RoadVitals

2012 Roadtrek 21PC

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Sep 18, 2016
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Aug 10, 2012
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2012 Roadtrek 21PC, most frequently naming the other / unspecified category. 1 safety recall has been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Other / unspecified1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
12V395000

EQUIPMENT

Aug 10, 2012
145 units potentially affected
The defect: Roadtrek is recalling certain model year 2011 and 2012 Roadtrek 21PC Popular and 21VC Versatile model class "B" motorhomes built from October 1, 2010, through November 12, 2011. On some motorhomes, the rivets may fail that secure the awning brackets to the motorhome side wall, allowing the bracket and Thule awning to come off the motor home while operating the awning.
The risk: If the awning separates from the motor home, the user or people nearby may be injured.
The remedy: Roadtrek will notify owners, and dealers will install an additional stainless steel rivet on each of the awning brackets, free of charge. The safety recall began on August 21, 2012. Owners may contact Roadtrek Service Department at 1-888-ROADTREK (762-3873) or 1-519-745-1169.
ROADTREK MOTORHOMES INC.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Other / unspecified
Filed Sep 18, 2016

IN SEPT. 2015 AT AN ODOMETER READING OF 25,000 MILES THE LEFT REAR FACTORY SUPPLIED ALUMINUM WHEEL(CHINESE MANUFACTURED) CRACKED AT THE BASE OF A SPOKE CAUSING A PRECIPITOUS LOSS OF AIR PRESSURE. IN SEPT. 2016 AT 32,000 MILES A SECOND FACTORY SUPPLIED ALUMINUM WHEEL CRACKED AT THE BASE OF A SPOKE, ONCE AGAIN CAUSING A PRECIPITOUS LOSS OF TIRE AIR PRESSURE. IN BOTH CASES THE VEHICLE WAS BEING DRIVEN AT A HIGHWAY SPEED OF 60 MPH. THE FAILURES NECESSITATED REPLACEMENT OF THE WHEELS. IT IS BELIEVED THAT THE FAILURES ARE REFLECTIVE OF A MANUFACTURING DEFECT WHICH MAY HAVE AFFECTED OTHER USERS BUT HAS GONE UNREPORTED. NEITHER THE MANUFACTURER OF THE VEHICLE OR THE MANUFACTURER OF THE WHEEL ACKNOWLEDGED EVIDENCE THAT THE BREAKAGE HAS BEEN A REOCCURRING PROBLEM. OWNER HAS BEEN FORCED TO REPLACE ALL FACTORY SUPPLIED ALUMINUM WHEELS AS A SAFETY PRECAUTION. PHOTOGRAPHIC AND DOCUMENTARY EVIDENCE OF THE INCIDENTS HAVE BEEN RETAINED.

NHTSA ID
10907444
Incident
Sep 6, 2016
Mileage
32,000 mi

Compare model years

Complaint and recall counts across every year of this model

Roadtrek 21PC by model year
YearComplaintsRecallsInvestigationsIssue Index
2012Viewing110—
2011010—
2010010—
2009010—
2008010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.