RoadVitals

2007 Saab 9-7X

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
48
Latest Jun 4, 2020
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Aug 14, 2015
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
4
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
5

Overview

Our database contains 48 NHTSA owner-reported complaints for the 2007 Saab 9-7X, most frequently naming the fuel system, electrical and visibility categories. 4 safety recalls have been issued covering this model year; 4 NHTSA investigations name it; and 782 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EXTERIOR LIGHTING:HEADLIGHTS

Aug 14, 2015
429,170 units potentially affected
The defect: General Motors LLC (GM) is recalling certain model year 2007 Pontiac Grand Prix, 2006-2009 Buick LaCrosse, 2006-2007 Buick Rainier, Chevrolet Trailblazer, GMC Envoy, 2006 Chevrolet Trailblazer EXT, GMC Envoy XL, 2006-2008 Isuzu Ascender, and Saab 9-7x vehicles. In the affected vehicles, the headlamp driver module (HDM) may overheat and fail, causing the headlamps and daytime running lights to not illuminate.
The risk: Headlamps that do not illuminate reduce the driver's ability to see the roadway and reduce the vehicle's visibility to oncoming vehicles, both of which increase the risk of a vehicle crash.
The remedy: GM will notify owners, and dealers will replace the HDM, free of charge. The recall began on May 17, 2016. Owners may contact Buick customer service at 1-800-521-7300 or Pontiac customer service at 1-800-762-2737. GM's number for this recall is 14291.
General Motors LLCManufacturer number 14291View on NHTSA.gov

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Jul 2, 2014
184,611 units potentially affected
The defect: General Motors LLC (GM) is recalling certain model year 2005-2007 SAAB 9-7x; 2006 Chevrolet Trailblazer EXT and GMC Envoy XL; and 2006-2007 Chevrolet Trailblazer, GMC Envoy, Buick Rainier and Isuzu Ascender vehicles. Fluid may enter the driver's door master power window switch module, causing corrosion that could result in a short in the circuit board. A short may cause the power door lock and power window switches to function intermittently or become inoperative. The short may also cause overheating, which could melt components of the door module, producing odor, smoke, or a fire.
The risk: A short in the circuit board could lead to a fire, increasing the risk of personal injury. A fire could occur even while the vehicle is not in use. As a precaution, owners are advised to park outside until the remedy has been made.
The remedy: GM will notify owners, and dealers will inspect the part number on the door module, and install a new door module if necessary, free of charge. Parts for the remedy are not currently available. An interim letter was mailed to owners in August 2014. A second owner letter will be mailed when parts are available. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), 1-800-462-8782 (GMC), 1-800-955-9007 (SAAB), and 1-800-255-6727 (Isuzu). GM's number for this recall is 14309. NOTE: This recall provides a new remedy for all vehicles covered by recall 13V-248. Vehicles whose modules were modified but not replaced as part of the previous recall remedy must have their vehicles remedied again under this campaign.
General Motors LLCManufacturer number 14309View on NHTSA.gov

ELECTRICAL SYSTEM; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Jun 13, 2013
193,652 units potentially affected
The defect: General Motors (GM) is recalling certain model year 2005-2007 SAAB 9-7x; 2006 Chevrolet Trailblazer EXT and GMC Envoy XL; and 2006-2007 Chevrolet Trailblazer, GMC Envoy, Buick Rainier and Isuzu Ascender vehicles. Fluid may enter the driver's door module, causing corrosion that could result in a short in the circuit board. A short may cause the power door lock and power window switches to function intermittently or become inoperative. The short may also cause overheating, which could melt components of the door module, producing odor, smoke, or a fire.
The risk: A short in the circuit board could lead to a fire, increasing the risk of personal injury. A fire could occur even while the vehicle is not in use. As a precaution, owners are advised to park outside until the remedy has been made.
The remedy: Owners will be contacted and dealers will test the driver's door module. If the module is functioning properly, a protective coating will be applied. If the module is not functioning properly, it will be replaced. These repairs will be done free of charge. GM will notify Buick, Chevrolet, and GMC owners, Isuzu and Saab will contact their respective owners. The recall began on August 2, 2013. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, GMC owners at 1-866-996-9463, Isuzu owners at 1-800-255-6727, and Saab owners at 1-800-955-9007. GM's campaign number is 12180. This recall is an expansion of recall 12V-406.
General Motors LLCManufacturer number 12180View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

RQ17002ClosedRecall Query

Loss of Headlights

Opened Apr 24, 2017
Closed Mar 29, 2021

The subject vehicles are model year (MY) 2002-2009 Chevrolet Trailblazer, GMC Envoy, 2004-2007 Buick Rainier, 2003-2008 Isuzu Ascender, 2005-2009 Saab 9-7X, 2002-2004 Oldsmobile Bravada, 2003-2006 Chevrolet SSR, 2005-2009 Buick Lacrosse, and 2006-2008 Pontiac Grand Prix. This scope includes the Trailblazer/Envoy variants: 2002-2006 Envoy XL/Trailblazer EXT and 2004-2005 Envoy XUV. The original scope of this investigation was expanded to include all vehicles equipped with the subject Headlight Driver Module (HDM). The focus of the investigation was to determine whether actions performed by General Motors adequately addressed any unreasonable risk to motor vehicle safety in the subject vehicles concerning the headlights and the HDM that controls them.Under normal electrical load and environmental conditions, the HDM can overheat inside the Underhood Electrical Center (UEC). This can cause the module to fail and result in a simultaneous loss of both low beam headlights and both daytime running lights (DRLs), often with no warning or prior detectability to the driver. This failure can be intermittent or permanent. No other exterior lights are affected. High beams, turn signals, brake lights, and reverse lights are still operational.General Motors addressed this issue with 2 recalls (14V755 & 15V519) and a special coverage program (N172091910). In view of the recalls and special coverage program implemented by GM and the vehicle high beams continuing to operate, ODI has tentatively concluded that the actions taken by GM mitigate any unreasonable risk to safety posed by HDM failure in the subject vehicles.Accordingly, the investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take additional action if warranted by new circumstances.The ODI reports cited above are available for review online at NHTSA.gov under the identification numbers in the attached document.

EXTERIOR LIGHTING:HEADLIGHTS
EA12004ClosedEngineering Analysis

Driver's Master Power Window Switch

Opened Jun 11, 2012
Closed Jun 21, 2013

On August 15, 2012 General Motors (GM) announced a regional recall action (12V-406) involving model year (MY) 2006-2007 Chevrolet Trailblazer, GMC Envoy, Buick Rainier, Isuzu Ascender and MY2005-2007 SAAB 9-7x vehicles originally sold or currently registered in the salt belt states of Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin, and the District of Columbia. The recall remedy requires the inspection and repair or replacement of the master power window switch, which GM refers to as a driver door module (DDM). At the same time, GM implemented a special coverage program to replace failed DDMs for vehicles registered outside of these states. ODI was not satisfied with GM's exclusion of non-salt belt vehicles and continued its investigation. On June 13, 2013, GM submitted a related recall notification (13V-248) to reclassify the initial special coverage program into a safety recall for vehicles that were not previously repaired under special coverage.The Office of Defects Investigation (ODI) opened Engineering Analysis EA12-004 on June 11, 2012 to further investigate allegations of DDM thermal incidents in model year (MY) 2006-2007 Chevrolet Trailblazer vehicles. Thermal incidents involve cases where fire-related events such as smoke and melt are present. ODI has received 170 reports alleging a thermal event occurred. Complainants stated that the DDM melted and in some cases produced odor and/or smoke. Fourteen of these incidents led to a fire where visible flames were reported or the damage extended significantly beyond the DDM. In addition to the 170 reports listed above, ODI received 63 reports alleging the DDM acted erratically or became inoperative. In response to ODI's Information Request (IR), GM provided 619 unique consumer complaints that related to the alleged problem. Seventy-seven of those reports led to a fire with flame, and 4 reported injuries of smoke inhalation and/or slight burns from contact with hot switches. GM also submitted 20,400 warranty claims for replacement of the DDM, most of which involved inoperative switches. The problem condition is caused by fluids, such as rain water, entering the driver's door module and subsequently causing corrosion that could result in an electrical short in the printed circuit board. A short may cause the power door lock and power window switches to function intermittently or become inoperative. However, the electrical short may also cause overheating that could melt components of the door module, producing odor, smoke or in some cases fire with flame. The circuit board was redesigned and GM implemented the new design into vehicle production on May 14, 2007. All failures cited above occurred in vehicles produced before this build date (i.e., with the original design DDM). GM also reported that all MY 2006-2007 GMT360/370 platform vehicles and MY 2005 SAAB 9-7x vehicles utilized the same DDM and therefore ODI expanded the subject population to include these vehicles.This investigation is closed on the basis of GM's announcement of safety recalls 12V-406 and 13V-248. The ODI complaints cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID, see the attached list for ODI numbers.

ELECTRICAL SYSTEMLed to recall 12V406000
PE11014ClosedPreliminary Evaluation

Fuel level gauge system failure

Opened Apr 25, 2011
Closed Sep 23, 2011

The office of defects investigations (ODI) analyzed complaint data provided by General Motors (GM) as well as complaints submitted to ODI from consumers.In total, there were 5,089 unique reports indicating an inaccurate fuel level reading while driving.General Motors stated that this condition occurs when the contacts of the fuel sensor wear prematurely.Most of the complaints indicated an empty fuel gauge reading after filling the tank.Less than 10 percent of theODI complaints involved an engine stall incident.During this investigation, GM developed a remedy procedure and issued special coverage bulletin instructing dealers to install a new design fuel level sensor.The bulletin was sent to dealers on August 10, 2011 and the owner letter mailing began on August 15, 2011.See the investigative file for copies of GM's bulletin and owner letter.This preliminary evaluation is closed.

FUEL SYSTEM, OTHER
DP10001ClosedDefect Petition

Fuel Level Gauge System Failure

Opened Jan 7, 2010
Closed May 23, 2011

The Office of Defects Investigation has received 668 complaints alleging inaccurate fuel gauge reading while driving in model year 2005-07 Chevrolet Trailblazer, GMC Envoy, Buick Rainier, and Saab 9-7x vehicles.Of the 668 complaints, 58 incidents were alleged to result in a vehicle stall.Of the 58 stalling incidents, 43 complaints reported stalling because the fuel level reading indicated more fuel availability than what is actually in the fuel tank. One complaint alleged a vehicle crash after the vehicle stalled while exiting the interstate, became disabled, and was struck from behind.Summarily, the complaints show an apparent increasing trend, with most complaints received within the past year.A Preliminary Evaluation has been opened to assess the scope, frequency and potential safety consequences associated with the alleged defect.

FUEL SYSTEM, OTHER

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

ElectricalVisibility
Filed Jun 4, 2020
Fire reported

TL* THE CONTACT OWNS A 2007 SAAB 9-7X. THE CONTACT STATED THAT UPON STARTING HER VEHICLE, A FLAME EMITTED FROM THE DRIVER SIDE DOOR PANEL. THE FLAME THEN DISSIPATED AS WHITE SMOKE BEGAN TO EMIT FROM THE DRIVER SIDE DOOR. THE CONTACT EXITED THE VEHICLE FROM THE SAME AND RETRIEVE ASSISTANCE. HER CO-WORKER WERE ABLE TO ASSIST HER IN REMOVING THE DOOR PANEL OFF THE DRIVER SIDE DOOR. THE CONTACT WAS NOT INJURED AS A RESULT OF THE FIRE. THE POLICE NOR THE FIRE DEPARTMENT WERE NOTIFIED OF THE FAILURE. THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. UPON INVESTIGATION, THE CONTACT DISCOVERED THAT HER VEHICLE HAD BEEN INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V406000 (ELECTRICAL SYSTEM, VISIBILITY). THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 228,000. * (RECALL RELATED INCIDENT) TS

NHTSA ID
11327320
Incident
Jun 4, 2020
Mileage
228,000 mi
Airbags
Filed Dec 5, 2019

SIDE AIR BAGS EXPLODED WHEN WE WERE TURNING AND RAN OVER A CURB AT ABOUT TEN MPH SPEED.

NHTSA ID
11287252
Incident
May 29, 2019
Mileage
95,000 mi
Body & structureElectrical
Filed Aug 6, 2019
Fire reported

TAKATA RECALL I WOKE UP TO MY VEHICLE ON FIRE AND IT HAD BEEN OFF FOR OVER 8 HOURS. IT HAD BEEN PARKED IN MY DRIVEWAY ALL NIGHT. WE HEARD A BANG FROM INSIDE THEN OUT NEIGHBOR BANGED ON OUR DOOR A MINUTE LATER SAYING MY VEHICLE WAS ON FIRE. WE CALLED 911 AND THEY HAD TO COME AND PUT IT OUT.

NHTSA ID
11242046
Incident
Aug 5, 2019
Mileage
180,000 mi
Exterior lighting
Filed Jul 10, 2019

A HEADLIGHT RECALL EXISTS FOR THIS MODEL BUT MY VIN NUMBER DOES NOT CONFIRM. MY HEADLIGHTS ARE FAILING WHILE DRIVING AT NIGHT. THERE SEEMS TO BE AN ISSUE WITH THE VIN ON THIS VEHICLE.

NHTSA ID
11230882
Incident
Jul 17, 2014
Mileage
105 mi
Exterior lighting
Filed Feb 26, 2019

ONE HEADLIGHT GOES OUT WHILE DRIVING. IT CAN BE DRIVERS SIDE OR PASSENGER SIDE AS IT IS NOT SPECIFIC TO ONE SIDE OR THE OTHER. BOTH HEADLIGHTS WENT OUT AT THE SAME TIME DURING A NIGHT DRIVE. BY TURNING THE LIGHTS OFF AND BACK ON, THEY WILL USUALLY COME BACK ON. THERE SEEMS TO BE NO PATTERN OTHER THAN THEY JUST TURN OFF. SAAB STATED THAT THERE WERE NO RECALLS FOR MY VEHICLES LIGHTING.

NHTSA ID
11182516
Incident
Feb 26, 2019
Mileage
190,000 mi
ElectricalVisibility
Filed Apr 10, 2018

TL* THE CONTACT OWNS A 2007 SAAB 9-7X. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE WINDOW FAILED TO OPEN OR CLOSE INTERMITTENTLY WHEN THE WINDOW SWITCH WAS DEPRESSED. THE CONTACT STATED THAT, RECENTLY, THE FRONT PASSENGER SIDE WINDOW WAS OPENED BY DEPRESSING THE SWITCH, BUT FAILED TO CLOSE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE CONTACT RESEARCHED THE FAILURE ONLINE AT NHTSA.GOV AND FOUND THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V406000 (ELECTRICAL SYSTEM, VISIBILITY) FOR THE SAME FAILURE SHE EXPERIENCED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. THE VIN WAS NOT AVAILABLE.

NHTSA ID
11084259
Incident
Mar 1, 2018
Mileage
30,000 mi
Fuel system
Filed Aug 3, 2017

THE FUEL GAUGE ON MY VEHICLE BECAME FAULTY. THE METER WOULD WORK ONLY TILL HALF TANK AND AFTER THAT THE GUAGE WOULD GO STRAIGHT DOWN TO E OR EMPTY. FUEL SENSOR RECALL

NHTSA ID
11012513
Incident
Jul 29, 2017
Mileage
113,234 mi
ElectricalSuspensionVisibility
Filed Apr 27, 2017

NONE OF THE DRIVERS SIDE FRONT ELECTRIC IS WORKING, AIR SUSPENSION DIED, NO LOW BEAM

NHTSA ID
10981160
Incident
Mar 8, 2017

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIC5650M

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.

PIP5601C

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

PIT5074R

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.

PIT5074R

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.

PIT5074R

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.

04-06-04-051J

ENGINE

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Saab 9-7X by model year
YearComplaintsRecallsInvestigationsIssue Index
2009170140.3
2008221140.0
2007Viewing484458.1
2006594454.9
2005252459.7

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.