RoadVitals

2024 Rolls-Royce Cullinan

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Mar 12, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2024 Rolls-Royce Cullinan. 1 safety recall has been issued covering this model year; and 4 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
26V143000

SEAT BELTS:CRITICAL FASTENERS; SEAT BELTS:REAR/OTHER:WEBBING; SEATS:MID/REAR ASSEMBLY:RECLINER

Mar 12, 2026
102 units potentially affected
The defect: BMW of North America, LLC (Rolls-Royce) is recalling certain 2020-2026 Rolls-Royce Cullinan vehicles. The fixing bolts may not have been properly tightened. The bolts may loosen and damage the left or right rear seat belt webbing or allow the backrest to move under pressure from items in the luggage compartment.
The risk: A damaged seat belt or unsecured seat back may not adequately restrain the seat occupant, increasing the risk of 135/2,000 Safety Risk: Crash Fire Death Injury Consumer Advisories: Do Not Drive Park Outside Remedy Description:injury during a crash.
The remedy: Owners are advised not to use the rear seats or luggage compartment until the remedy has been completed. Dealers will inspect, tighten, or replace the fixing bolts as necessary, free of charge. In addition, the left and right rear seat belts will be inspected and replaced as necessary, free of charge. Owner notification letters were mailed May 1, 2026. Owners acmay contt Rolls-Royce M Cotor Carsustomer Relations and Services at 1-833-765-5727.
BMW of North America, LLCView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

RRA08202502

ELECTRICAL SYSTEM

A small number of Rolls-Royce Cullinan (RR31) vehicles have been identified as having a potential issue concerning the key recognition. Due to a software error, the vehicle key may not be reliably recognized inside the trunk (boot) of the vehicle. This may potentially allow the vehicle to be locked while the key is in the trunk.

RRA01202501

STRUCTURE:BODY

The tread plate should be gently pried up using an appropriate plastic wedge tool, and then the ribbon cable connector released.

RRA12202405

ELECTRICAL SYSTEM

A small number of Rolls-Royce Phantom (RRll/RR12), Ghost (RR21/RR22), Spectre (RR25), and Cullinan (RR31) vehicles have been identified as having a potential software issue concerning the personal e-SI M profile. As a result, vehicle telephone and Wireless Area Network (WLAN) hotspot functions via the personal e-SIM may operate with a delay or not operate sporadically. The problem has been rectified with vehicle software version 24-77-540 (RR21-24-11-540 for RR21/RR22, RR25 and SlSA-24-11-540 for RR11/RR12, RR31), which is included in 1ST A version 4.50.4x.

RRA04202404

POWER TRAIN

A small number of Rolls-Royce Cullinan (RR31) vehicles have been identified as having a potential issue concerning the rear axle differential which may have the internal circlips installed incorrectly.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Rolls-Royce Cullinan by model year
YearComplaintsRecallsInvestigationsIssue Index
2026010—
2025010—
2024Viewing010—
2023010—
2022010—
2021020—
2020010—
2019020—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.