Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
212
Latest Jan 20, 2021
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
18
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since May 6, 2002
What this page shows
Our database holds 212 NHTSA owner-reported complaints for the 2003 Saab 9-3. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–25 of 212 · page 1 of 9
Airbags
Filed Jan 20, 2021
I WAS DRIVING MY 2003 SAAB 9-3 SE CONVERTIBLE TO THE NEARBY PUBLIX SUPERMARKET. THE CAR HAS NEVER BEEN IN AN ACCIDENT OR HIT. I PARKED IT IN THE LOT WITH THE TOP DOWN AND WENT INTO THE STORE FOR APPROXIMATELY 10 MINUTES. IT WAS A WARM DRY DAY IN FLORIDA ABOUT 85 DEGREES. I CAME OUT AND PUT THE KEY IN THE IGNITION AND TURNED IT TO START THE CAR, AND THE PASSENGER SIDE AIRBAG EXPLODED FOR NO KNOWN REASON. I CALLED GM, THEY TOOK THE CAR TO A GM FACILITY AND INSPECTED IT, AND THEN CAME BACK A WEEK LATER AND SAID THE UNEXPLAINED DEPLOYMENT OF THE AIRBAG WAS NOT A MANUFACTURERS DEFECT AND THEY WOULD NOT REPAIR IT. I FIND THAT DIFFICULT TO BELIEVE. THE AIRBAG SHOULD NOT DEPLOY ARBITRARILY WHEN THE IGNITION KEY IS TURNED.
NHTSA ID
11389024
Incident
Nov 20, 2020
Mileage
130,000 mi
Steering
Filed Jan 7, 2020
TL* THE CONTACT OWNS A 2003 SAAB 9-3. THE CONTACT STATED THAT WITH THE KEY FOB IN THE IGNITION, THE POWER STEERING WHEEL LOCK MALFUNCTION WARNING LIGHT ILLUMINATED. THE CONTACT MANUALLY TURNED THE IGNITION KEY TO THE LEFT TO RIGHT IN ORDER TO HAVE THE VEHICLE STARTED. THE VEHICLE WAS TAKEN TO FLIKKEMA SAAB (2424 176TH ST, LANSING, IL 60438 (708) 474-19330) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE COLUMN INTEGRATED MODULE (CIM) NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
NHTSA ID
11297754
Incident
Nov 20, 2019
Mileage
130,000 mi
Engine
Filed May 17, 2019
TL* THE CONTACT OWNS A 2003 SAAB 9-3. WHEN THE VEHICLE DECELERATED, IT SHUT OFF WITHOUT WARNING AT WILL. THE CONTACT ALSO STATED THAT THE VEHICLE DECELERATED WHEN DRIVING UP A HILL. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 102,000.
NHTSA ID
11208331
Incident
May 17, 2019
Mileage
102,000 mi
Powertrain (other)
Filed Dec 7, 2018
ECU IN CAR BECOMES COMPLETELY FRIED BECAUSE OF THE LOCATION IT IS MOUNTED FROM THE FACTORY BECAUSE OF HEAT SOAK
NHTSA ID
11156781
Incident
Oct 15, 2018
Mileage
99,989 mi
Electrical
Filed Sep 7, 2018
I AM RECEIVING AN ONSTAR NOT AVAILABLE ERROR - THERE WAS A RECALL 08089-B PART # 10027804 - I WANT MY ONSTAR DISABLED. WHO DO I CONTACT?
NHTSA ID
11128082
Incident
Sep 3, 2018
Mileage
85,000 mi
Airbags
Filed Jun 22, 2018
1 injury reported
TAKATA RECALL. DRIVER'S SEAT AIRBAG DEPLOYED WHILE WAITING AT A RED LIGHT THIS MORNING.
NHTSA ID
11103343
Incident
Jun 22, 2018
Mileage
168,000 mi
Airbags
Filed Jan 3, 2018
2003 SAAB. CONSUMER WRITES IN REGARDS TO AIRBAG INFLATOR SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS
NHTSA ID
11054310
Incident
Mar 1, 2016
Airbags
Filed Jun 17, 2017
Crash reported1 injury reported
I WAS DRIVING AT ABOUT 15 - 20 MPH TRYING TO ENTER HWY I-75. UPON ROUTINE BRAKING,THE AIRBAG DEPLOYED, CAUSING AN ACCIDENT.AFTER I HIT THE CAR IN FRONT OF ME,THE SECOND AIRBAG DEPLOYED. I AM HURT. THE VEHICLE WAS DEEMED TOTALLED BECAUSE THE AIRBAGS DEPLOYED, AND TAKEN AWAY.
NHTSA ID
10995688
Incident
May 28, 2017
Mileage
180,000 mi
Airbags
Filed Aug 31, 2016
TAKATA RECALL I WAS NOTIFIED BY SAAB IN MARCH 2016 THAT I HAVE TAKATA AIRBAGS INSTALLED AND ARE SUBJECT TO RECALL. IT IS NOW SIX (6) MONTHS SINCE THE NOTIFICATION. I HAVE HAD NO FURTHER COMMUNICATION FROM SAAB. I FEEL THAT THE RECALL SHOULD TAKE PLACE IMMEDIATELY BEFORE I GET KILLED FROM THE AIRBAG INFLATING. SIX MONTHS SHOULD BE MORE THAN ADEQUATE TO RESOLVE THE PROBLEM. I ASK THAT SAAB BE COMPELLED TO IMMEDIATELY MAKE THE NECESSARY REPAIRS!
NHTSA ID
10899863
Incident
Mar 1, 2016
SteeringSuspension
Filed Aug 16, 2016
Crash reported2 injuries reported
HIT CONCRETE WALL
NHTSA ID
10896212
Incident
Mar 22, 2016
Mileage
71,810 mi
Airbags
Filed Jun 10, 2016
TAKATA RECALL I DO NOT HAVE A DATE FOR OR MY SAAB AIR BAG RECALL. THIS CLEARLY SENDS A MESSAGE ABOUT GM. "DON'T BUY GM, AND FROM THOSE COMPANIES WHICH PLACE PEOPLE AT RISK OF AIR BAG FAILURE"
NHTSA ID
10873695
Incident
Mar 1, 2016
Airbags
Filed Jun 9, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 SAAB 9-3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V063000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ID
10873508
Incident
Mar 15, 2016
SteeringSuspension
Filed Apr 27, 2016
Crash reported2 injuries reported
COIL SPRING BROK CAUSED TIRE TO COME OFF TURNDED SIDEWAYS UNDER FIREWALL CAUSING US TO CRASH INTO CONCRETE BARRIER
NHTSA ID
10861627
Incident
Mar 22, 2016
Mileage
70,000 mi
Airbags
Filed Apr 21, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 SAAB 9-3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V063000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ID
10860736
Incident
Feb 3, 2016
Airbags
Filed Apr 5, 2016
TAKATA RECALL...I AM ADVISED THAT THERE IS RISK OF INJURY/DEATH DUE TO DEPLOYMENT OF AIR BAGS. ASKING FOR REPAIR ADVISED TODAY 4/4/2016 BY (GENERAL MOTORS) THEY ARE NOT NOW DOING/CANNOT DO SAME. UNACCEPTABLE SAFETY.
NHTSA ID
10853523
Incident
Apr 5, 2016
Steering
Filed Apr 4, 2016
Crash reported2 injuries reported
TL* THE CONTACT OWNED A 2003 SAAB 9-3. WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING LOST POWER. THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A CONCRETE WALL. THE DRIVER SIDE TIRE BECAME STUCK UNDER THE DRIVER SEAT WITHOUT WARNING. THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED. BOTH THE DRIVER AND PASSENGER RECEIVED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE POLICE WAS AT THE SCENE, BUT DID NOT FILE A REPORT. THE VEHICLE WAS TOWED TO A TOW YARD. THE INSURANCE COMPANY TOTALED THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. ONE DAY AFTER THE FAILURE, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V063000 (AIR BAGS). THE FAILURE MILEAGE WAS 71,810.
NHTSA ID
10853277
Incident
Mar 22, 2016
Mileage
71,810 mi
Body & structureEngine
Filed Apr 1, 2016
TL* THE CONTACT OWNS A 2003 SAAB 9-3. THE CONTACT STATED THAT THE VEHICLE JERKED WHEN THE BRAKE PEDAL WAS DEPRESSED AND STALLED. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED INTERMITTENTLY. IN ADDITION, IT TOOK MULTIPLE ATTEMPTS TO OPEN THE DRIVER SIDE DOOR. THE VEHICLE WAS TAKEN TO AN INDEPENDENTLY MECHANIC WHERE IT WAS DIAGNOSED THAT THE SPARK PLUGS HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 87,171.
NHTSA ID
10852905
Incident
Dec 7, 2015
Mileage
87,171 mi
Electrical
Filed Dec 7, 2015
Fire reported
TL* THE CONTACT OWNS A 2003 SAAB 9-3. WHILE DRIVING APPROXIMATELY 30 MPH, SMOKE EMITTED UNDERNEATH THE HOOD. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. THE CONTACT MENTIONED THAT SMOKE EMITTED FROM THE BATTERY COMPARTMENT. THERE WERE NO FLAMES VISIBLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FAILURE WAS CONTRIBUTED TO THE ELECTRICAL SYSTEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 158,000. THE VIN WAS UNAVAILABLE.
NHTSA ID
10808697
Incident
Dec 4, 2015
Mileage
158,000 mi
Engine
Filed Nov 19, 2015
TL* THE CONTACT OWNS A 2003 SAAB 9-3. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING AND WAS ABLE TO BE RESTARTED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS NOT DIAGNOSED; HOWEVER, THE MECHANIC REPLACED THE DIC AND THE CRANKSHAFT SENSOR. THE VEHICLE WAS REPAIRED AND THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE MECHANIC AND THE DIC WAS REPLACED. THE FAILURE PERSISTED AND IT TOOK SEVERAL ATTEMPTS TO START THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE FAILURE MIRRORED NHTSA ACTION NUMBER: EA04008 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING). THE APPROXIMATE FAILURE MILEAGE WAS 45,000. UPDATED 02/23/16*LJ *CN
NHTSA ID
10794833
Incident
Jul 15, 2015
Mileage
45,000 mi
EngineExterior lightingPowertrain (other)
Filed Oct 28, 2015
TL* THE CONTACT OWNS A 2003 SAAB 9-3. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE FAILED TO ACCELERATE AND DECELERATED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING, THERE WAS AN ABNORMAL ODOR AND SMOKE COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT PULLED OVER AND DISCOVERED THAT OIL WAS LEAKING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE VALVE COVER GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 184,000. ...UPDATED 01/07/16 *BF THE CONSUMER STATED THE VEHICLE FAILED TO ACCELERATE WHEN ENTERING TRAFFIC FROM THE DRIVEWAY, IT MOVES OUT OF GEAR, AND THE VEHICLE HAD AN ELECTRICAL GLITCH THAT CAUSED THE HEADLIGHTS TO GO OUT OFTEN NEEDING TO BE REPLACED. *JS
NHTSA ID
10786615
Incident
Jun 5, 2014
Mileage
184,000 mi
ElectricalSteering
Filed Oct 22, 2015
TL* THE CONTACT OWNS A 2003 SAAB 9-3. AFTER THE VEHICLE WAS STARTED, THE STEERING WHEEL LOCK WARNING LIGHT ILLUMINATED AND THE DOORS OF THE VEHICLE FAILED TO LOCK. ON ANOTHER OCCASION, THE IGNITION KEY FAILED TO MOVE INTO THE ON POSITION. A TOW TRUCK OPERATOR STATED THAT THE VEHICLE COULD NOT BE MOVED BECAUSE THE WHEELS WERE LOCKED. THE VEHICLE WAS RESTARTED; HOWEVER, THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
NHTSA ID
10785262
Incident
Oct 8, 2015
Mileage
90,000 mi
Steering
Filed Jun 29, 2015
TL* THE CONTACT OWNS A 2003 SAAB 9-3. THE CONTACT STATED THAT THE KEY REFUSED TO TURN TO THE ON POSITION AND A STEERING WHEEL LOCK MALFUNCTION MESSAGE APPEARED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
NHTSA ID
10730907
Incident
Jun 3, 2013
Mileage
160,000 mi
Driver assistanceFuel system
Filed Nov 11, 2014
[XXX] BOUGHT JUST IN MAY. *TR
NHTSA ID
10654110
Incident
Nov 4, 2014
Mileage
92,000 mi
Electrical
Filed Sep 17, 2014
DRIVING STEADY PACE, SID FADES OUT, RADIO SHUTS OFF, GAUGES TURN OFF, AND ENGINE SHUT OFF. PULLED OVER AND WHITE SMOKE CAME OUT FROM ENGINE BAY. IT WAS FROM THE SOLENOID ON THE STARTER. I GOT A NEW STARTER AND THE BATTERY WAS DEAD. I THEN BOUGHT A NEW BATTERY AND THE SAME ISSUE OCCURRED. I HAD TO CHARGE THE BATTERY UP TO 100% TO GET THE CAR STARTED. THE ALTERNATOR WAS FINE SO MY BELIEF IS THERE IS AN OPEN CIRCUIT SOMEWHERE IN THE CAR. JUST RECENTLY THE SAME SITUATION HAPPENED AGAIN, STARTER MOTOR BURNED UP AND BATTERY DRAINED. *TR
NHTSA ID
10637082
Incident
Aug 21, 2014
Mileage
132,000 mi
ElectricalEngineFuel system+1 more
Filed Aug 30, 2014
AS I WAS DRIVING IN THE MIDDLE LANE OF THE 3 NORTHBOUND LANES OF U.S. 23, THE ENGINE SUDDENLY STALLED. I WAS GOING ABOUT 62 MPH. I ACTIVATED MY EMERGENCY FLASHERS, SHIFTED THE AUTOMATIC TRANSMISSION TO NEUTRAL, AND SHUT OFF THE IGNITION KEY. I THEN TURNED THE IGNITION KEY TO RESTART THE ENGINE AND IT RESTARTED. THIS IS ABOUT THE 5TH TIME THIS HAS HAPPENED IN THE PAST 5 MONTHS. THIS VEHICLE SHOULD BE INCLUDED IN GMS IGNITION RECALL!!! *TR
NHTSA ID
10629628
Incident
Aug 30, 2014
Mileage
109,560 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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