RoadVitals

2021 Rolls-Royce Cullinan

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
0
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Mar 12, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains no NHTSA owner-reported complaints for the 2021 Rolls-Royce Cullinan. 2 safety recalls have been issued covering this model year; and 38 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
26V143000

SEAT BELTS:CRITICAL FASTENERS; SEAT BELTS:REAR/OTHER:WEBBING; SEATS:MID/REAR ASSEMBLY:RECLINER

Mar 12, 2026
102 units potentially affected
The defect: BMW of North America, LLC (Rolls-Royce) is recalling certain 2020-2026 Rolls-Royce Cullinan vehicles. The fixing bolts may not have been properly tightened. The bolts may loosen and damage the left or right rear seat belt webbing or allow the backrest to move under pressure from items in the luggage compartment.
The risk: A damaged seat belt or unsecured seat back may not adequately restrain the seat occupant, increasing the risk of 135/2,000 Safety Risk: Crash Fire Death Injury Consumer Advisories: Do Not Drive Park Outside Remedy Description:injury during a crash.
The remedy: Owners are advised not to use the rear seats or luggage compartment until the remedy has been completed. Dealers will inspect, tighten, or replace the fixing bolts as necessary, free of charge. In addition, the left and right rear seat belts will be inspected and replaced as necessary, free of charge. Owner notification letters were mailed May 1, 2026. Owners acmay contt Rolls-Royce M Cotor Carsustomer Relations and Services at 1-833-765-5727.
BMW of North America, LLCView on NHTSA.gov
21V554000

SEAT BELTS

Jul 21, 2021
21,537 units potentially affected
The defect: BMW of North America, LLC (BMW) is recalling certain 2021 2 Series (230i, 230i xDrive, M240i, M240i xDrive), 330e, 330e Xdrive, 4 Series Coupe (430i, 430i xDrive, M440i xDrive) M4 Coupe, M4 Competition Coupe, BMW 4 Series Convertible (430i, M440i), BMW X1 sDrive28i, xDrive28i, 2 Series Gran Coupe (228i, 228i xDrive, M235i xDrive), M2 Competition Coupe, 330i, 330i xDrive, M340i, M340i xDrive, M3, M3 Competition, 530i, 530i xDrive, 540i, 540i xDrive, MINI Hardtop 2 Door (Cooper, CooperS, JCW), X2 sDrive28i, X2 xDrive28i, X2 M35i, Z4 sDrive30i, Z4 M40i, MINI Hardtop 2 Door (Cooper SE), MINI Convertible (Cooper, Cooper S, JCW), MINI Clubman (Cooper S, Cooper S All4, JCW), MINI Countryman (Cooper, Cooper All4, Cooper S, Cooper S All4, JCW All4), Rolls Royce Ghost, MINI Countryman (Cooper S E All4), Rolls Royce Phantom, Rolls Royce Cullinan, and Toyota Supra vehicles. The passenger seat belt Automatic Locking Retractor (ALR) may deactivate early, before the webbing fully retracts. As such, these assemblies fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
The risk: During a crash, a seat belt retractor that does not function as intended increases the risk of injury.
The remedy: Dealers will inspect the seat belt retractors (including the seat belts) and, if necessary, replace the retractors, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact BMW customer service at 1-800-525-7417; 1-866-825-1525 (MINI); 1-877-877-3735 (Rolls Royce); and 1-888-270-9371 (Toyota).
BMW of North America, LLCView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

RRA08202502

ELECTRICAL SYSTEM

A small number of Rolls-Royce Cullinan (RR31) vehicles have been identified as having a potential issue concerning the key recognition. Due to a software error, the vehicle key may not be reliably recognized inside the trunk (boot) of the vehicle. This may potentially allow the vehicle to be locked while the key is in the trunk.

RRA12202207

ENGINE AND ENGINE COOLING

A Rolls-Royce Phantom (RR11/12), Ghost (RR21/22) and Cullinan (RR31) vehicles have been identified as having a potential issue concerning the 2 x coolant pipe connections at the cylinder head. The coolant pipe retaining clips (jubilee clips) may not have been fitted in the correct position, which could result in a coolant leak.

A08202201UC

EQUIPMENT:ELECTRICAL

The vehicles identified may potentially not transfer incoming voice audio during a telematics call due to the 3G network deactivation in the United States. Therefore, this will affect all Connected Services voice audio in an Emergency call (E-call), Concierge call and Roadside assist calls.

A07202206

ELECTRICAL SYSTEM

The vehicles identified may potentially not transfer incoming voice audio during a telematics call due to the 3G network deactivation in the United States. Therefore, this will affect all Connected Services voice audio in an Emergency call (E-call), Concierge call and Roadside assist calls.

A06202204

STRUCTURE:BODY:TAILGATE

Service Action Tailgate spindle drive replacement

RRA04202206

STRUCTURE:BODY:TAILGATE

The affected vehicles have been identified as having a potential issue concerning the bottom (lower) tailgate spindle drive mechanism.  It could be possible that faulty spindle drive for the bottom tailgate may have been installed, which could fail over time.  Note:  It is still possible to manually operate the bottom tailgate by hand.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Rolls-Royce Cullinan by model year
YearComplaintsRecallsInvestigationsIssue Index
2026010—
2025010—
2024010—
2023010—
2022010—
2021Viewing020—
2020010—
2019020—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.