RoadVitals

2017 Rosenbauer Commander

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
6
Latest Dec 22, 2023
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2017 Rosenbauer Commander. 6 safety recalls have been issued covering this model year; and 7 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

6 campaigns cover this model year

View all 6

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
23V894000

ELECTRICAL SYSTEM

Dec 22, 2023
543 units potentially affected
The defect: Rosenbauer America is recalling certain 2020-2022 Avenger, 2017-2024 Commander, 2020-2024 Warrior, 2023 Commercial F-350, F-550, 108SD, and 2024 Commercial 114SD vehicles. In the event of a short circuit or wiring failure, the firmware may fail to shut off the output pin, resulting in overloaded electrical circuits.
The risk: Overloaded electrical circuits can overheat, increasing the risk of fire.
The remedy: Dealers will update the firmware, free of charge. Owner notification letters were mailed February 22, 2024. Owners may contact Rosenbauer America customer service at 1-651-462-1000.
Rosenbauer AmericaView on NHTSA.gov
21V334000

FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL

May 11, 2021
697 units potentially affected
The defect: Rosenbauer America (Rosenbauer) is recalling certain 2016-2021 Commander, Warrior, Avenger, and 2019 Commercial M2 106 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
The risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
The remedy: Dealers will inspect and replace the rail as necessary, free of charge. Interim owner notification letters were mailed on July 9, 2021. Owners may contact Rosenbauer customer service at 1-651-462-1000.
Rosenbauer AmericaView on NHTSA.gov
20V108000

EQUIPMENT

Feb 25, 2020
1 units potentially affected
The defect: Rosenbauer Motors (Rosenbauer) is recalling one 2018 Commander emergency vehicle equipped with Smart Foam 6.5-12 systems. The foam pump system can overheat and fail, causing fire fighting foam chemical to be unavailable to fight a fire.
The risk: If the fire fighting foam chemical injection is unavailable, it can impact the fire fighting and/or vapor mitigation efforts, which increases the risk of injury to bystanders and emergency personnel.
The remedy: Rosenbauer will notify the owner, and a dealer will replace the SmartFoam 6.5 12 volt systems with SmartFoam 6.5 24 volt systems and a voltage converter, free of charge. The recall began March 10, 2020. Owners may contact Rosenbauer customer service at 1-651-462-1000.
Rosenbauer AmericaView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

WI26001

STRUCTURE:BODY

Work instructions for door latch adjustments. Includes installation and removal of shims to ensure secure closure and compression of gaskets and seals. Adjustment for depth, verticality, and side to side movement of the assembly.

TSB25001

FUEL/PROPULSION SYSTEM

If a DEF sensor fails, validate that the Coolant Control Valve is plumbed so that the coolant flows towards the DEF Tank. If it is plumbed incorrectly, replace the coolant control valve along with DEF assy. Follow the attached instructions for inspection.

WI22013

EQUIPMENT; VISIBILITY

The attached work instruction can be used by Dealers when retrofitting the mid-cab windows.

TSB-092421

ENGINE AND ENGINE COOLING; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY

Charged Air Cooler (CAC) cold air intake pipe clearances on driver's side. We are providing inspection and repair instructions to our dealers.

TSB-072321

VISIBILITY

The large hex retainer nut on each wiper pivot may become loose and could cause damage or misalignment of the wiper system. TSB will show how to install threadlocker to prevent this from happening.

TSB-022521

ENGINE AND ENGINE COOLING

Rosenbauer America is communicating our heat pan clearance requirements to prevent overheating.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Rosenbauer Commander by model year
YearComplaintsRecallsInvestigationsIssue Index
2025010—
2024040—
2023030—
2022030—
2021080—
2020080—
2019080—
2018170—
2017Viewing060—
2016060—
2015070—
2014060—
2013050—
2012040—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.