RoadVitals

2009 Saab 9-7X

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
17
Latest Oct 7, 2019
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 17 NHTSA owner-reported complaints for the 2009 Saab 9-7X, most frequently naming the exterior lighting, electrical and interior & seats categories. 1 NHTSA investigation names it; and 827 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

RQ17002ClosedRecall Query

Loss of Headlights

Opened Apr 24, 2017
Closed Mar 29, 2021

The subject vehicles are model year (MY) 2002-2009 Chevrolet Trailblazer, GMC Envoy, 2004-2007 Buick Rainier, 2003-2008 Isuzu Ascender, 2005-2009 Saab 9-7X, 2002-2004 Oldsmobile Bravada, 2003-2006 Chevrolet SSR, 2005-2009 Buick Lacrosse, and 2006-2008 Pontiac Grand Prix. This scope includes the Trailblazer/Envoy variants: 2002-2006 Envoy XL/Trailblazer EXT and 2004-2005 Envoy XUV. The original scope of this investigation was expanded to include all vehicles equipped with the subject Headlight Driver Module (HDM). The focus of the investigation was to determine whether actions performed by General Motors adequately addressed any unreasonable risk to motor vehicle safety in the subject vehicles concerning the headlights and the HDM that controls them.Under normal electrical load and environmental conditions, the HDM can overheat inside the Underhood Electrical Center (UEC). This can cause the module to fail and result in a simultaneous loss of both low beam headlights and both daytime running lights (DRLs), often with no warning or prior detectability to the driver. This failure can be intermittent or permanent. No other exterior lights are affected. High beams, turn signals, brake lights, and reverse lights are still operational.General Motors addressed this issue with 2 recalls (14V755 & 15V519) and a special coverage program (N172091910). In view of the recalls and special coverage program implemented by GM and the vehicle high beams continuing to operate, ODI has tentatively concluded that the actions taken by GM mitigate any unreasonable risk to safety posed by HDM failure in the subject vehicles.Accordingly, the investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take additional action if warranted by new circumstances.The ODI reports cited above are available for review online at NHTSA.gov under the identification numbers in the attached document.

EXTERIOR LIGHTING:HEADLIGHTS

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Electrical
Filed Oct 7, 2019

TL* THE CONTACT OWNS A 2009 SAAB 9-7X. THE CONTACT STATED THAT THE CONTROLS ON THE DRIVER'S SIDE DOOR PANEL DID NOT WORK, INCLUDING THE DOOR LOCK AND SEAT HEATER. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED CAPPALINO BUICK GMC AT 716-650-4471 (LOCATED AT 5411 TRANSIT RD, WILLIAMSVILLE, NY 14221) AND SCHEDULED AN APPOINTMENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

NHTSA ID
11266747
Incident
Sep 7, 2019
Mileage
100,000 mi
Exterior lighting
Filed Mar 19, 2018

MY HEADLAMPS ARE NOT WORKING, MY FOG LIGHTS AND SIDE MARKERS WORK, BUT NOT HE HEADLAMPS.

NHTSA ID
11080110
Incident
Nov 10, 2017
Mileage
70,000 mi
Exterior lighting
Filed Aug 7, 2017

TL* THE CONTACT OWNS A 2009 SAAB 9-7X. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE HEADLAMPS WERE REPLACED; HOWEVER, THE FAILURE RECURRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.

NHTSA ID
11013420
Incident
Apr 3, 2017
Mileage
62,000 mi
Exterior lighting
Filed Jun 23, 2016

TL* THE CONTACT OWNS A 2009 SAAB 9-7X. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE LOW AND HIGH BEAM HEAD LAMPS FAILED TO ILLUMINATE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100.

NHTSA ID
10876063
Incident
Dec 1, 2014
Mileage
100 mi
Exterior lighting
Filed Mar 30, 2016

TL* THE CONTACT OWNS A 2009 SAAB 9-7X. WITHOUT WARNING, THE LOW BEAM HEADLAMPS RANDOMLY FAILED. THE CONTACT HAD TO APPLY THE HIGH BEAMS EACH TIME THE FAILURE OCCURRED. THE VEHICLE WAS INSPECTED BY A MECHANIC WHO MENTIONED THAT THE CONTACT NEEDED TO CHECK WITH THE MANUFACTURER CONCERNING NHTSA CAMPAIGN NUMBER: 02V322000 (EXTERIOR LIGHTING). THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL AND WOULD NEED TO BE DIAGNOSED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA ID
10852506
Incident
Jan 8, 2016
Exterior lighting
Filed Dec 18, 2015

LOW BEAM HEADLIGHTS STOPPED WORKING WHILE VEHICLE WAS TRAVELING 70 MPH ON A HIGHWAY. STARTED WORKING AGAIN AFTER SWITCHING TO HIGH BEAM AND THEN BACK TO LOW BEAM

NHTSA ID
10811065
Incident
Nov 7, 2015
Mileage
96,000 mi
Electrical
Filed Dec 14, 2015

DRIVER SIDE WINDOW AT FIRST IS SLOW TO GO DOWN AND EVEN MORE SLOWLY TO GO UP. BUT NOW THE DRIVER SIDE POWER WINDOW SWITCHES TO FUNCTION INTERMITTENTLY OR BECOME INOPERATIVE. CURRENTLY I DON'T EVEN USE THE POWER WINDOW BECAUSE I'M WORRIED THAT IT MAY NOT EVEN CLOSE OR WORK AT ALL. I FOUND A RECALL BUT SAAB CUSTOMER SERVICE SAY IT'S ONLY FOR 05-08 SAAB 9-7. I BELIEVE BASE ON THE REPORTS THAT I'M HAVING THE SAME ISSUE AS RECALL NUMBER: 14V404000.

NHTSA ID
10810102
Incident
Sep 1, 2015
Exterior lighting
Filed Dec 14, 2015

MY LOW BEAM HEAD LIGHT ON MY SAAB 9-7X TURNS OFF WHEN DRIVING 30MIN. THE ISSUE IS INTERMITTENT SOMETIMES I WOULD DRIVE IT FOR 1HR OR LONGER THEN IT TURNS OFF. BUT LATELY HEADLAMPS THAT DO NOT ILLUMINATE AFTER 30 MIN OF DRIVING. I'VE REPLACED THE LOW BEAM HEAD LIGHT AND ISSUE STILL EXIST. I HAVE AN IDENTICAL ISSUE BUT CALLED SAAB CUSTOMER SERVICE BUT RECALL 14V755000 IS ONLY FOR 05-08.

NHTSA ID
10810091
Incident
Nov 30, 2015

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

13598

New Vehicle Monitoring Programs Section in IVH

PIC5650M

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.

PIP5601C

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

PIT5074R

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.

PIT5074R

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.

PIT5074R

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Saab 9-7X by model year
YearComplaintsRecallsInvestigationsIssue Index
2009Viewing170140.3
2008221140.0
2007484458.1
2006594454.9
2005252459.7

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.