010—
1998010—
1997010—
1996010—
1995010—
1994010—
1993011—
1992010—
1991010—
1990010—
1989010—
1988010—
1987010—
1986010—
1985010—
1984010—
1983010—
1982010—
1981010—
1980010—
1979010—
1978010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.